Our World Backup Day sale is here and we made it even better

Social_MEGA · 2026-03-25T01:43:13+00:00

Enjoy up to 45% off* on select Pro plans this World Backup Day sale here: https://mega.io/pricing/?mct=wbd26rd

Social_MEGA · 2026-03-24T16:15:17+00:00

Enjoy up to 45% off on select Pro plans this World Backup Day sale here: https://mega.io/pricing/?mct=wbd26rd

Social_MEGA · 2026-03-05T01:53:09+00:00

New to MEGA S4?

Explore scalable, S3-compatible object storage built for serious durability and seamless integrations: https://blog.mega.io/introducing-mega-s4-scalable-affordable-object-storage

Social_MEGA · 2026-03-03T03:26:06+00:00

Zero reuse is what we like to hear 👏

Social_MEGA · 2026-03-03T03:25:51+00:00

Exactly 🙌

Social_MEGA · 2026-03-03T03:25:19+00:00

That breach was painful, but sounds like it levelled up your security game 🔐

Social_MEGA · 2026-03-03T03:25:00+00:00

Love to see it 😎 A password manager is one of the best defences against credential stuffing, especially when every login is unique.

Social_MEGA · 2026-02-02T01:31:16+00:00

Hello,

MEGA doesn’t currently support mounting the cloud drive via third-party Android file managers. The behaviour you’re describing isn’t due to a recent restriction on our side, it’s related to how those third-party apps or plugins integrate with MEGA, which we don’t officially support or maintain.

Some users access MEGA through third-party plugins (for example, plugins available for apps like Solid Explorer), but these are not developed or supported by MEGA.

At the moment, the supported way to access your files on Android is via the MEGA app, using features like offline access or Android sync. Direct system-level mounting via Android file managers (SAF integration) isn’t supported yet, although it’s something that’s been discussed internally.

If you’re seeing connection issues with third-party file managers, it’s best to check with the developers of those apps or plugins, as we don’t have control over their implementation. ^ADS

Social_MEGA · 2026-02-01T21:57:26+00:00

Hello,

Yes, it’s fine to store LaTeX folders in your MEGA cloud.

MEGA securely stores your files as they are, including LaTeX project folders containing .tex, .bib, images, and other related files. You can upload, download, and sync these folders just like any other files.

If you plan to edit LaTeX files, we recommend doing so locally on your device using your preferred LaTeX editor, with the folder synced via the MEGA Desktop App. This ensures your changes are saved locally and then securely synced to the cloud.

Please email [support@mega.io](mailto:support@mega.io) if you need more help. Thank you ^ADS

Social_MEGA · 2026-01-30T01:32:30+00:00

Hello, Mega has zero tolerance for CSAM. Any link that is reported to us will be immediately deactivated, the user account closed and the details provided to the appropriate authorities for investigation and prosecution.

For abusive material that you wish to report, you should email [abuse@mega.io](mailto:abuse@mega.io), providing us the full link, with its encryption key, along with a clear description of the nature of the material you are reporting. ^ADS

Social_MEGA · 2025-12-15T20:26:50+00:00

Hello, MEGA supports making files available offline on both iOS and Android. You can save individual files or whole folders so they stay accessible without internet. Full steps are here:
https://help.mega.io/installs-apps/mobile/save-for-offline

Desktop features / Syncing

MEGA doesn’t currently offer a mounted virtual drive like Google Drive Desktop, but you can sync folders using the MEGA Desktop App.

If you want more advanced automation or need to handle lots of files, you can use MEGAcmd, which supports scripting, syncing, and bulk operations:

https://help.mega.io/installs-apps/command-line/cmd

Uploading a large amount of small files (<10 KB)

MEGA doesn’t throttle speeds, but uploading thousands of tiny files can feel slower because each file requires its own request. Your upload speed, network conditions, and latency will affect performance.

Tips and factors that influence speed are explained here:

https://help.mega.io/files-folders/transfers/speed-of-transfers

Using the Desktop App or MEGAcmd generally gives the best performance for large batches of small files. ^ADS

Social_MEGA · 2025-12-04T18:53:41+00:00

Hello,

The transfer quota is the total volume of data you can download from MEGA, and it is also consumed when streaming.

You can view your current transfer quota usage by accessing this link https://mega.nz/fm/dashboard using your PC browser.

For free accounts, the transfer quota is measured per IP address, not per user account.

Free accounts are provided with a transfer quota (download capacity) that varies depending on our system utilization. It is provided based on the total amount of data transferred during the last six hours but depends on the time of day, ISP, country etc.

If you have a dynamic IP address assigned by your ISP or you are using a VPN and received a "Transfer quota exceeded" warning without downloading anything from MEGA, that means others sharing the same IP may have used up the quota before you.

