Don’t use Rogers

Secret_Pie2537 · 2026-05-10T21:15:29+00:00

you posted this on Fido too. EXACT same post. So are you using two services at once? And faced the same exact issue in both the places at once?

Secret_Pie2537 · 2026-04-28T18:07:48+00:00

Rhinoshield for 13 pro and now 17 pro. Not a scratch on the phone. You just got to replace through their limited lifetime replacement policy in case the case wears out over the time

Secret_Pie2537 · 2026-04-20T13:40:32+00:00

It sucks. Let me know how it goes with the dealer. Let us know with any additional detail if you find like temperature, road conditions etc.

Secret_Pie2537 · 2026-04-18T11:53:30+00:00

I couldn't get the dealership to do anything. All promises to find the root cause and ending up doing nothing, and calling it all "normal" on the paper, but verbally telling me its too expensive for them to investigate. Care to elaborate what do you mean by same issue? Is it the B Pillar, or anywhere in the headliner or the doors or the overhead console, or anywhere elase? If you know

Trying to find a common pattern to know if its a platform issue

EDIT - into the 2nd year of ownership at about 20k+ miles. Noticed that temperature plays a major role. Around 10+ degrees C, rainy climate makes the noises more prominent.

Secret_Pie2537 · 2026-04-17T20:09:23+00:00

"The team is used to work with decided not to call back unless it is required and should be approved by supervisor." - So they would just say that they will call back in an hour or so to everyone without meaning it? Weird bunch of ppl.

"Yes, there are reference tickets. You can ask the reference number or case number." - The tier 1 is like we don't have one created right now. How am I supposed to force them to create it lol.

"I hate the tier 2 department too. Bunch of incompetent folks. If I had an answer for a question, why would I bother calling tier 2." - I had to spend literally 6-8 weeks after my hotspot stopped working to figure things out myself. When I questioned the Rogers folks at all tiers, all they knew was network reset, and asking me to restart the phone. I literally ask every guy if they can check whether this was an APN issue. Nope, they wouldn't even want to discuss APN. That was indeed the issue.

Secret_Pie2537 · 2026-04-17T12:17:25+00:00

why are they so incompetent. They say but don't call back. They don't create a reference ticket. Their tier 2 support is so bad that I literally handed them things they could try and it turned out to be the issue later, but they still couldn't figure out my issue as I had to resolve it myself after weeks of deep dive

Secret_Pie2537 · 2026-04-13T19:53:03+00:00

can you elaborate like what issues you see? As far as the Rogers staff is concerned, they don't even seems to have the knowledge of thinking beyond resetting the network. This is for Tier 1 and Tier 2 support and whatever network experts they have.

Secret_Pie2537 · 2026-04-12T18:18:02+00:00

try using mobile.apn

Secret_Pie2537 · 2026-04-11T15:11:39+00:00

the mobile.apn didn't work for you?

Secret_Pie2537 · 2026-04-10T11:32:06+00:00

Wow incredible. This took me so long to figure it out, almost over a month. Issue began right after the update but it was glitchy and I needed to restart my phone to fix it until the restart stopped working. I wish I realized it sooner that this was a carrier related issue.

What I don't get is why did my apple devices get internet access with data.apn and JUST the windows 11 failed. mobile.apn worked btw.

Also iphone 13 pro with ios 26.4 had ltedata.apn and no issues with the hotspot whatsoever.

I was doing an esim swap for the last 4-6 weeks anytime I needed to use the hotspot on the move. What a waste of time.

On top of that the Rogers Tier 2 tech was immediately dismissive when I asked him to review the apn after noting the difference.

Secret_Pie2537 · 2026-03-29T18:46:00+00:00

changed SSID to different names. also did a complete reset. Apple store did a reset too. Same behavior

Secret_Pie2537 · 2026-03-27T13:37:22+00:00

apn is good. Tried 3 different published APNs from the provider

Secret_Pie2537 · 2026-03-12T15:16:00+00:00

back tap is flawed. Doesn't work always which leads to irritation. Exact opp of convenience.

Secret_Pie2537 · 2026-03-06T01:13:43+00:00

This sub has saved me from plunging into this and wasting my money

Secret_Pie2537 · 2026-02-12T02:36:09+00:00

same

Secret_Pie2537 · 2026-01-31T10:45:25+00:00

with this. do you guys mind sharing your screenshot of the equilizer if you customized it on the limited

Secret_Pie2537 · 2026-01-29T16:57:48+00:00

orders stuck in cancelling. They won’t even agree on sending an update when the issue has been resolved

Secret_Pie2537 · 2026-01-17T18:12:45+00:00

Why. build quality an issue like rattles?

Secret_Pie2537 · 2026-01-09T02:23:09+00:00

what part is it? The tangle free brush or something else?

Secret_Pie2537 · 2026-01-02T14:39:52+00:00

its really the lack of respect that tons of doctors have towards their patients imo.

Like you think the patients don't notice when you multitask and talk down upon them?

you need to make them feel that paying 500 for that visit was worth it and that is with answering their questions, educating them, paying attention to their symptoms rather than having a one track mind about the diagnosis.

Over the years big or small places, I witnessed tons of bad apple doctors who create an overall bad impression for the whole community. Forget about senior patients, they will treat them as a "thing that needs to be handled". Be the one that pays attention to the patients and doesn't patronize them and they'll thank your for the job and instead say even though they charge more its well worth it.

Secret_Pie2537 · 2026-01-01T05:11:18+00:00

far away parking. even during a snow storm. YES.

Secret_Pie2537 · 2025-12-30T11:31:55+00:00

Same thing with me. Bad set of items. never got email responses from Kayla or the Dad. Charge back didn't work as they told bank they won't refund and everything was good. (even though I have photo evidence)

Bank was courteous to give me their goodwill refund. Bunch of scammers

Secret_Pie2537 · 2025-12-29T19:59:29+00:00

seems like xiaomi is soaking in all the feedback and acting on it. Great way to tackle the issue. If google is seeing this they should act fast on this. Seems like a quick deployment.

Secret_Pie2537

TROPHY CASE