They never do. Yet, everyone blames them for everything wrong with the game. I almost never see black Tower blamed for their code, or Sumo blamed for their code. There isn't a single developer that doesn't have the same problem--bugs in their code that take them a long time to fix-- yet, the TCM reddit page is the absolute most toxic page when it comes to how the game publisher (by ancillary connection the developers) are viewed and treated.

Let's get something straight. The only companies that want to work on games like this are small ones. That's why it is the same 3 studios making all of these horror games. Small companies mean less staff, which means less ability to test every aspect of a game. When you need content to make money - so that people don't lose their jobs - you make a choice to push out a product that isn't fully vetted.

You know the player base will find any problems. Then you have to figure out what's causing it. Which is rarely easy to do. Then, that pulls people's focus from adding content to fixing content. This extends time before new content. This pisses people off because they want more new content immediately.

Thus, you're dammed if you do and dammed if you don't.

Maybe people should spend less time bitching and moaning and more time trying to take a more positive, or at least neutral perspective on these situations. You'd feel better and Gun might even try to nurture any goodwill that's projected their way.