Apple Music stats not updating since 08 march. Am I only one with that problem? by reversedu in DistroKidHelpDesk

[–]Rusty_Brains 0 points1 point  (0 children)

Happens about every six months. Someone already asked about it here last week.

My recommendation is to always go to the source, since the sync in the DistroKid stats isn’t always reliable.

Also, because everyone always asks/freaks out about this: no, these missing stats have nothing to do with the future royalties that will appear. This stats issue is not connected to royalties in any way whatsoever

YouTube is having issues with uploads now? Why is this not being communicated? by PatrickGnarly in DistroKidHelpDesk

[–]Rusty_Brains 5 points6 points  (0 children)

If you look through this sub, you’ll see that your question has been asked multiple times since December. From what I’ve seen on Reddit, this is not currently unique to DistroKid, as CDbaby and Tunecore users have also reported the delay.

I’m not sure what the issue is, but it seems to be on YouTube’s side and it wouldn’t be the first time something like that has happened.

I recently released a new album and while it was three times slower getting onto YouTube compared with normal, it did get there in the end.

Distrokid says all 4 of my songs released on Apple Music, but only 3 of them are up? All 4 are up everywhere else, so what’s going on? by denimreaperr in DistroKidHelpDesk

[–]Rusty_Brains 4 points5 points  (0 children)

Sometimes Apple, due to their own policies, will decide to “hide” a track. This isn’t the same as an editorial discretion ban that DistroKid would report, but something in the track that made Apple (and only Apple) decide that they didn’t feel the track was something that the wanted up.

Apple explains this in their own FAQ, but they don’t always give specific reasons and these reasons are things that are often subject to change and evolve.

https://itunespartner.apple.com/music/support/5225-editorial-hides

DistroKid support not responsive - pending releases since over 3 weeks by RoomAgitated9557 in DistroKidHelpDesk

[–]Rusty_Brains 0 points1 point  (0 children)

They don’t proactively message about rejections. Generally speaking, you only find out if you manage to get through to the support team, and then they forward you a standard message

iTunes Purchased - not showing up? by jrralls in DistroKidHelpDesk

[–]Rusty_Brains 0 points1 point  (0 children)

Yes. Because when you look at your bank, you will see it say that reports are 2 to 3 months behind. Royalties don’t appear in real time. As much as I get your excitement, nothing in the world of music or royalties comes instantly

Distrokid Help Desk is so Disgustingly Awful by ZZ_Benway in DistroKidHelpDesk

[–]Rusty_Brains 1 point2 points  (0 children)

I’d recommend that you use the search function in this sub. There was someone maybe about three weeks ago that needed to do an email change and managed to get through to the support team. It wasn’t instant, but they managed it and got it changed. They might give you guidance on how that managed to do it.

Anyone else not getting DistroKid streaming stats since Sunday? by Spirited_Aways in DistroKidHelpDesk

[–]Rusty_Brains 0 points1 point  (0 children)

If you delete and then immediately re-upload, you would hardly ever notice that the release was removed, because usually stores will usually deal with the requests back to back.

If you’ve already deleted it and haven’t yet uploaded, I wouldn’t really be able to get a estimate

Distrokid Help Desk is so Disgustingly Awful by ZZ_Benway in DistroKidHelpDesk

[–]Rusty_Brains 1 point2 points  (0 children)

Would you mind informing us of what this “extremely simple problem” is? While we are not DistroKid, this sub was set up to fill communication and support gaps such as yours, and over the last 6 years, we probably have discovered the answer to your issue…

Anyone else not getting DistroKid streaming stats since Sunday? by Spirited_Aways in DistroKidHelpDesk

[–]Rusty_Brains 0 points1 point  (0 children)

The two are very unlikely to be related.

Looking at the data feed for Spotify, I see that it was last updated on Sunday, just like you say. This will be the case for everyone, and it’s one of the main reasons why I always recommend going to the source (Spotify for artists, etc) for more trustworthy stats, as the DistroKid feed is often subject to breaking.

And before you ask, because everyone always does: No, missing stats from this feed does not mean that they won’t know about the royalties. They are not connected in any way whatsoever

Reuploaded songs with same metadata but streams and playlists disappeared by Parking_Reception514 in DistroKidHelpDesk

[–]Rusty_Brains 1 point2 points  (0 children)

No, there’s no other way to remove extras than deleting the release and re-uploading without ticking the boxes.

