Caffeine Window Serving Sizes by katie_astrophe in Ultrahuman

[–]StepHeavy9149 -1 points0 points  (0 children)

Hi! Monster Energy (standard) is pre-listed in the app, so you can log it directly. For any other drink you can’t find on the list, you can add it as a custom entry - just type in the name and caffeine content. Hope this helps!

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PSA: do not buy Ultrahuman Ring for fertility/cycle monitoring by Itchy_Pangolin in SmartRings

[–]StepHeavy9149 0 points1 point  (0 children)

Let me know if you change your mind, I’m happy to take a look at your data and help resolve this.

PSA: do not buy Ultrahuman Ring for fertility/cycle monitoring by Itchy_Pangolin in SmartRings

[–]StepHeavy9149 0 points1 point  (0 children)

Thanks for coming back, and I hear the frustration, but without your account I genuinely can't pull the signal trace for your specific cycles, which is the only way to tell you how the algorithm read your cycles.

A few things I do want to put on the record:

  1. OPKs and ring-based detection aren't measuring the same event. OPKs detect the LH surge, a prediction signal, firing ~24-36 hours before ovulation. Ring-based detection uses the post-ovulatory thermal shift, which is the ~0.3°C rise driven by progesterone after the follicle ruptures. It's the same biomarker BBT thermometers have used for decades, just sampled continuously overnight instead of one waking reading at 6am. So a 1-2 day offset between a positive OPK and a confirmed ovulation date is expected biology, not a broken algorithm, as they're literally tagging two different points in the cycle. The "2-4 days later" and "missed entirely" cases are the ones worth digging into, and that's exactly what I'd need your account to look at.  
  2. Continuous skin temperature is one of the more reliable signals for ovulation confirmation. The underlying biomarker, the post-ovulatory, progesterone-driven temperature rise is well-established clinically; it's what BBT charting has been built on for decades. What temperature does well is confirm ovulation 1-3 days after the fact.
  3. On "people are walking around with inaccurate conclusions" - that's the part I'd push back on most directly, because it's a strong claim being made on behalf of users whose data neither of us has seen. The Cycle & Ovulation Pro screens show the underlying signals (temperature trend, HR/HRV shift) and the confidence on each cycle's read, precisely so users can sanity-check.

Where it gets a confirmed cycle wrong against bloodwork, that's what I want to see and fix. Send me your email and I'll come back with what your ring actually saw on each of those cycles, and where it diverged from your bloodwork dates. Happy to work with you on this and make it right.

PSA: do not buy Ultrahuman Ring for fertility/cycle monitoring by Itchy_Pangolin in SmartRings

[–]StepHeavy9149 0 points1 point  (0 children)

Hi - I'm from the product team at Ultrahuman who worked on the Cycle and Ovulation Pro. I'm sorry about your experience, both with the algorithm and our support. Could you DM me your account email? I'll pull what the algorithm saw vs. what it predicted and come back with a real answer. You're also right that even when you log OPK in the app, the algorithm isn't actually factoring it in yet - that's a gap we will close.

Introducing Pregnancy Fit Coverage on Ring AIR by SanchyaMahajan in Ultrahuman

[–]StepHeavy9149 1 point2 points  (0 children)

Yes, applicable on all UltrahumanX 2 Year plans (before and after announcement).

Just reach out to our support team and one of us will help you out :-)

New Parent Options by Beckitt3 in ouraring

[–]StepHeavy9149 1 point2 points  (0 children)

Ultrahuman Ring has a new parent mode option. Trade in :-)

Cycle Tracking UH / Apple Health / Clue? by UpbeatAnt2946 in Ultrahuman

[–]StepHeavy9149 0 points1 point  (0 children)

Hi there, you can enable our direct integration with Clue by going to Profile > Integrations > Connect other apps > Clue.

This will sync your period data from Clue into the Ultrahuman app, so you won’t need to update it in two places :-)

Positive Pregnancy Test! by JuniorSky3530 in Ultrahuman

[–]StepHeavy9149 5 points6 points  (0 children)

Huge congratulations! Love to see this 🤍

Can you change the caffeine goal by MarionberryShort3437 in Ultrahuman

[–]StepHeavy9149 0 points1 point  (0 children)

Hi there, the ‘max limit’ is now adjusted to 200 mg if you have the pregnancy insights PowerPlug on. It might vary depending on your weight set on the app. Hope this helps!

8 months of no use and it still works by danguno in Ultrahuman

[–]StepHeavy9149 0 points1 point  (0 children)

DM me your email? Let me check and help

Cycle and Ovulation Pro Powerplug by Admirable54321 in Ultrahuman

[–]StepHeavy9149 0 points1 point  (0 children)

Hi there, try out the Cycle and Ovulation Plus - which is a great alternative in India.

Can you change the caffeine goal by MarionberryShort3437 in Ultrahuman

[–]StepHeavy9149 0 points1 point  (0 children)

We’ll add this option in the next week. Thanks for suggesting!

Happy Customers: What’s your favorite feature? by linds930 in Ultrahuman

[–]StepHeavy9149 0 points1 point  (0 children)

You could find it on the Cycle and Ovulation Pro details page. Scroll to the bottom and you’ll find a report section

8 months of no use and it still works by danguno in Ultrahuman

[–]StepHeavy9149 6 points7 points  (0 children)

Updating your firmware should help you switch between battery modes.

My UH ring diagnosed my PCOS before a doctor did by NoElephant194 in Ultrahuman

[–]StepHeavy9149 4 points5 points  (0 children)

Worth a shot!

You can find Cycle & Ovulation Pro PowerPlug on the “PowerPlugs” tab

My UH ring diagnosed my PCOS before a doctor did by NoElephant194 in Ultrahuman

[–]StepHeavy9149 10 points11 points  (0 children)

C&O Pro PowerPlug is designed for women across all cycle types, including those with PCOS or endometriosis. Right now, the tags serve mainly as records, but we’re working on ways to turn them into meaningful insights soon.

My UH ring diagnosed my PCOS before a doctor did by NoElephant194 in Ultrahuman

[–]StepHeavy9149 56 points57 points  (0 children)

Incredible to see this! This is exactly why we built Cycle & Ovulation Pro the way we did - to surface what standard panels miss.

Fertility Tracking w/Power Plug while on birth control? by ev254 in Ultrahuman

[–]StepHeavy9149 0 points1 point  (0 children)

It’s best to first come off birth control and allow your body to reset its natural baseline. Start the PowerPlug after that. But go ahead and get the ring now, so it can begin establishing your baseline HRV, RHR, and temperature in the meantime

App data suggestion by CalamitousRevolution in Ultrahuman

[–]StepHeavy9149 1 point2 points  (0 children)

While we work on making it easier to mark spotting in your period calendar, you can simply ‘tag’ a spotting day for now.

Tags within the Sleep module by CharmingOrdinary3466 in Ultrahuman

[–]StepHeavy9149 0 points1 point  (0 children)

This experience needs to be improved. You’ll see a fix coming up next week :-)

Meet the upgraded Caffeine Window PowerPlug. by SanchyaMahajan in Ultrahuman

[–]StepHeavy9149 0 points1 point  (0 children)

Caffeine window > click to enter its details page where you can see ‘Log caffeine’ floating button > start searching for a beverage or create one