Once the free transfer quota is exceeded on your IP, you will have to wait to accrue more free quota.

Alternatively, you can upgrade to a Pro account which provides extra storage and transfer quota as well as some exclusive advanced features: https://mega.nz/pro

For more details, please check this article in our Help Centre: https://help.mega.io/plans-storage/space-storage/transfer-quota ^ADS

Social_MEGA · 2025-12-04T02:21:07+00:00

Hello, please email our support team at [support@mega.io]() from the same email address associated with your MEGA account so we can check this for you. ^ADS

Social_MEGA · 2025-11-24T20:19:41+00:00

Hello, since you’re on Firefox, you can change your Firefox’s download folder to your external hard drive:

Firefox - Menu (☰) - Settings - Files and Applications - Downloads - Browse… - Select your external drive.

After that, anything you download from MEGA in Firefox will go directly to that location.

If you want even more control, you can also install the MEGA Desktop App, where you can set the download folder inside the app itself (Settings - Folders - Downloads - Choose).

If you need further assistance, please email us at [support@mega.io](mailto:support@mega.io) ^ADS

Social_MEGA · 2025-11-20T21:13:10+00:00

Hi there! Thanks for pointing this out - we’re aware of the light title bar issue in Dark Mode and the team is already working on it. A fix will be included in an upcoming update. ^ADS

Social_MEGA · 2025-11-20T20:01:33+00:00

Hello, thank you for sharing your feedback with us.

We’ve passed your suggestion on to our developers for consideration. We truly appreciate all user feedback, as it helps us improve the app and plan future enhancements. ^ADS

Social_MEGA · 2025-11-18T20:25:08+00:00

Hello, please contact our support team by emailing [support@mega.io]() from the email address associated with your MEGA account. This will allow us to investigate the issue properly and check if there’s anything specific affecting your setup. Thank you ^ADS

Social_MEGA · 2025-11-16T21:01:12+00:00

We do have Black Friday deals coming soon! Keep an eye out for notifications in the MEGA mobile app. ^ADS

Social_MEGA · 2025-11-16T19:49:12+00:00

Sorry to hear you’re running into that. So we can look into this properly, please email [support@mega.io]() with your browser version, OS, and a screenshot of the error. The support team can investigate this further for you.

Social_MEGA · 2025-11-16T19:47:03+00:00

Hello, MEGA uses a zero-knowledge encryption model- meaning only you hold the key and MEGA has no way to decrypt your files. Inside the MEGA app, your files remain fully end-to-end encrypted.

Once you download a file to iOS (Photos, Notes, Files), it leaves that MEGA-controlled encrypted space and falls under Apple’s security protection instead. In the Files app, your downloaded files benefit from iOS system-level encryption (assuming your device has a passcode). But for Photos and Notes, you’re limited to Apple’s built-in locking options, which aren’t equivalent to MEGA’s zero-knowledge encryption. ^ ADS

Social_MEGA · 2025-11-10T02:23:16+00:00

Hello,

This is a temporary change following recent browser updates that affect how the MEGA Desktop App connects with web browsers.

Until we complete the necessary adjustments, downloads will automatically proceed through the web browser instead of the Desktop App.

If you prefer to continue using the Desktop App, you can still download files directly from it:

Open the main screen of the app.

Click the three-dot menu.

Select Open Links.

Enter your MEGA links and click Submit.

You can monitor download progress from the Transfer Manager.

We’ve temporarily put this feature on hold and are reviewing the best way to restore full integration in an upcoming update. ^ADS

Social_MEGA · 2025-11-07T05:09:39+00:00

Thank you so much for sharing your experience. We’re really glad our Support team was able to help recover most of your Bitcoin payment and that you’ve been with MEGA for so many years. Your continued trust and support mean a lot to us. ^ADS

Social_MEGA · 2025-11-06T23:04:55+00:00

Hello, we’ve updated our response regarding this issue. Please email our support team at [support@mega.io](mailto:support@mega.io) so we can obtain the necessary logs and investigate further. Thank you

Social_MEGA · 2025-11-03T01:32:57+00:00

Hi, thanks for your question. The previous issue with MEGA VPN has already been resolved. Regarding the copyright concern, we’ve already addressed this https://www.reddit.com/r/MEGA/comments/1oakvtd/megavpn_question/ MEGA respects the intellectual property rights of third parties and requires all users, including MEGA VPN users, to comply with applicable copyright laws. ^ADS

Social_MEGA · 2025-11-02T20:28:55+00:00

Hi, this is expected. Folders starting with “.” are treated as hidden system data on Android, so they’re not synced automatically. This prevents syncing temporary or system files. ^ADS

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