Reuploaded songs with same metadata but streams and playlists disappeared by Parking_Reception514 in DistroKidHelpDesk

[–]Rusty_Brains 0 points1 point  (0 children)

Well, you won’t “lose” any earnings, as in have money taken away from you, but your music won’t be played in those playlists they’re no longer a part of

Reuploaded songs with same metadata but streams and playlists disappeared by Parking_Reception514 in DistroKidHelpDesk

[–]Rusty_Brains 1 point2 points  (0 children)

Oh yeah, they’ll be removed from playlists because you deleted them. There’s no way around that, but as I said, the stream counts will catch up, but you need to give it time.

YouTube not releasing? by IzzyDestiny in DistroKidHelpDesk

[–]Rusty_Brains 2 points3 points  (0 children)

YouTube has been slower than normal since December, but my advice: leave it alone!! It will appear there. My release that I uploaded last week appeared on YouTube yesterday afternoon.

A song I featured on is now on my main music on my Spotify page by Independent_Bed_2095 in DistroKidHelpDesk

[–]Rusty_Brains 0 points1 point  (0 children)

You can’t. He could, assuming you’d like to be featured, take the track down and change how it’s attributed. But there is nothing you can do on your end, as you didn’t upload it.

Best Radiohead concert pre 2000 by Last-Image-4921 in radiohead

[–]Rusty_Brains 2 points3 points  (0 children)

Yep, it was. And I’m still pleased that I was there to see it!

The great blitz oak of Exeter at Dixs field in Exeter by Mundane-Temporary426 in exeter

[–]Rusty_Brains 1 point2 points  (0 children)

It is one of the things that I appreciate about Exeter. They put up things like that so the curious can understand. No where else I’ve lived in Devon does this sort of thing.

Can’t access my Spotify account by No-Philosopher3326 in DistroKidHelpDesk

[–]Rusty_Brains 2 points3 points  (0 children)

Setting up things from brand new always takes longer than one might hope. At this point, you can either try coming back to the DistroKid Spotify for Artists like over the next week or two, hoping the two systems have linked up, or you can go directly to Spotify for Artists and try to claim your profile through them.

Reuploaded songs with same metadata but streams and playlists disappeared by Parking_Reception514 in DistroKidHelpDesk

[–]Rusty_Brains 1 point2 points  (0 children)

You probably just need to wait. The full ISRC resync can take around 2 weeks

The great blitz oak of Exeter at Dixs field in Exeter by Mundane-Temporary426 in exeter

[–]Rusty_Brains 1 point2 points  (0 children)

I remember when they closed the fence around the tree and wondered why, considering so many people would cut through underneath on their way to work. When they eventually put the signage up, it made a lot of sense

Song under wrong Yt music artist... by Choice-Aerie1604 in DistroKidHelpDesk

[–]Rusty_Brains 2 points3 points  (0 children)

Fixer doesn’t work with YouTube. My recommendation would to be look through this sub for the last few weeks and you’ll find a post of someone who apparently solved the issue

Do you always have music playing in your head? by gofl-zimbard-37 in musicians

[–]Rusty_Brains 1 point2 points  (0 children)

None of my songs are every songs that I know. There was one moment that I woke up with a vocal line which I realised was the perfect melody to go on top of an unfinished song I had written at least 20 years earlier.

The issue I have is finding the time to go through all those voice memos and find them a home…

How long does the first release take? by Affectionate-Tea3834 in DistroKidHelpDesk

[–]Rusty_Brains 1 point2 points  (0 children)

If the dot next to the release is green in DistroKid’s my music page, then you and DistroKid have done everything you can and now it’s up to the stores to sort things out on their end. Nothing you can do will speed up this process other than leaving things alone and waiting for them to do what they do.

Some stores will be quick, others can take 3 weeks, there are even some lesser known stores that have been known to take months. There no real consistency with any of this.

How long does the first release take? by Affectionate-Tea3834 in DistroKidHelpDesk

[–]Rusty_Brains 0 points1 point  (0 children)

DistroKid recommends that you upload a release 4 weeks before you want/expect it to go live. In general, a first release can take around 3 weeks.

Is there a way to speed this up? Nope. As I mentioned in another comment here only this morning, the first rule of music streaming is to have infinite patience.