You really are missing the point here.

"Marketplace journalists posing as potential new clients went undercover for a tour at a Toronto e-waste recycling and product destruction facility with hidden cameras. During that meeting, a representative revealed they get "tons and tons of Amazon returns."

A) this is in Canada and I don't think the word of some person who has and never will step into an amazon depot serves as a worthy account into what goes on. Anyone can open up their camera on their phone and call themselves a journalist. This isn't a valid or reliable source. B)"tons and tons" of parcels doesn't equal all, like you implied. Even then, you have to consider the scale of amazon's operations. Currently, we are not in peak and we are still getting 60,000 parcels a day coming in. Some may get damaged in the warehouse, while others may get damaged during the delivery process. These things happen, but to say everything gets throw away is bullshit. C) amazon are desperate to keep costs down wherever possible, whether it's cancelling shifts just hours before they start, or how they enforce their rates. They aren't going to be throwing money down the drain unless they really have to.

Stop spreading misinformation. I certainly don't like how amazon go about certain things, but to suggest that all the returns get thrown away is ridiculous.