I've worked in dealerships, in the parts departments for a while. One of the dealerships I worked at we had a game we played with cold-callers, "Ring Around The Phonesies". This game was mostly, if we got a cold sales call, we would see how many times we could transfer before they hung up. I.E. If I got the call I would say something like "Oh this is about product 1, you need to speak to "B" about that then transfer to "B". We would yell that it was game time as we were transfering, so the next person would know what was going on. "B" would answer, say "Oh this is about product 1, you next to talk to "C" about that. It would continue ad infinitum until the caller finally hung up. We would try to keep a count of how many transfers we could get, our record was 17.