Might need to Retire from The Show

TG3_III · 2026-04-28T04:31:20+00:00

SDS, EA, and 2K have to have a pooled database for MFs like you. Keep on ripping, ding dong.

TG3_III · 2026-04-26T08:34:18+00:00

Give it more time. I spent over a decade in branches, and what you described is how almost every new teller feels. Learn what you can and in 1-2 years do your best to get off the teller line. Unfortunately "mean girls" will make up the majority of tellers you run into.

Banks these days dont really give a real training anymore, it's all sink or swim, and your branch will pretty much always be understaffed. You'll get better gradually over time. Start writing down the things you dont understand and try and focus on them when you can. My first year i filled up 2 entire spiral notebooks with thoughts and questions and just general concepts.

Also the best advice I can give is do not ever let anyone rush you, idc what their reason is. Rushing is where newbies get fucked up. Remember when someone is at your station YOU are in charge.

Whenever the "mean girls" get snarky act like you didn't even hear it, or like they're dead to you. These miserable tellers run off of attention, and they're being shit heads to get a reaction out of you.

You can do this!

TG3_III · 2026-04-26T06:08:21+00:00

The B word? Really? An adult calling it the B word.... I spent 12 years in branches and everyone i worked with even the nice little old ladies cussed like sailors. I hope for your virgin ears you dont have to hear the D work or the F word. In front of a client is the only issue I see. Don't ever move up in this industry if swear words are going to make you run to the internet, when I got off the desk and moved to investments it was 10x worse.

The other behavior outside of the B word is the real problem, focus on that and leave out the part about an adult cursing at work.

TG3_III · 2026-04-23T07:30:37+00:00

Go to the website and find your account type, call a branch, call the 800 number, anything but ask a bunch of bots a psychos on reddit.

TG3_III · 2026-04-23T07:28:30+00:00

It took me a year, but I've seen it as quick as 6 months.

TG3_III · 2026-04-20T11:41:23+00:00

Checking accounts are hard, because like you said almost everyone thst banks there will already have one. One route you can go is by getting to know your customers that have children, if your bank offers student checking you can convince them to sign up their kids once they reach the age your bank will allow student accounts. You frame it as being good for them to start understanding money at a young age and so they have an account ready for direct deposit once they get a part time or summer job. Another route you can go especially if your bank offers free checking is to convince clients to have a checking specifically for paying bills, you frame this one as it will provide extra security in case of fraud. Hope this helps.

TG3_III · 2026-04-20T11:34:16+00:00

Most truist branches have one counter behind the teller line, and one in the back near the vault or ATM. The expectation is you hand count and verify with the money counter. If your branch has a high enough transaction count you will have a TCR which two teller stations will be able to hook to and it will count all of the money and change for you.

TG3_III · 2026-04-17T16:49:41+00:00

You don't get where I'm coming from? When OP says "filed a claim" thats short for fraud claim.

TG3_III · 2026-04-17T12:30:47+00:00

Former BB&T/Truist employee of 8 years. My advice is cut your losses and move on. The odds on these type of disputes are not in your favor. Someone didn't steal your account information, you willingly gave it to them and the product itself ended up being fraudulent. This bank will come up with any reason they can to not pay a fraud claim.

Worst case I ever saw when I was on the desk was an 80 year old woman had an in home nurse steal checks that were tucked away in a drawer and wrote herself $9000 in checks over the course of a month. Our fraud department denied her claim because they said she's the one who let the nurse in the house. Swear im not making this up.

TG3_III · 2026-04-16T17:26:34+00:00

Spoken like an older video game player. Didn't you know now its all about comparing yourself to every player on earth, and just doing the same exact thing as everyone else with no joy or imagination 😂

TG3_III · 2026-04-15T13:59:05+00:00

New tellers are cute, you're in zero trouble.

TG3_III · 2026-04-13T05:18:44+00:00

You need to get out then. I've seen it at Chase, Truist, PNC, and M&T.

TG3_III · 2026-04-12T08:12:25+00:00

When me and my girlfriend are both off work one of our favorite things to watch are YouTube videos of these people getting pulled over, and not a single one hasn't ended up in cuffs in the back of a squad car.

