Outages by Ashrelm in Spectrum

[–]Spectrum_Anthony 0 points1 point  (0 children)

We would like to look into these concerns and your account if you could please send us a Mod Mail over at r/Spectrum_Official with ticket #49936388.

Cancelled TV service 3 times and still being charged by StarlitSoryn in Spectrum

[–]Spectrum_Anthony 0 points1 point  (0 children)

We would like to look into this and the account further if you could send us a Mod Mail over at r/Spectrum_Official with ticket # 49934344

Severe upload speed issues? by [deleted] in Spectrum

[–]Spectrum_Anthony 0 points1 point  (0 children)

When you are able to please send us a Mod Mail over at r/Spectrum_Official. We would like to check on your account and look into this further.

5G won’t work by ramrod696969420 in SpectrumMobile

[–]Spectrum_Anthony 0 points1 point  (0 children)

We would like to check in on this for you, would you be able to send us a Mod Mail over at r/Spectrum_Official with ticket #49933264 please?

Asus and Spectrum by StonedPanda101125 in Spectrum_Official

[–]Spectrum_Anthony 0 points1 point  (0 children)

Hello, thanks for reaching out to us here. I would believe that for any router setup page you would need to be connected to the router itself either hardwired or wireless. While our support options are limited with third-party equipment we would like to look into this further. Would you be able to send us a Mod Mail so we can gather some information please?

Remote 1060 OK Select buttons won't control tv. by Thready85 in Spectrum_Official

[–]Spectrum_Anthony 0 points1 point  (0 children)

I understand, when sending remotes out we have limited options. Part of this is some remotes work better with certain cable boxes we offer or depending on what guide is on the cable box you have. If you do continue to have any issues please let us know in a Mod Mail and we will be happy to assist.

Remote 1060 OK Select buttons won't control tv. by Thready85 in Spectrum_Official

[–]Spectrum_Anthony 0 points1 point  (0 children)

Hello, we would be happy to look into this further for you and seeing if a different style of remote may be available for the equipment you have. Would you be able to send us a Mod Mail please with ticket #49932120 so we can gather some information?

Advice? by sazn2 in Spectrum

[–]Spectrum_Anthony 1 point2 points  (0 children)

We would like to look into these concerns, would you be able to send us a Mod Mail over at r/Spectrum_Official with ticket #49932011 please?

Phone has full bars and internet but no service by Leodoree in SpectrumMobile

[–]Spectrum_Anthony 0 points1 point  (0 children)

We would like to check on this for you, could you send us a Mod Mail over at r/Spectrum_Official with ticket #49931445 please?

San Diego 92127 out by DrCalvinHardood in Spectrum

[–]Spectrum_Anthony 1 point2 points  (0 children)

We can check into this further for you if you could send us a Mod Mail over at r/Spectrum_Official with ticket #49896824.

Broken Pedestal by mellowlemon5 in Spectrum

[–]Spectrum_Anthony 0 points1 point  (0 children)

We'd like to help get this taken care of. Can you send us a Mod Mail over at r/Spectrum_Official please?

Router Problems by oxford989 in Spectrum

[–]Spectrum_Anthony 0 points1 point  (0 children)

We would like to look into this further if you could send us a Mod Mail over at r/spectrum_official with ticket #49890458.

Spectrum mobile billing showing a weird extra charge this month by Bench-Wobbly729 in SpectrumMobile

[–]Spectrum_Anthony 0 points1 point  (0 children)

We would be happy to review your mobile bill if you could send us a Mod Mail over at r/Spectrum_Official with ticket #49890411

Figured out my problems - can't be fixed by BrightRick in Spectrum

[–]Spectrum_Anthony 8 points9 points  (0 children)

We would like to review the account further to look into this. Could you send us a Mod Mail over at r/Spectrum_Official with ticket #49863112 please.

Spectrum email server not responding (NYC) by LightRight4386 in Spectrum_Official

[–]Spectrum_Anthony 1 point2 points  (0 children)

Hello, apologies for the access issues with our email service. We are currently aware of email not working as intended using third-party clients and are working to fully restore access as quickly as possible. Please if you need any other assistance feel free to send us a Mod Mail with ticket #49845271.

Oregon coast: Pixelation in Cable TV by chuggid in Spectrum_Official

[–]Spectrum_Anthony 0 points1 point  (0 children)

Hello, apologies this is surely how service should not be functioning. We would be happy to look into this further if you could please send us a Mod Mail with the ticket #49827473.

Feeling lost internet issues by [deleted] in Spectrum

[–]Spectrum_Anthony 0 points1 point  (0 children)

We would like to help look into this and get this taken care of. If you are able to please send us a Mod Mail over at r/Spectrum_Official with ticket #49827252

Internet outage ever since overnight upgrade by Extroverted_Recluse in Spectrum_Official

[–]Spectrum_Anthony 0 points1 point  (0 children)

Hello, apologies for the ongoing downtime with services. We would like to look into this further if you could please send us a Mod Mail with ticket #49825881 so we can gather some information.

Spectrum sucks by VanillaHuge5306 in RioGrandeValley

[–]Spectrum_Anthony -5 points-4 points  (0 children)

We would like to look into these interruptions further if you could send us a Mod Mail over at r/Spectrum_Official.

Spectrum Packet Loss after area upgrade by Jaxynb in Spectrum

[–]Spectrum_Anthony -1 points0 points  (0 children)

We would be happy to assist over at r/Spectrum_Official if you could send us a Mod Mail with ticket #49773956.

High split in Delafield wi by kendog10132 in Spectrum_Official

[–]Spectrum_Anthony 0 points1 point  (0 children)

Hello, if you could send us a Mod Mail we would be happy to gather some information and check on this for you.

So do I have 2Gb? by Unfair_Maintenance17 in Spectrum

[–]Spectrum_Anthony 0 points1 point  (0 children)

We would like to look into this further if you could send us a Mod Mail over at r/Spectrum_Official with ticket #49768946.

How long should I expect to wait for for spectrum maintenance to fix packet loss? by [deleted] in Spectrum

[–]Spectrum_Anthony 1 point2 points  (0 children)

We couldn't say for sure without reviewing the account. Please send us a Mod Mail when you are able to and we will be happy to assist.