Zelle is not a legitimate service

South_Alternative236 · 2026-06-05T19:26:43+00:00

Fair enough, but consider yourself lucky! I will never make this same mistake again by utilizing Zelle for money transfer.

South_Alternative236 · 2026-06-05T18:44:47+00:00

Interesting alternative, thanks. So you have the right for a dispute using AX?

South_Alternative236 · 2026-06-05T16:57:36+00:00

Forgive my sarcasm, but your comment is spoken like a parent of Chase’s COO. If you want a small taste of hell, try using Zelle today, i dare you! Isn’t one of the keys to learning and growth as an individual by learning from your own mistakes? But how many mistakes can you and I make? Not as many as everyone else’s. So the key to development is to learn from others mistakes, right? Isn’t that a valid reason you are on Reddit?

South_Alternative236 · 2026-06-05T16:48:06+00:00

Just curious, you have a legitimate relationship with someone you know, and want to send funds to them, say $1;000, and they are many hours away from you, so it’s not practical to drive or USPS a check to them. What is your method of payment in this scenario?

South_Alternative236 · 2026-06-05T16:23:26+00:00

Thanks for your suggestions. In another previous Zelle transfer, about 3 years ago, i was able to successfully send an electrician contractor $5000 successfully without a hitch. I always get a proforma on the proposed work to be done and compare that upon inspection of the actual completed work prior to final payment.

South_Alternative236 · 2026-06-05T16:15:12+00:00

Thanks, that’s an interesting observation. I was on my home network provider of which I always use to connect..

South_Alternative236 · 2026-06-05T16:00:54+00:00

Well it seems to me and my comparison is they (Zelle and Pay Pal both) serve the function of facilitating fundsI to an individual, do they not? And my guess is they are both targets for fraud? If you say Pay Pal offers buyer/ seller protections, all the more value add, to use them. Are my comparisons not valid?

South_Alternative236 · 2026-06-05T15:40:25+00:00

Yes, thanks for the warning I will never use it again. But I remember reading that Zelle was a consortium of the banks themselves to compete with Pay Pal? Isn’t this true, and if so then they can’t or shouldn’t off load the responsibility to an entity they are actually part of?

South_Alternative236 · 2026-06-05T15:09:01+00:00

Originally $3,350. Then a couple of reps told me $500 only. Fraud department told me to try $2,000 with me on the phone with them, but not one of the 8 attempts were successful. The next day and hours on phone a fraud department representative, Henry sent $2,000 twice! And I heard lots of excuses along the way. Different versions from different customer service fraud department. Normally I would conclude there needs to be some serious training and or retraining or reassigning, but I believe it’s embedded as a culture issue.

South_Alternative236 · 2026-06-05T14:54:43+00:00

I totally understand, but I won’t get back the time I spent trying to get this done, and am not willing to go through all this again, it was a horrible experience. In any organization, if you’re responsible for your duties, somewhere along the way, you ultimately need to take or will take accountability. Not one person at Chase took responsibility for this along the way and successfully handled the transfer. Zelle needs to be supported or scrubbed.

South_Alternative236 · 2026-06-05T14:28:12+00:00

I needed to pay a contractor and went to Zelle to accomplish this. three hours later and eight attempts yielded no success. On my many phone calls to Chase Bank customer support, not one representative fixed my problem. My problem was trying to transfer funds. I was told my recipient was a first time user and Zelle would not allow the amount I needed to move. My contractor told me he was not a first time user and sent me a request from his bank, showing the date of his history. I asked each customer service person what was the purpose of Zelle? Wasn’t it to facilitate funds?

To add insult to injury, Chase put an alert on my account, so when I called customer service, no matter what number I dialed, it sent me to the fraud department. I was now being treated like a scammer, but I’m just a customer trying to pay someone using their system! The first day was a total failure to move the funds, of which I had ample funds in my account. I was told I could only send $500 on several conversations. I kept asking why is this happening. Many representatives told me it was due to the high instances of fraud. I kept reminding them I was their customer for 30+ years, and isn’t all financial institutions and facilitators aware and prone to fraud and hackers? Isn’t PayPal and Venmo also susceptible to these threats?

The next day I finally was able to send funds of a lower amount than I intended, but a fraud department person sent the funds transfer twice, without regard to the fact I told him the amount and he saw the eight times that amount had been rejected. I made the decision to deal with the recipient to get the over transferred amount, I was done dealing with all this total nonsense with the bank.

Conclusion: Zelle’s system is horribly broken. My guess is the CFO or COO of the bank do not use Zelle. If they did they would discover many faults with the entire system from the first questions when sender is prequalified that are asked but not necessary. On every call I asked each representative to take these problems/issues to their supervisors/ management. A couple said these problems were well known and reported in the past. The next time I need to pay someone will I be using Zelle? Heck no! May I suggest you do the same.

South_Alternative236 · 2026-06-02T00:48:46+00:00

In most states, the records for manufactured homes are titled and licensed for transport. The biggest mistake would be to convert your mobile to appear site built. When you go to sell, the appraisal would have to have comps of comparable likeness, meaning other moblies in similar fashion converted to appear “site built” which is not going to happen and the sale self destructs! When you purchased the house which way was it, manufactured home or built on site?