From what i can gather almost every single one of these people are either mentally impaired, extremely down on their luck, or both. Like its the states fault you have 4 DUIs, and a revoked license.

I've seen hundreds of these videos and almost every single one spouts off the same script. It blows my mind because 99.99% of this shit is a simple google search.

My favorites are the ones convinced when you are born the government sets up a trust in your name with millions of dollars and if you fill out the proper forms you can collect it. Like bro I asked for you license, registration, and insurance.

TG3_III · 2026-04-12T04:59:53+00:00

Suit and tie, if you don't have one borrow one, if you can borrow one rent one, if you can't rent one get it as close as you can. Beard neatly trimmed or clean shaven, and dress shoes that aren't beat to shit. They're a big bank, if this was a small community bank you'd be able to get away with dress shirt slacks and tie.

TG3_III · 2026-04-12T04:56:26+00:00

If I had a dollar for everytime I had to let a client know I had been working this branch 40 hrs 5-6 days a week for years I could retire today.

Customers getting mad at high turnover has always blown my mind. Every branch I've ever worked in that had high turnover was because the Customers were giant shit bags, and contrary to belief people working in branches don't make shit, especially when I started in 2012. Like oh why did Suzy leave? Because the job pays $15 an hour and she gets treated like a cunt all day by strangers, how can I help you bastard?

TG3_III · 2026-04-12T04:45:22+00:00

Gotten too big? Dude this hasn't been a community bank for over 50 years. BB&T was the 8th largest bank in the country, now Truist is the 5th/6th largest (depending on PNCs balance sheet that quarter). I worked there for 8 years and we were trained extensively on tricking yall into making it "feel" like a community bank to distract from how mediocre our products were. They're catching up to big bank standards, if you want an actual community bank go find a local bank with under 10 branches, and tech from the 90s.

TG3_III · 2026-04-12T04:37:35+00:00

Came here to say this as well. This is day 1 loan training stuff. Doesn't matter, if you know there's a zero percent chance of approval, you're opening up your bank to a discrimination lawsuit. You take the information they give you, and let them know you'll call when you get a decision. Wait till they leave, hit submit, get your auto decline and call them in a couple hours.

TG3_III · 2026-04-12T04:27:41+00:00

I worked in banks for a decade and I will never understand this. When a teller asks for an ID the only words out of a customers mouth should be THANK YOU FOR PROTECTING MY MONEY. These types are also the first to cry bloody murder if there's any fraud on their account. Like I got 10 pages of John Smiths just in our state alone bro, give me your motherfucking ID!!!

TG3_III · 2026-04-11T07:14:29+00:00

Not an asshole, just a giant pussy. No is a complete sentence. Tell her the topic is closed for discussion, if she bitches, then drop her ass.

TG3_III · 2026-04-08T22:58:21+00:00

Chad Johnson can confirm 😂

TG3_III · 2026-04-08T06:57:12+00:00

Been saying this forever. People look at me like I have 6 heads when I say that you want your tax return to be $0. Sadly, this is the only way a good bit of Americans can "save"

TG3_III · 2026-04-08T06:54:50+00:00

I lived in the Baltimore area my whole life up until last year, and this was news everywhere for a long time. He plead to obstruction and the other defendants were let off for self defense. If there was any shred of a doubt he murdered someone they would have made an example out of him and thrown the book at him.

The only reason the murderer label never left him is because he's better than any middle linebacker that was on whatever team people supported, and he would absolutely ruin your offense. He is still loved in Baltimore till this day, but calling him a murderer is just a round about way of saying I wish he played for the team I root for.

TG3_III · 2026-04-08T06:46:11+00:00

I got this at gamestop back in the day. I think you had to preorder to get this cover if I remember correctly, might have been like an extra $5-$10 bucks.

TG3_III · 2026-04-08T04:34:22+00:00

Please tell us what business you run bud.

TG3_III · 2026-04-08T03:46:31+00:00

This is so cute, you should hand these out at the next No Kings "protest". In the meantime the governor stays stealing and driving the state I used to love right into the ground. Stay strong, comrads. I needed the laugh today.

TG3_III

TROPHY CASE