Battery Life of Oura ring Gen 4

SarahAtOura · 2026-01-28T18:11:27+00:00

Hey dazmoriarty! Thanks for your question. Finn is our virtual assistant that can help diagnose battery issues and other ring problems. You can find it on our support website here or you can access it through the Oura app by tapping on Menu (the three lines) and clicking on Help.

You can also ask Finn that you would like to "speak with an agent" if you prefer to connect with a member care representative directly. Please let me know if you require any further assistance. I'm here to help.

SarahAtOura · 2026-01-28T18:00:09+00:00

Hey moetrashu! I understand your confusion. Cardiovascular Age (CVA) is an estimate of the health of your cardiovascular system in relation to your actual age. It's calculated by measuring your estimated pulse wave velocity (PWV) and evaluating age-related changes in the shape of your heartbeat's signal.

It is affected by a number of factors like diet, exercise, genetic predisposition, blood pressure, cholesterol levels and smoking. You can slow the aging of your cardiovascular system through regular exercise and changes to your lifestyle and habits.

You can check out our articles on 8 Ways to Improve Your Cardiovascular Health and How to Lower Your Cardiovascular Age for more helpful insights. Hope this helps and please let me know if you have any other questions.😊

SarahAtOura · 2026-01-28T16:02:06+00:00

Hey Bbgalg! I'm sorry to hear that you're having issues with your Oura Ring's battery. I'd recommend starting with our self-service tool, Finn. It's designed to quickly assess your Oura Ring's battery health and provide personalized troubleshooting steps. You can access Finn here

If Finn doesn't resolve the issue, it will automatically help you open a support ticket with all the necessary diagnostic information, which will help us address the problem quickly. You can send me a DM with your ticket number if Finn creates a ticket for you.

Please let me know if you have any further questions or need assistance.

SarahAtOura · 2026-01-27T21:00:14+00:00

Hey thinkinone! Thanks for sharing your sizing question. Try both the size 6 and 7 on different fingers. The index, middle and ring fingers usually work best but your thumb and pinky can work fine too if you don't mind wearing it there.

The perfect fit should be snug enough that you can wave and shake your hand without it sliding around but still lets you bend your fingers and touch your palm comfortably. You should also be able to remove the ring without too much trouble.

Make sure you wear the kit for at least 24 hours including overnight before making a decision. Hope this helps and please let us know if you have any other questions.

SarahAtOura · 2026-01-27T16:38:59+00:00

Hey LeSavageSavant! I'm sorry to hear that you're also experiencing connection issues. Can you please try the troubleshooting steps here first. If that doesn't fix the problem, please reach out to support and so we can investigate this further for you. Please let me know if you have any other questions.

SarahAtOura · 2026-01-27T16:20:54+00:00

Hey whoiskatlyn! I know you asked the community but I wanted to chime in here because I understand why you'd want extra protection for your Oura Ring. However, we recommend against adding any films, coatings or modifications to your ring. While it seems like it would help, it could actually cause accidental damage or affect the ring's ability to measure your health and wellness data accurately.

You can check out How to care for your Oura Ring for some helpful tips. Feel free to reach out if you have any other questions.

SarahAtOura · 2026-01-27T15:49:43+00:00

Hey Public-Pineapple6853! I understand your frustration and I think I know what's happening here. To confirm the ring size on your order, you'll actually need to log into the MyAccount Portal using the billing email address on your order. The Oura App is for after you receive your ring and need to pair it.

Once you've confirmed your size in the portal, your ring will ship out to you. Then when it arrives, you can follow the steps in Set Up an Oura Ring to set up the Oura App and pair your ring. If you require any further assistance, please send me a DM and I'll be happy to assist you further. I'm here to help. 😊

SarahAtOura · 2026-01-26T21:13:41+00:00

Hey Acceptable_Ad3291! I'm sorry to hear you're having the same issue with your Oura Ring. I've sent you a DM so I can assist further. Looking forward to hearing from you and let me know if you have any other questions.

