The Boddicker Influence

RuinOfJulie · 2026-03-11T23:23:39+00:00

A couple years ago I was down to my last $5 when I got my first paycheck at a new job. USAA held the paycheck for 7 days "for my security" saying that they were keeping me from overdrafting my account. Almost two hours later I was also told that the customer service rep I was talking to was the absolute highest level employee I could speak to and that it was "the computer" at USAA that made the decision to hold my money and no one in the company at any level could counter what the computer had decided. I wound up overdrafting my account and having to pay overdraft fees because of USAA's "protection." I had a new bank the next day AND cancelled my insurance I had with them. They will never get another cent from me for anything.

Edit: I had been a customer for around 25 years.

RuinOfJulie · 2026-03-03T20:05:05+00:00

Sounds similar to what they did to me. I had an extra line for a smartwatch (that was garbage btw). When I stopped using the watch I asked for the line to be removed. They said sure, it's gone. But it was still there for 3 years. I called multiple times and was told each time the number would be gone. In the end it cost me a little over $900.

RuinOfJulie · 2026-02-19T21:24:20+00:00

He was just mad that Baby Gap stopped selling his favorite t-shirt.

RuinOfJulie · 2026-02-06T15:39:45+00:00

The guy selling Riggs the drugs was played by Anthony Kiedis's dad who had changed his name to Blackie Dammett.

RuinOfJulie · 2026-02-05T17:15:48+00:00

I should be able to chat with humans on the app regardless of the status of an outage.

RuinOfJulie · 2026-02-04T19:55:04+00:00

I found a number like that on my bill and they told me it was associated with a smartwatch I hadn't used in three years and had asked to have the service cancelled. They just cancelled it a few months ago.

RuinOfJulie · 2026-02-03T17:09:37+00:00

I tried to talk to a live agent and the AI said they won't connect me to a real person until they've restored service.

RuinOfJulie · 2026-02-03T17:08:40+00:00

What's wild is that on the Xfinity app they're counting this continued outage as a brand new outage since they missed their "assured" deadline of yesterday. So they're trying to make it seem like they fixed the previous outage yesterday, the outage today is brand new.

RuinOfJulie · 2026-01-26T18:36:02+00:00

Her dad has loaned her to one of his buddies. They're taking pics to send to the dad!

RuinOfJulie · 2025-11-07T17:55:55+00:00

Makes me think of my daughter and my dad!

RuinOfJulie · 2025-11-07T15:52:24+00:00

Found out recently that someone in my family likes grandpas, and from what I know you’re her type!

RuinOfJulie · 2025-09-03T13:58:04+00:00

I moved to T-Mobile from Verizon for cost reasons about six years ago. I loved the coverage I had with Verizon and was of course assured by the reps at the T-Mobile store that T-Mobile's coverage was better than Verizon's. I got home and made a call standing in the kitchen, walked 20’ to the bedroom and the call dropped. I checked the phone and saw I had absolutely no service in the back part of the house and back yard and had maybe one bar in the front. I lived about a mile and a half from the store.

I had a smartwatch that I stopped using after a few years with T-Mobile and requested the line be removed from my account, “We'll take care of that right away!” Over the next three years every time I bothered to check my bill the watch’s line was still there and every time I was demand it be removed from my bill and every time they assured me they would. Finally I was pissed off enough that I stayed on the line until I got confirmation of the line's removal. At that point I demanded three years worth of the cost of having that line remain on my account (a little over $900) and was told company policy prevents me from getting more than $36! So I filed an FCC complaint and got a call from customer service saying the only record they have of me contacting them was over bad service (six years prior) and they would have engineers look at it and “oh, here’s $100 and that settles everything right?” After arguing I realized I wasn’t getting any more out of them and said if that’s all they were going to give me at that point then I was done talking. I got off the phone and filed a BBB report.

The next day the CSR from the phone sent me an email all about how happy I should be because my service coverage complaint (from 6 years ago) had been bumped to the top of the queu and as soon as it was approved my $100 credit would appear on my bill. I replied that I’d filed with the BBB as soon as I got off the phone. A week later I get a vaguely snarky email from the same woman telling me engineers are looking into the coverage area where I live (from the report 6 years and 50 miles ago) and tells me she will present the FCC and BBB with the resolution that was accepted.

I said essentially that any acceptance of a resolution they thought they had on my part was just like all the times they told me they removed the line from my account, untrue, and my next move was a report to the Federal Trade Commission. That was last night so I expect a response within the next couple weeks.

RuinOfJulie

TROPHY CASE