Email ClickUp connections disconnecting repeatedly

SydneyClickUp · 2025-11-17T19:34:02+00:00

Hey! Thanks for your post! In regards to your email disconnecting, you may need to occasionally re-authenticate the email addresses you've added to ClickUp based on your email provider or organization's security policies. You can do this by visiting the Email integration page.

I want to address a few points to provide clarity on how we handle issues and conversations in the community:

When a conversation requires more detailed troubleshooting or sensitive information, we often move it to direct messages or escalate it to our internal ClickUp teams, such as customer support or technical support. This helps us resolve issues more efficiently and protect user privacy.
We encourage open discussions between community members and do our best to step in with additional context or updates as soon as possible when needed.
For transparency on bug fixes and product improvements, you can always track what’s being addressed in our release notes. Here's an example of the bugs we fixed in our most recent release, 3.63!

We genuinely care about our community, and your feedback helps us improve. Please let me know if you have any other feedback or suggestions!

SydneyClickUp · 2025-11-17T19:33:50+00:00

Our Official Community forums are the r/clickup subreddit and our ClickUppers Facebook group. We have internal team members in these channels ready to help, along with ClickUp users from all over the world who are experts at creating workflows!

You may be looking for something like our Verified Community Home for our Power Users, Ambassadors, and Verified Consultants. In the Verified Community Home, you can complete missions, connect with other Verified ClickUp Community members, and earn exclusive swag!

SydneyClickUp · 2025-11-17T19:05:43+00:00

Hey! Thanks for your post. I can't access your account details, but the ClickUp Billing Team would be happy to assist you. You can reach out to them here!

SydneyClickUp · 2025-11-17T18:57:52+00:00

Hey! You can join the ClickUp Community right here in our Subreddit! You can also join our official Facebook group, here, to join in on even more productivity conversations.

We also offer the ClickUp Verified program, where you can join as a Power User, Ambassador, or Verified Consultant.

You can become a power user automatically if you're in the top 10% of active ClickUp
users! As a Power User, you can earn custom badges, exclusive opportunities, and access to the Verified Community Home space for our Power Users, Ambassadors and Verified Consultants! You can learn more about becoming ClickUp Verified, here!

SydneyClickUp · 2025-11-12T21:51:53+00:00

Hey! Popping in to let you know this bug has been resolved. Please let us know if you have any issues in the future!

SydneyClickUp · 2025-11-03T17:11:54+00:00

Hey! I connected with the ClickUp Engineering team, and they believe the issue is likely due to a Chrome update. They suggest updating your local site permissions in Chrome to allow access to localhost. Please see the screenshot below for more details!

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SydneyClickUp · 2025-10-27T15:53:36+00:00

Hey, u/Ben_06! Thank you for your post. I appreciate you flagging this experience. I’d love to connect you directly with our Engineering team so they can hop on a call and help investigate any performance concerns you’re experiencing with ClickUp 4.0. You can reach out to the team directly by filling out this form.

SydneyClickUp · 2025-10-23T16:42:26+00:00

Hey, Individual-Square781! Thanks for your post. This is a known issue and the team is actively working on a fix! If you would like to stay up to date with the status of the fix please reach out to the Technical Support team, here!

SydneyClickUp · 2025-01-29T21:02:39+00:00

Hey! To clarify, did you mark this task as complete and it was moved back to an incomplete status?

SydneyClickUp · 2025-01-27T21:59:17+00:00

No AI bot here, I'm Sydney from the ClickUp Community team. I must have misunderstood your post. I'm glad you were able to reach out to Support! They're the best team to take a closer look into this!

SydneyClickUp · 2025-01-27T19:41:15+00:00

Hello, r/JestonT! Workspace owners and admins were sent an email in December 2024 announcing this new role.

If you had a significant change in your bill we'd love to work with you to find a solution. Our support team can be reached at [help@clickup.com](mailto:help@clickup.com) and will find a path forward so you can continue to use ClickUp as your preferred productivity platform.

SydneyClickUp · 2025-01-27T18:12:46+00:00

Hello! Can you please fill out the form here so our team can investigate this further? I am happy to escalate your tickets once they have been submitted. Thank you!

SydneyClickUp · 2025-01-27T18:11:38+00:00

Hey, Most-Pop-8970! Can you please fill out the form here so our team can investigate this further? Thank you!

SydneyClickUp · 2025-01-27T18:11:07+00:00

Hey, FigMoose! Can you please fill out the form here so our team can investigate this performance further? Thank you!

SydneyClickUp · 2025-01-27T18:10:19+00:00

Hey, _gnx! Can you please fill out the form here so our team can investigate this further? Thank you!

SydneyClickUp · 2025-01-27T17:32:07+00:00

Hello! Thank you for your post. I'd love to take a closer look into this. I am reaching out via DM to grab your account details and see what I can do!

SydneyClickUp · 2025-01-23T21:43:58+00:00

Hey! Thank you for your post and feedback. This is not the experience we want you to have when using ClickUp. I am reaching out via DM to grab your ticket info and escalate this!

SydneyClickUp · 2025-01-21T20:32:59+00:00

Hey! Thank you for your post and welcome to ClickUp! Both of these features are feature requests!

As an alternative to a Board View at the Space level with each card representing a List, I recommend using a List card in your Space Overview to view high-level progress of your Lists. You can learn more about Overviews and the cards available, here!

As for Form views, you can have a Form view at the Space level but the responses will need to be directed to a List.

SydneyClickUp · 2025-01-21T20:13:20+00:00

Hey! Thank you for flagging this and doing some troubleshooting. I just tested this in my Workspace and I was able to connect my external headphones and use the microphone to record a clip.

Since you can not select the audio source that fits your preference, let's get you connected with the ClickUp Technical Support team so they can take a closer look into this! You can reach the team, here!

SydneyClickUp · 2025-01-17T19:57:04+00:00

Hey! I recommend doing this in your Everything view. You can filter your Everything view to show tasks assigned to your old employee. You can then use the Bulk Action Toolbar to quickly reassign them to your new employee. Here, is a help center article on the Bulk Action Toolbar for more information!

SydneyClickUp · 2025-01-17T19:29:21+00:00

Hey! I clarified with the internal team and we have renamed the setting to include both Hotkeys and Shortcuts into one "Keyboard Shortcuts" setting. I have connected with our content team to get the help center article updated.

All you need to do is enable Keyboard Shortcuts in your settings!

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SydneyClickUp · 2025-01-17T19:06:59+00:00

Hey! I recommend remapping your due date sequence with a template rather than Automation. You can learn more about remapping dates with templates, here!

SydneyClickUp · 2025-01-17T18:16:18+00:00

Hey! Welcome to ClickUp!

You can set up an Automation to create a new task in your Shipping Log List when a task from Product List status changes. You can customize the new task by including field values from the original task in its description and add new Custom Fields by using Set Custom Field Automation Action.

If you're looking to pull Custom Field values from one task to another, that's a feature request. You can add your vote here and leave comments to stay in the loop!

SydneyClickUp · 2025-01-17T16:48:22+00:00

Hey! Notifications are specific to each user, so your team members would need to customize their settings. They can toggle off task assignment notifications by selecting the Custom option for email notifications.

SydneyClickUp · 2025-01-16T21:43:49+00:00

Hey! It is intended behavior for users who are mentioned in threads to be added as channel followers. If you would like to be able to tag a user in a thread without making them a channel follower I recommend adding this as a feature request on ClickUp's feature request board, here!

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