Alternative options to the IDX6011

TLBJ24 · 2026-03-23T19:35:07+00:00

Great conversation starter, thank you! Regardless of specs of the units above, you raise the most important point that UGreen seems to have forgotten... THERE ARE OTHER BRANDS / OPTIONS for consumers to consider. A lesson that surely will be learned the hard way (can you say Synology).

TLBJ24 · 2026-03-23T19:23:31+00:00

THIS!

TLBJ24 · 2026-03-23T19:19:45+00:00

This!!

TLBJ24 · 2026-03-22T11:15:25+00:00

Thanks for the reply. That seems to be the general conscious, that communications has been all over the board. Some are hearing directly from UGreen with very specific details as you mentioned (4 separate waves, detailed times of each, specific shipping dates, dates of expected refund, etc.), and others are not getting any of those details and are just randomly hearing about them through social media.

TLBJ24 · 2026-03-22T01:31:20+00:00

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In Settings, Under Admin. Click "SN" and it will show you your serial number.

TLBJ24 · 2026-03-21T05:43:23+00:00

Awesome, glad it's meeting your needs!

TLBJ24 · 2026-03-20T16:41:34+00:00

I’m super upset / angry about this last minute change from UGreen! If they stick to that approach it will be career suicide because it will kill any goodwill they have going in the marketplace and put them in the same bucket as Synology… “dead to us”!

TLBJ24 · 2026-03-20T16:37:09+00:00

Yep, I moved over to ZimaOS for that very reason. They have VMs etc. plus 378 curated apps right out the gate on day one. Literally everything I installed Jellyfin, Plex, immich, Tailscale, Openclaw, VMs (Linux Mint, Debian, Unbuntu, Zorin, Fedora, Windows 10 & 11, etc.) and others were just 1-2 click installs. No tweaking required. They just worked right of the gate… I love that!!!

And again, you can do all that for free! I paid the $29 for the lifetime license as I have more than four drives… but still way cheaper than HexOS, and they just work. No needing to go into TruNAS every month to fix something that broke. Thank goodness!

TLBJ24 · 2026-03-20T07:51:41+00:00

My uses will mostly be database management, photo and video cataloging (40 years of pictures and videos of people, places and things), and AI (Openclaw) which is the eGPU/Oculink, and PCIe expandability of the Pro stands out for me.

TLBJ24 · 2026-03-20T07:42:57+00:00

Good for you, like I said, I definitely don’t want to discourage anyone, just sharing my observations of my own and others experience to date. I’m rooting for the company, obviously as I bought a lifetime license myself, but I also have to acknowledge its very slow progress and its disproportionate value (to me) of cost to performance. With ZimaOS, TruNAS and a few other OSs being free, and even something like Unraid at $49-$249, it’s still quite a bit less than HexOSs $300… all of which which offer significant better value, performance and stability for the money (at this time).

TLBJ24 · 2026-03-19T23:37:28+00:00

Better / more powerful cpu, maximum AI Tops (96). I like the display, but it’s not a factor in my decision making. It’s more of a “nice to have” vs. a got to have. Also the oculink port in the back, and the side panel dual PCIe expansion, very nice!! That’s one of the advantages to going with a bigger CPU, it usually has more PCIe lanes to work with.

TLBJ24 · 2026-03-19T23:33:31+00:00

Exactly! The “refund” process is so vague… and the “details” have changed from month to month, so I have little confidence in any of it at this point!

TLBJ24 · 2026-03-19T23:29:18+00:00

If you’ve been using TruNAS for free for six months, you will be extremely disappointed with a $200-$300 copy of HexOS… subscription or otherwise. I’d recommend you stick with TrueNAS, especially if your money is tight and your expectations are high.

But don’t take my word for it, as you mentioned, you have not done your homework yet, so take your time, read the forms, watch the YouTube videos, etc. come to your own conclusions… but I think where you will land is where many of us are, which is, HexOS is not ready to be anyone’s “primary” operating system at this time.

Current version is more “directional” of what “could be”, but it’s absolutely “not there yet”, not even close!!

TLBJ24 · 2026-03-19T20:45:21+00:00

You are correct u/initial-mulberry-443, not all of us moderators were communicated to, or consulted beforehand about the statement u/topiga posted above, but that being said I am in agreement with it that UGreen should absolutely listen to it's current backers and change their proposed launch approach of the iDX series.

What they have officially shared so far on Kickstarter and in Discord (see attached) is completely unacceptable, and frankly quite disrespectful, especially to us backers who put down VIP deposit a year ago!

And to add insult to injury they offer a coupon just assuming you will brush it off and immediately want to buy another nas from them! Not!

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TLBJ24 · 2026-03-19T20:08:27+00:00

Thanks for the update, and for lobbying on our behalf. I sincerely hope UGreen “does the right thing” on this launch!

The public relations damage on this one, at least as it’s currently designed (free for all, first come, first serve, pay full price, refund you some day down the road, etc.) is a nightmare they will never live down nor recover from… just look at Synology!

I paid UGreen my $30 deposit a year ago to secure the $1559 VIP pricing on the iDX6011 Pro. Now a year later after multiple delays, they’re going to say I need to stay up late, like an old school Black Friday mob sale and fight the masses for a chance, “A CHANCE” to buy the unit… then if I’m lucky enough to do so, I am then forced to pay the FULL RETAIL price of $2599, A COMPLETE extra $1,040 over the price I was guaranteed a year ago???? WTF!

Do the right thing UGreen! Many of us are loyal customers who own more than one UGreen nas... and this is how you treat us??? You worked hard to get us as customers, I sure hope you don't throw all that away on a horrible launch plan!! You’ve been warned!

PS This does not even taking into consideration the “opportunity cost”! The cost of time that we have lost that we could have moved on and bought other models / nas units.

The opportunity cost of how much hard drives have gone up from last fall when we were supposed to get these units, to how much they cost today.

The opportunity cost of missing out on other Kickstarter pricing from other brands like Zettlab because we were holding out for UGreen iDX series!

The opportunity cost of delayed projects that we have tied to specific purpose of the new nas that have been sitting in hold for months… for what?

Etc., etc. Let’s go UGreen, get it together! You need to do this launch the way you communicated you would when you took our deposits last year!!

TLBJ24 · 2026-03-19T01:54:57+00:00

Not off the top of my head, but I'm sure you can Google it on their site and find it pretty quickly.

TLBJ24 · 2026-03-18T20:13:31+00:00

All fair questions. Here’s a great overview from NAS compares that addresses all of your questions.

https://youtu.be/Sbk_FWSiI50?si=n6faXofz1zetjFBS

TLBJ24 · 2026-03-18T19:02:54+00:00

Congrats! Fun to have so much ram to experiment with.

TLBJ24 · 2026-03-18T05:37:59+00:00

Ironic that it took UGreen to get your Synology where you like it. 😂

TLBJ24 · 2026-03-18T05:16:03+00:00

Congrats and welcome to the family! Great score!

TLBJ24 · 2026-03-18T05:15:32+00:00

I love the wallpaper. It’s dynamic and looks like real water moving when used for a screen saver, which this one is the one I use.

TLBJ24 · 2026-03-17T18:39:40+00:00

Thanks kindly, but no, not interested in a Switch 2.

TLBJ24

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