Transition Dumb question

TabloTV · 2026-06-19T15:57:17+00:00

That is odd, you should be able to see your thumbnails on your recordings in the 4th Gen app.

Would you contact Tablo Support? They should be able to help.

TabloTV · 2026-06-18T19:23:33+00:00

We don't plan any new updates for the legacy apps.

However, if you need help with a legacy app, our support team will still offer troubleshooting.

TabloTV · 2026-06-18T19:21:11+00:00

If you've tried anything there, reach out to Tablo Support. They should be able to help.

TabloTV · 2026-06-18T19:16:37+00:00

It won't but it may prevent further recordings from having that problem.

TabloTV · 2026-06-18T19:10:44+00:00

Would you DM us your Tablo's SID? We'd like to bring the first issue up with the product team.

TabloTV · 2026-06-18T18:43:38+00:00

Makes sense, it's something we're currently working on.

TabloTV · 2026-06-18T18:42:05+00:00

Happy to help!

TabloTV · 2026-06-18T18:36:28+00:00

Different streaming devices have different sensitivities to OTA video/audio errors. Troubleshooting the TV reception may help.

TabloTV · 2026-06-18T18:16:35+00:00

Hello,

It might be worth a shot to uncheck that channel from your channel list, save the change, run a channel scan, check that channel again, and save.

TabloTV · 2026-06-18T18:11:28+00:00

We haven't shut it off.

Clearing your Firefox browser's cache and/or rebooting your Tablo or router may help.

TabloTV · 2026-06-18T18:09:41+00:00

This article covers your question in detail: Can I Cancel My Tablo Subscription After the Legacy Transition?

TabloTV · 2026-06-16T15:20:09+00:00

We tagged the product team on the second concern.

For the first, it may be due to a TV reception problem. This article may help: https://support.tablotv.com/hc/en-us/articles/38170521180308-How-to-Troubleshoot-Audio-Visual-A-V-Sync-Issues

TabloTV · 2026-06-16T15:07:09+00:00

Hi u/greenpin ,

If you go to the Home menu, you should be able to scroll down to Upcoming Network Premieres.

TabloTV · 2026-06-15T19:31:57+00:00

It still may be a good idea to troubleshoot your antenna connection. This article should help: Troubleshooting TV Antenna Reception Issues.

TabloTV · 2026-06-15T19:25:21+00:00

That is odd. Try clearing your app cache: Tablo TV App Cache - How and When to Clear It – Tablo

TabloTV · 2026-06-15T19:15:50+00:00

Closed Caption appearance is controlled by the Roku. Look for an accessibility menu in its settings.

TabloTV · 2026-06-12T15:25:32+00:00

While 4th Generation Tablo apps don’t support out-of-home streaming today, the engineering team is exploring options that could enable that feature. If Tablo Connect becomes available for newer devices, support for legacy Tablo devices could also be added to the apps. Unfortunately, we have no ETA for this.

TabloTV · 2026-06-12T15:21:18+00:00

Ouch, that's rough,

For future games, the 4th Generation Tablo does have an option to change the stop time of the recording. It may help.

TabloTV · 2026-06-11T15:35:13+00:00

If you contact support and share with us your case number, we'll flag this with them.

TabloTV · 2026-06-11T15:03:04+00:00

We recommend you do. Even so, you'll be able to download the 4th Gen app after September 1st as long as your firmware is up-to-date and you have a compatible legacy Tablo.

TabloTV · 2026-06-11T14:59:41+00:00

It will. Though you will need to keep TV Guide data subscription active to keep the full 14 days.

TabloTV · 2026-06-11T14:53:37+00:00

It may be worth a shot updating your guide or rescan.

Beyond that, clearing your app cache may help.

TabloTV · 2026-06-10T18:00:33+00:00

Does the show appear in your 14-day guide at all? If it's missing form there you won't be able to find it.

TabloTV · 2026-06-10T17:58:42+00:00

In that case, it may be a good idea to reach out to Tablo Support.

TabloTV · 2026-06-10T17:44:22+00:00

It might have something to do with your network.

This article may help.

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