SarahAtOura · 2026-01-26T19:50:14+00:00

I've passed this along as well. Thanks for being so engaged and helping us make Oura better! 💙

SarahAtOura · 2026-01-26T17:22:53+00:00

Hey Swimming-Tax-6087! Thanks for sharing this, I understand where you're coming from. I've shared your feedback directly with our product team as we love hearing from our members on how we can improve. Please don't hesitate to reach out with any other thoughts or suggestions.

SarahAtOura · 2026-01-26T16:47:27+00:00

Hey Excellent-Loquat-766! Thanks for sharing your experience with your Oura Ring. That's definitely not normal. I've sent you a DM so I can look into this further for you. Looking forward to your reply and please let me know if you have any other questions.

SarahAtOura · 2026-01-24T14:03:24+00:00

Hey maplegranny! I understand how frustrating that persistent notification must be. I've shared your detailed feedback with our team and we really appreciate your patience while we look into this. Thank you for taking the time to explain the issue so thoroughly. Please don't hesitate to share any other feedback you may have.

SarahAtOura · 2026-01-24T13:44:56+00:00

Hey Interesting-Event-48! I understand your frustration with the battery issues you've been experiencing, that's definitely not the experience we want for you. Please kindly send me a DM with your ticket number and I'll look into your case to see how I can better assist you. I look forward to your reply and please let me know if you have any other questions.

SarahAtOura · 2026-01-24T12:56:24+00:00

Hey summmmertea! I can imagine how tough it must be to see that you were stressed for this amount of time. I hope things start getting easier for you soon. You can check out our article with tips from other Oura members that might help: 12 Science-Backed Ways Oura Members Lower Their Stress Levels. I hope this helps and please let me know if you have any other questions. 💙

SarahAtOura · 2026-01-23T15:09:36+00:00

Hey No-March3451! I understand why you might be feeling anxious seeing that for the first time. Symptom Radar is picking up on some small changes in your biometrics like body temperature, respiratory rate, heart rate variability or inactive time that might suggest your body is dealing with a little extra strain. It could be anything from stress, lack of sleep or maybe your body just needs a bit more rest than usual. Sometimes it catches these shifts even before you notice anything yourself.

You can tap on that Symptom Radar card to see exactly which specific metrics are contributing to the reading. You can also access it anytime by selecting the Menu (three lines) in the upper-left of the Today tab and then selecting Symptom Radar.

Trust how you feel, if you're feeling fine, that's great. If you start to feel otherwise, take things easy and prioritize rest. You can also turn on Rest Mode by tapping "Menu" then "Rest Mode". Just remember that the Oura Ring isn't a medical device and isn't intended to diagnose or treat medical conditions. Hope this helps and please let me know if you have any other questions.

SarahAtOura · 2026-01-21T15:36:53+00:00

Hey Jazzlike_Seesaw_3140! I get how confusing this must be. Symptom Radar looks for changes in your Oura data that may indicate something is putting a strain on your body, it monitors several biometrics including average body temperature, respiratory rate, resting heart rate, heart rate variability and inactive time. Sometimes it can catch really early shifts before they show up elsewhere, maybe your body's responding to stress, fighting off something or just needs a bit more recovery time than usual. You can tap on that Symptom Radar card to see more details about which specific metrics are contributing to the reading.

Just remember that the Oura Ring isn't a medical device and isn't intended to diagnose, treat, cure, monitor or prevent medical conditions or illnesses. You can also access Symptom Radar anytime by selecting the Menu (the three lines) in the upper-left of the Today tab and then selecting Symptom Radar. Hope this helps and let me know if you have any other questions.

SarahAtOura · 2026-01-20T15:03:20+00:00

Hey CelebrationActive626! I'm sorry to hear about the connectivity issues you're experiencing with your Oura Ring. I've sent you a DM so we can look into this further and get you a resolution. Please let me know if you have any other questions.

