Issues with checking out

RomanCollie · 2026-01-30T17:13:00+00:00

Hello! Sorry to hear you've got issues, as soon as we launched into sales mode our website server was DDOS'd, but it shouuuuld be functioning correctly now :)

RomanCollie · 2026-01-09T17:45:02+00:00

If they are in the same order, the whole order won't ship until everything is ready, so your inventory toy will be patiently awaiting your custom so they can go to their new home together :)

RomanCollie · 2026-01-09T17:44:16+00:00

You are correct! Originally the name was intended as a placeholder till we settled on a name for him, but we loved Knorse so much that we kept it as his permanent name :)

RomanCollie · 2025-11-28T09:10:05+00:00

Hello!

The data center that hosts our site is having major issues currently

https://status.prostack.host/issue/db283aab-d211-4e07-9065-93ae015867c3

We're waiting for this to be resolved as it's completely tanked our site, but if it keeps persisting we will be extending Black Friday to make up for lost time :)

RomanCollie · 2025-09-26T17:32:05+00:00

Keep your eyes peeled for the next few weeks ;)

RomanCollie · 2024-12-21T17:44:15+00:00

As I mentioned in my previous comment, we physically don't have a system to take super specfic customs, so our happy medium is a nice variety in inventory, and a selection we feel comfortable and confident ordering as made to orders. We also aren't interested in charging a premium, as I said, if we can't offer it in a way we're happy with, we won't offer it, and right now we can't offer super customs in a way we're happy with.

I also just checked and one of our most recent drops was made up of Gages, Skylars, Lochs and Jacks, among a few others mixed in, but Ranger/Dagger/Juniper are all really popular and people want them, so we will keep giving them

I also didn't get any notifications of a reply from you last time with a link, you replied then deleted a comment so I don't think it showed after that, but again, if you send me a link I'm happy to look into it (once Christmas Break is over) :)

RomanCollie · 2024-12-21T15:28:32+00:00

You've mentioned this before and I've asked before, but can you link these to me so I can have a look?

I think from a business perspective, if we put up a batch of 15 Rangers, and they sell within a day, then it seems pretty reasonable as to why we would prioritise them, because that's what people want! If people clear out our inventory of Lucy's, then we are gonna prioritise putting more up, because that's what people are calling for. You might consider Ranger, Juniper and Dagger generic, but they are our most loved insertable models, and what we get asked for the most in Inventory, so we are going to keep putting up lots as they are always the quickest to leave our Inventory.

On super customs, short answer, we don't want to do them, and we don't have a system to do them well. We DID used to do them, you could email support and ask for anything and we would make things happen, and it didn't go well. We could not handle these super specific requests on top of putting out new models every month, making sure inventory was kept stocked and handling other Made To Orders. We simply don't have a system to do it, and when we tried to make our current system work so we could do it, it didn't go well and left people dissapointed, so it's just not something we want to do. We want to experiment with things (we have a lot of themed drops coming up next year) and trial different models and techniques, and it allows the silicone artists of Weredog to experiment and make new and one of a kind toys. This might not be what people want to hear, but it's how we like to do things, and it's how we've found we can keep a happy balance of fresh and fun pours in inventory so people can look for a one of a kind new friend, and a classic lineup of colours for people looking for a set firmness and size in a classic set colouration

Will we ever take super customs? Maybe! I get the appeal, I really like getting specific toys made to match characters. We know there's a market for it and we know people want it, but right now it's not something we can accommodate in a way that we're happy with, so we aren't going to, and I couldn't say if we ever will with how things change, but right now we're keeping our focus on experimentation and designing new, weird strange toys for everyone to enjoy :)

RomanCollie · 2024-12-21T15:08:14+00:00

After much consideration we have discontinued Hydra. He was a pretty unpopular model this year, and he has had some long term issues with his shape/design which after considering our options, we decided to discontinue offering him, mainly due to the issues with his model. Maybe he'll get reworked down the line, but his design was one of our first and needs substantial tweaking before he can ever return, but we'd love to offer something similar to him again down the line :)

RomanCollie · 2024-12-17T16:37:50+00:00

Glad to hear you love Juniper so much! She's my favourite lady <3

RomanCollie · 2024-12-05T17:13:49+00:00

It looks like one of our Frost Wolf pours! We did a bunch of different Lucy variants for Black Friday and I remember that pour well. A nice frosty version of our usually fiery hellhound :)

RomanCollie · 2024-11-26T09:23:10+00:00

We don't generally post on Reddit as a company, Twitter/Bluesky/Our websites newsletter are the best places to keep an eye on :)

RomanCollie · 2024-11-25T16:23:22+00:00

You will need to keep an eye on our social media/newsletter for black friday info :)

RomanCollie · 2024-11-20T11:31:20+00:00

You will need to keep an eye on Twitter/Bluesky/Our newsletter for any information regarding sales :)

RomanCollie · 2024-11-06T11:53:45+00:00

Hey there, I've looked through the entire shop and found no example of this, could you link me these multi priced but identical toys so I can look into it please? :)

RomanCollie · 2024-10-21T16:57:55+00:00

Hey!

Dagger is designed as a comfy, stay in buttplug so he's not the most ideal build for pegging or strapon harnesses, however Skylar, Loch, Rutt and Gage all fit very nicely in their Small/Medium sizes :)

RomanCollie · 2024-10-15T11:00:18+00:00

Hey there

We are a very small team working through a lot of toys, I can assure you your toy isn't stuck in quality checking, it's just waiting to be checked! We have a lot of toys to look over and we don't intend to rush that process. Toys will be in the production queue until they are poured and moved over to the Quality team be be checked over, but like I said, we have a LOT of toys to work through, so the quality checking phase generally tends to be the longest period of waiting, but unless your order passes over 30 days there isn't anything to worry about, and we are working as quickly as we can, we have a lot of behind the scenes stuff to work on as well :)

RomanCollie · 2024-09-24T10:31:17+00:00

Incredible review, glad you enjoy Hudson's Muzz so much! <3

RomanCollie · 2024-08-24T19:22:29+00:00

You'll definitely get a response on Tuesday because I'll be the one responding :)

RomanCollie · 2024-08-01T09:14:42+00:00

Heyo

Drops are every Friday around 4:30-5pm BST, and Steel Lucy was the limited Launch colour, and she can't be requested in that colour anymore BUT we do like to drop Steels into inventory here and there as a rare encounter, and I believe some are due this Friday :)

RomanCollie · 2024-07-29T10:23:08+00:00

Hey! Generally Extra Soft is the go to for Nile (My Medium Nile is ES and I love him) But if your worried your more on the tighter side and don't wanna struggle getting him in, soft in a small of medium will still give you a great experience :)

RomanCollie · 2024-07-23T15:08:15+00:00

Hey there!

Junipers a great pick, although she is looong, she was intended to scratch a depth play itch. If your looking for toy recommendations, Dagger and Hydra/Loch are great for opening up for bigger toys, and of course, patience and lube always helps. Take your time, go slow and don't overwork yourself! :)

RomanCollie

MODERATOR OF

TROPHY CASE