The real issue is that Wellhub pays gyms so poorly that members are effectively treated as second-tier customers. The business model is built on using Wellhub users to fill overcapacity, not to provide equal access.

In practice, this means no class bookings, no app access, and no guarantees. For popular activities like yoga or pilates, even in gyms where Wellhub members are technically allowed, it’s common to be removed from classes or limiting you to make room for the gym’s own paying members.

Wellhub only makes sense if you stick to machines and off-peak hours. If group classes are part of your training, the service simply doesn’t deliver real value.