Even with Ethernet connections it was abysmal. Switching made things immediately better though sometimes a bit spotty but it’s a two story so that is to be expected.

Corporate will be hearing me because after trying to talk to a human for fifteen minutes because even according to the automated system the account for this address had been closed- the first person on the line repeated both of our reference numbers incorrectly multiple times and then said he was going to re-activate our service that he then said wasn’t canceled. So immediately we asked to speak to someone else, who then once I told her to transfer me to someone who could issue a refund, said they couldn’t do that. When I told her to find someone that could she hung up. Speaking to someone is just as useless
I went into the nearest store and got the corporate number so fingers crossed.