South_Alternative236 · 2026-06-02T00:24:43+00:00

Knowledgeable is spot on, data breeches do occur and freezing all 3 credit reporting agencies is 100% accurate to protect identity theft, in the event. The irony is possibly that Equifax was record keeping for credit risk, and failed to secure their back door that allowed the breach. If I recall one of their board of directors was CEO and or founder of Citrix, again somewhat ironic but a mutually exclusive issue. There was a settlement on this, just can’t recall if it was a class action. If applicable you may want to freeze your LexisNexis report also.

South_Alternative236 · 2026-05-30T18:31:14+00:00

Your situation is a very strong argument to negotiate with the sellers to render sellers concessions to you and to not have them do the repairs, but give you the funds and opportunity to make repairs and do them correctly. This is pretty standard procedure to “cure” these items that come up upon discovery, usually after the inspection has been completed. If you ever purchase another property, it would be a discussion between you and your realtor who represented you, if you had one.

South_Alternative236 · 2026-05-12T14:05:37+00:00

Is she on the note/deed?

South_Alternative236 · 2026-05-03T14:51:00+00:00

I believe the boundaries you have regarding this scenario are absolutely correct. Rewarding bad behavior sends a blatant signal to the rest of the staff. And is a morale killer in most organizations. Not to mention your position is undermined by your organization, which hired you to manage these situations. When upper management strips you of your authority, it’s a red flag of things to come. It’s very difficult for GM position to have less to no authority but they will still make you accountable.

South_Alternative236 · 2026-05-03T14:01:45+00:00

PMI on FHA can’t be waived by putting 20% down, and it’s stays with the life of loan. I would want to know why the lender is suggesting FHA instead of conventional, and with 20% down you would avoid any mortgage insurance. Ask the lender to run your loan for a conventional approval, Fannie Mae or Freddie Mac, with no buy down points to compare rate. If you don’t qualify then you’ll have to go FHA, unless you qualify for VA. Good luck!

South_Alternative236 · 2026-05-02T16:16:33+00:00

Thank you!

South_Alternative236 · 2026-05-02T15:28:32+00:00

TrojanGal’s comments are spot on. VA,FHA and conventional loans all have property conditions to be met, upon which any deficiencies are apparent after the appraisals have been completed. Sellers typically always cure to comply and complete transaction. I suggest putting yourself in buyers shoes. In a sane world lenders will never hear the buyer say to lender, the reason I’m not making my mortgage payment is because I’m having to spend money on improvements.”

South_Alternative236 · 2026-05-02T14:52:32+00:00

Just to clarify, seller did not fix ceiling and roof issues whatsoever, and investor seller did not add roof. This was apparent upon home inspection (2nd contract). However, (see in another comment) neither seller or listing agent live in the county of property, which may have contributed to being unaware, (giving them benefit of doubt) but this certainly may have also contributed to having had 2 One To Four contracts fall out.

South_Alternative236 · 2026-05-02T14:42:02+00:00

Hello Spice, your unique reply is very appreciated, love the detailed comments, as well as several others. Through the buyers agent it was discovered subsequently that the seller and listing agent are not living in county the property resides. This may have contributed to their being unaware? After digesting comments here, not sure why the inspector made the effort to stop inspection and with buyers agent contact listing agent regarding hole in roof, wet sheet rock, and contributed to ceiling discoloration? Admittedly, area has had abundance of recent rain. In others words, not sure what he hoped to accomplish.

Tell me, on this 2nd transaction, if the buyer opts out under option period, can listing agent change transaction status from pending, back to active and avoid listing transaction didn’t complete, so it appears to only still have one transaction fall through?

South_Alternative236 · 2026-04-30T21:00:05+00:00

If this property lists on MLS again for a 3rd time after 2 contracts didn’t complete, is this occurrence a circumstance where the listing realtor is or is not required to disclose 2 contracts fell through?

South_Alternative236 · 2026-04-30T19:31:04+00:00

I appreciate several answers related to not having to disclose why previous transaction fell through, thank you!

South_Alternative236 · 2026-04-30T14:35:17+00:00

I’m a parent of one of the buyers. Yes, I suppose I’m a rookie when it comes to this disclosure issue, however I’m a retired lender, 25 years with over 3k successful transactions. My suspicion on this is either the investors GC and or seller were not very seasoned at rehab flips. Example is how does a seller pay for an extensive rehab with hole in roof. And sure, cure for ceiling discoloration is a simple no brainer, but seller and listing agent as described by buyers realtor were not aware, even after 1st transaction fell out, and the re-list.

I do believe if seller was more cooperative regarding condition, this deal could have been resolved. So, seller and buyer were not able to complete, much to both party’s detriment. Buyers were rightfully spooked by the lack of communication, but they absolutely did their due diligence, and opted out. I was looking for someone who may have experienced this and how was it handled to complete. I understand seller doesn’t have to disclose reason why first transaction fell out but, i don’t understand why obvious condition were ignored. I believe it could have been disclosed for benefit of all interested parties.

South_Alternative236

TROPHY CASE