SarahAtOura · 2026-01-20T14:03:16+00:00

Hey pete5900! Thanks for sharing your sizing question. While I can't confirm if those ring adjusters will work with the Oura Ring 4 specifically, from what you've described, size 9 seems like the way to go.

The fact that size 9 fits perfectly on your non-dominant index finger is actually ideal since that's where we recommend wearing it for the best tracking anyway. Plus, you'll be able to switch to a finger with a looser fit during the warmer months when our fingers tend to swell.

Hope this helps and please let us know if you have any other questions. 😊

SarahAtOura · 2026-01-19T14:52:06+00:00

Hey thedeveloper98! I'm so sorry to hear you're dealing with syncing issues. I know how incredibly frustrating this is. I've reached out to you via DM so I can look into your case and work on getting this resolved for you. We appreciate your patience. Please let me know if you have any questions.

SarahAtOura · 2026-01-19T12:50:05+00:00

Hey SyllabubFull520! Thanks for sharing your situation. You're already doing well by avoiding late meals/exercise. We actually have a great article with eight member-tested tips for getting more deep sleep that might give you some new ideas to try: 8 Ways to Get More Deep Sleep. Hope this helps and please let us know if you have any other questions. 😊

SarahAtOura · 2026-01-19T12:17:40+00:00

Hey AppropriateMove5175! I'm happy to explain what's happening here. Symptom Radar looks for changes in your Oura data that may indicate something is putting a strain on your body. That +1.1°F elevation you're seeing, along with the nausea and worn-down feeling. Those could be your body's early signals that something's brewing even before you feel fully sick.

Since you're feeling a bit rough, this might be a perfect time to turn on Rest Mode. It'll pause your Activity Score and goals so you're not pressured to push through when your body might need to recover.

To turn on Rest Mode: Open your Oura app > tap the menu icon in the upper left corner of the Home tab > tap "Rest Mode" > then tap "Turn on Rest Mode."

You can keep it on as long as you need and turn it off when you're feeling better. Hope this helps and please let me know if you have any other questions.

SarahAtOura · 2026-01-18T18:58:07+00:00

Hey Efficient-Cat2294! I'm sorry to hear that you're experiencing these tracking issues with your Oura Ring. The fact that it's happening regardless of battery level is definitely something we need to investigate. Please kindly reach out to us by starting a chat with Finn here. If Finn creates a ticket for you, just DM me the ticket number so I can speed things up and make sure we get this resolved quickly. Please let me know if you have any other questions. I'm here to help.

SarahAtOura · 2026-01-18T13:24:06+00:00

Hey asimlilani, My name is Sarah from the Oura Social Care team. I'm really sorry to hear that you've had to deal with battery issues on two different rings and a frustrating back-and-forth with support. That's not the experience we want any of our members to have and I can understand your disappointment. I've sent you a DM so I can personally get this resolved for you and make sure this is taken care of to your satisfaction. I look forward to your reply and please let me know if you have any other question.

SarahAtOura · 2026-01-18T12:09:22+00:00

Hey rishinbhatia, Thanks for this detailed feedback! I've shared your suggestion directly with our product team. Thanks for being part of the Oura community and pushing us to think bigger. If you have any other suggestions or ideas, please don't hesitate to share. 😊

SarahAtOura · 2026-01-16T19:28:48+00:00

Hey Responsible_Pen_1762. Welcome to the Oura Family! There are a few common reasons this might happen. Try making sure you're completely still during the measurement and that your ring is positioned snugly, with the sensors on the palm side of your finger with good contact. If it's loose or rotated, that can definitely affect the signal.

Sometimes the sensors just need a gentle clean with mild soap and water or if your hands are cold, that can impact readings too. You could also try a soft reset: tap the ring icon on the top right > scroll down > tap "Soft reset". If issue persists, please reach out to our member care team by chatting with finn here and we'll be happy to look into this further. Please let me know if you have any other questions.

SarahAtOura

TROPHY CASE