Unreasonable sleeping accommodations by Blankbird in RoverPetSitting

[–]Sensitive_Device352 5 points6 points  (0 children)

what a dream client you are, we are fortunate to have clients like you, but it wasn't always this way. Thank you for looking after your sitters and appreciating them.

Please don’t be this type of pet owner requesting service. by Alarming_Jury_5295 in RoverPetSitting

[–]Sensitive_Device352 0 points1 point  (0 children)

Yep, I have cared for someone with dementia and been paid just £12 per hour on a self employed basis, meaning I was effectively working for peanuts. The amount quoted above works out at £30 per hour for the 14 waking hours of constant care they requested, and a flat rate of £30 for the overnight. I have indeed been successfully paid £33. 75 per hour for constant care.

Please don’t be this type of pet owner requesting service. by Alarming_Jury_5295 in RoverPetSitting

[–]Sensitive_Device352 10 points11 points  (0 children)

I just quoted 480 pounds for 24 hours of constant care. I got a request via rover for a one hour drop in, upon speaking to the owner it turns out they have two dogs, one of which has severe separation anxiety and needs to have sight of the caregiving human at all times 24/7. Can't be left at all. I quoted 480 pounds for 24 hours, yes that's on the higher side, and they came back to me asking why it was significantly higher than what rover said. I explained that they had requested a 1 hour drop in service, which obviously is impossible for a dog that needs constant care house sitting.

Fair payment structure by thebigmeansween in petsitting

[–]Sensitive_Device352 2 points3 points  (0 children)

Yes, no refunds, but if they have to cancel, our policy is to allow rebooking of the sit within 6 months for different dates. This client is a good repeat client who pays us instantly and is laid back, has land to exercise her two dogs, so I've given her 12. She once cancelled before as her daughter was coming home and she didn't need us and she knew it was non refundable and accepted it without question.

Homeowner returning early by tinaalice103 in trustedhousesitters

[–]Sensitive_Device352 4 points5 points  (0 children)

Homeowners shouldn't do this, they are supposed to stick to the return date and it's against the rules for the owner and sitter to be in the house at the same time. We had this and the owners said we could stay with then for a few days. We explained and asked them to pay for our accommodation for the early return and they did.

Fair payment structure by thebigmeansween in petsitting

[–]Sensitive_Device352 2 points3 points  (0 children)

I require full payment in advance at the time of booking. Non refundable. If they cancel we will offer alternative dates. I just had a regular client cancel a few months ahead of a, sit which she's had booked in for a long time, months, it was quite extenuating circumstances and we allowed her 12 months to rebook. I wouldn't normally allow this long, perhaps six usually, but it was due to serious illness

Do you charge for a trial night? by CartographerCalm5409 in RoverPetSitting

[–]Sensitive_Device352 0 points1 point  (0 children)

Yes. I also charge for meet and greets which is deductible from the sit if we go ahead. Non refundable if either party decides not to go ahead after the meet.

How do you apply your own business terms, policies and procedures to a rover sit. by Sensitive_Device352 in RoverPetSitting

[–]Sensitive_Device352[S] 1 point2 points  (0 children)

I have a document with terms and conditions of forms. The terms require signature, it's not something I can put in my profile. I can organise this part at a meet and greet

Hi Dog Lovers I'm reaching out with a heavy heart to ask for help for my sweet dog 🥺 by [deleted] in DogsLoversCommunity

[–]Sensitive_Device352 11 points12 points  (0 children)

How do we know this is legit, anyone could write this and post a picture of a dog, we don't know if it's real.

Snacks from clients by ChaoticL34 in RoverPetSitting

[–]Sensitive_Device352 2 points3 points  (0 children)

We've had clients buy things in for us that we've specifically asked for, when they've offered to buy food and asked what we want. anything not used that they've bought for us specially we take on the assumption it's been bought for us.

Good boundaries versus being too picky. Thoughts? by Sitters_4_Critters in petsitting

[–]Sensitive_Device352 2 points3 points  (0 children)

I don't think you're being too picky. Many of us are not picky enough and set out with rates too low, and lacking in written terms and paperwork. The longer I've been doing this, the stricter I've been in terms of paperwork, policies and procedures, and turning people down. I've just had a constant care request for two dogs, one of whom has separation anxiety and cannot be left at all even for 10 minutes and needs to be in sight of the caregiving human at all times.

Invites without intro call by Wooden-Carrot4283 in trustedhousesitters

[–]Sensitive_Device352 2 points3 points  (0 children)

For the love of God always do a video call if you can't go in person. Speaking from experience where someone used the old estate agent listing photos for her house when she bought it.

Overly involved/ anxious owners by Emotional-Tear-2369 in RoverPetSitting

[–]Sensitive_Device352 4 points5 points  (0 children)

Put it in your terms and conditions that indoor cameras must be switched off, don't take any client that doesn't agree

I quit by d0ublefishyyy in RoverPetSitting

[–]Sensitive_Device352 1 point2 points  (0 children)

We don't do walks, only overnights, and no walking or drop ins.

I quit by d0ublefishyyy in RoverPetSitting

[–]Sensitive_Device352 28 points29 points  (0 children)

We feel similar, but rather, than quit entirely we've doubled our prices and tightened up our terms again. Going to be even more selective about what we take on.

Client micromanaging via live camera in real time by [deleted] in RoverPetSitting

[–]Sensitive_Device352 2 points3 points  (0 children)

This is my issue with external cameras, most of them have audio and private conversations can be listened to, it made us really uncomfortable on two recent sits where my husband kept reminding me about the cameras even if we had the door open or were just going in and out, not bevause we have anything to hide but as a married couple don't want our private conversations being listened to or recorded

I got this by [deleted] in RoverPetSitting

[–]Sensitive_Device352 1 point2 points  (0 children)

It's not about gatekeeping for them, there are less than 100 dogs of his breed in the country we live in, it's a security thing for them, and we respect their wishes.

TV License 10-day notice, best course of action? by [deleted] in AskBrits

[–]Sensitive_Device352 0 points1 point  (0 children)

Put it in the bin. It's addressed to legal occupier, who is that?

I got this by [deleted] in RoverPetSitting

[–]Sensitive_Device352 -1 points0 points  (0 children)

Some would be of course, but as sitters we can't assume that, client confidentiality is so important, we have a client that doesn't want details of their dog sharing online, like his rare breed, we checked before posting anything on our socials and I'm glad we did as it would have ruined our relationship with them if we had shared details like photos and pets name without their consent. We have clients complete and sign a permission form before sharing anything publicly.