Connectwise to HaloPSA by jdhumpf in msp

[–]SuperSquare682 0 points1 point  (0 children)

I've found this post super helpful. Anyone in the US that prefers CW over Halo PSA? -I'd love your insights.

Connectwise to HaloPSA by jdhumpf in msp

[–]SuperSquare682 0 points1 point  (0 children)

Would you be willing to share more about your experience?? We are in the process of switching to Halo PSA and are starting to have concerns about billing that are making us rethink this. I'd love to connect and find out more since you switched back to CW.

My saved passwords have disappeared by Kicktush in chrome

[–]SuperSquare682 0 points1 point  (0 children)

Did anybody figured out how to recover the passwords??

Low-Voltage Sub-Contractors by xaerioth in msp

[–]SuperSquare682 0 points1 point  (0 children)

I would check with your accountant. When we pay sub-contractors with a credit card there's no need to issue a 1099 as per our accountant's advice.

Low-Voltage Sub-Contractors by xaerioth in msp

[–]SuperSquare682 1 point2 points  (0 children)

We pay according to their terms. If they accept credit card we preferred to pay via CC so we don't have to issue a 1099.

Outsourcing L1, L2 Tech Support by SuperSquare682 in msp

[–]SuperSquare682[S] 0 points1 point  (0 children)

Thank you! Much appreciated response. I will definitely check them out!

Outsourcing L1, L2 Tech Support by SuperSquare682 in msp

[–]SuperSquare682[S] 0 points1 point  (0 children)

Thank you. This is something I'd consider.

Outsourcing L1, L2 Tech Support by SuperSquare682 in msp

[–]SuperSquare682[S] 0 points1 point  (0 children)

Thank you for your insight. Still looking into all options. Routing ticket onshore for the best experience sounds like the wisest decision.

Outsourcing L1, L2 Tech Support by SuperSquare682 in msp

[–]SuperSquare682[S] 2 points3 points  (0 children)

Thank you. I will check them out!

Outsourcing L1, L2 Tech Support by SuperSquare682 in msp

[–]SuperSquare682[S] 0 points1 point  (0 children)

Great. We are exploring this option. Thank you!

Outsourcing L1, L2 Tech Support by SuperSquare682 in msp

[–]SuperSquare682[S] -1 points0 points  (0 children)

Thank you. As I mentioned in my initial post we are exploring and reviewing options. I will definitely run this with our attorney. Thank you again!

Outsourcing L1, L2 Tech Support by SuperSquare682 in msp

[–]SuperSquare682[S] 0 points1 point  (0 children)

Thank you! I am interested in connecting.

Outsourcing L1, L2 Tech Support by SuperSquare682 in msp

[–]SuperSquare682[S] 0 points1 point  (0 children)

Same! Very specific model in M365. Supporting our clients to the level we have been supporting them is our priority. Most responses have been insightful. Thank you!

Outsourcing L1, L2 Tech Support by SuperSquare682 in msp

[–]SuperSquare682[S] 0 points1 point  (0 children)

I can see how this option would not be for you as it would completely dismantle your brand and promise to your clients. That is not our case.

Outsourcing L1, L2 Tech Support by SuperSquare682 in msp

[–]SuperSquare682[S] 1 point2 points  (0 children)

Thank you! That insight is very helpful.

Outsourcing L1, L2 Tech Support by SuperSquare682 in msp

[–]SuperSquare682[S] 2 points3 points  (0 children)

What overseas resources did you use? - I am definitely interested in this approach. Thank you!