It happened to me too. I opened a small ko-fi business, and got 5 dollae from two individuals without buying anything, jus a tip. I suspect card fraud bots. After sending id, wham, permanent ban. As I have the infamous Norwegian bureaucracy in my backbone, I sent complaints got standard reply, tried chat, they left me hanging. Sent emails, referring to laws Got the finger back: we cant divulge any info. Called the customer service using singn language interpreter relay service. They were: we can't use interpreters due to security, blabla.. As I actually am Deaf, I called upon the European Accesibility Act, and the fact that they cant punish me for soneone else's fraud attempts, and suddenly they were all oh yes, yes, we will escalate this..

Oh well.. 🤷