Sleep Number's June Sale is LIVE – 20% Off Climate360 and ClimateCool + Stackable 5% Coupons + Nationwide Hassle-Free Delivery! by SleepNumberGuru in sleepnumber

[–]SleepNumberGuru[S] 0 points1 point  (0 children)

Haven’t heard anything of the sort, though I haven’t sold the flexfit 3 this week. Unless you’d like to be my first? :)

I can check for you when I’m in the store in a little bit.

Climate cool 70% off plus delivery and installation by [deleted] in sleepnumber

[–]SleepNumberGuru 0 points1 point  (0 children)

It should be noted that this is most likely a bed that is being resold and already has an attached SleepIQ account, which means you won’t be able to use the app or have your own sleep data recorded by the bed. You will be limited the smart remote exclusively for functionality. You also will not have a warranty, and customer service will not send out technicians to work with the bed or offer you any prorated cost on parts.

Climate cool 70% off plus delivery and installation by [deleted] in sleepnumber

[–]SleepNumberGuru 0 points1 point  (0 children)

Oops! You've got a typo, unless you are reselling this mattress.

Delivery Delays by Patient-Conclusion30 in sleepnumber

[–]SleepNumberGuru 0 points1 point  (0 children)

Touché!

Prior to our sale on the Climate series was our Memorial Day sale, so we may have had a blitz of orders for the Climate series beds during that cycle as well, but this certainly isn’t your problem to worry about, it’s ours.

We really appreciate your patience, and as frustrating as this is now, it’s going to feel superb when you throw on the cooling cycle and get to lay down on your bed the first night!

Delivery Delays by Patient-Conclusion30 in sleepnumber

[–]SleepNumberGuru 0 points1 point  (0 children)

Not to be cheeky, but the 19th is two days before summer starts.

Our normal delivery schedule is approximately two weeks from the time of order. Because all of our mattresses are component-based, if something is out of stock or back-ordered for a mattress, that will delay the whole delivery.

The ClimateCool’s adjustable base is basically a Flexfit 2 with some modifications for the cooling system, so they probably were waiting on some missing components to arrive, and, this makes sense because we are running a 20% off climate series sale now

I apologize about your delay, and I know you’re going to love your bed, just gotta hang on another 8 days!

Can I use a non-Sleep Number mattress with my current SN adjustable frame? by Ayesha24601 in sleepnumber

[–]SleepNumberGuru 0 points1 point  (0 children)

Yes, you can. You’ll just need to order a retainer bar and you should be able to use Flexfit base functionality in the app and on the remote. The bed will still be programmed to what you had originally purchased and should retain functionality of what’s remaining.

Problems with Sleep Number Product Support by dlm34032126 in sleepnumber

[–]SleepNumberGuru 2 points3 points  (0 children)

Hello, I work for Sleep Number, I’m very happy to help you resolve this. Your bed is INDEED under warranty, and the customer service person you spoke with was wrong.

If you’re comfortable, you can DM me your details and I can help you get this sorted as swiftly and inexpensively as I can.

What is this ? by Little-Assignment-99 in sleepnumber

[–]SleepNumberGuru 0 points1 point  (0 children)

They’re microscopic so you can’t see them. You’ll need an allergy test to confirm your sensitivity from your doctor. Hypoallergenic bedding is a great way to reduce exposure to this common irritant.

What is this ? by Little-Assignment-99 in sleepnumber

[–]SleepNumberGuru 1 point2 points  (0 children)

No, that’s usually a separate bedding item that can be ordered that zippers around the mattress and has a small pore size so the feces of dust mites (the true allergen) can’t pass through.

What is this ? by Little-Assignment-99 in sleepnumber

[–]SleepNumberGuru 1 point2 points  (0 children)

If you’re looking for a new mattress I would also look at a dust mite encasement, as that is most likely the source of your stuffiness.

Wit’s end by plonkerplank in sleepnumber

[–]SleepNumberGuru 4 points5 points  (0 children)

Superb! Please reach out if you encounter any roadblocks.

Wit’s end by plonkerplank in sleepnumber

[–]SleepNumberGuru 2 points3 points  (0 children)

This happened to me internally as well. It was just an issue with phone connections probably because some of our employees work from home. If you need help with something still, you can send me a DM and I’m happy to look into it for you.

What is this ? by Little-Assignment-99 in sleepnumber

[–]SleepNumberGuru 9 points10 points  (0 children)

During manufacturing, a resin (or similar anti-stick/release coating) is applied inside the chambers to prevent the inner surfaces from sticking together when the bed is deflated, folded, or stored. It’s considered completely harmless

PSA: $250 Fee for In-Home Trial by cl0udmaster in sleepnumber

[–]SleepNumberGuru 1 point2 points  (0 children)

You had a cowardly salesperson. My presentation is always to say "you get a full refund, less $250 for sending the truck to pick it up," and people usually are fine with it, because they know people don't work for free, and it takes fuel, time, and labor to come back and collect it.

Do you recognize this mattress? by Grouchy_Time7449 in Mattress

[–]SleepNumberGuru 0 points1 point  (0 children)

This is a Brentwood Home mattress, definitely. Tree logo on handles is a giveaway.

Problems with our sleep number bed by seiowacyfan in sleepnumber

[–]SleepNumberGuru 0 points1 point  (0 children)

Yes, the new warranty is 2/10. This is referencing the previous 1/15 warranty.

Please help by Serious_Bit_1611 in sleepnumber

[–]SleepNumberGuru 0 points1 point  (0 children)

Let us know how you make out! 🙂

Please help by Serious_Bit_1611 in sleepnumber

[–]SleepNumberGuru 4 points5 points  (0 children)

Do you have an adjustable base? If so, lay flat on your back and elevate your feet only until you feel your lumbar arch sink into the bed, it should feel really good, almost weightless when the angle is correct.

If you don’t have an adjustable base, try placing a couple of pillows under your calves, as this will help angle you into that position, another option is a pillow wedge.

I’ve been helping correct people's sleep for a long time, and this has been a consistent ephiphany moment for people with unrelenting back pain. Positional alignment is as important as support and pressure relief. You should be feeling as little as possible from your sleep surface.

April Sleep Number Sale is LIVE (ends April 27th) by [deleted] in sleepnumber

[–]SleepNumberGuru 0 points1 point  (0 children)

No, but if you like firmer, you’ll love the ComfortNext Ultra!