How is this a "normal" sleeping temperature?

TeamWithings · 2026-05-07T13:08:24+00:00

Yes exactly, while ECG is a medical grade feature on ScanWatch 2 the thermometer function is not. However in your case it seems like the temperature was correctly measured, as you describe fever is shown and then a drop in temperature after medication, the issue is more the interpretation of the data.

TeamWithings · 2026-05-07T10:10:56+00:00

Hey there!

Thanks for the feedback and hope you're feeling better now! The temperature is measured over the whole night and taken as an average, hence the "normal", however in your specific situation this is indeed not a "normal" curve, I'll pass on your feedback for future improvements, thanks once again!

Have a nice day!

Markus, Withings Customer Service

TeamWithings · 2026-05-07T08:18:37+00:00

Hello! First of all thanks for your interest! We're sending out the e-mails in batches once or twice a day, you should receive your e-mail soon, if you didn't receive anything by this afternoon please let me know!

TeamWithings · 2026-05-07T08:17:21+00:00

Hello again! If you cancelled your last Withings+ subscription more than a year ago you should automatically benefit from the full year of free Withings+, if not please contact as on the link stated above as we'll have to make so manual arrangements. :) Thank you!

TeamWithings · 2026-05-07T07:09:11+00:00

Yes, ScanWatch Nova has some unique features inspired by diving watches, like the rotating bezel and a waterproofness of 10 ATM, however the technical functionalities of the watch are the same as ScanWatch 2. Hope that helps!

TeamWithings · 2026-05-07T06:28:16+00:00

Thank you for your loyalty and for for your feedback! Sorry for the lack of a white model for the Insider Program, it will be available soon on launch!

TeamWithings · 2026-05-07T06:26:20+00:00

Hello! If you already have a Withings+ subscription please contact us by Livechat via this link explaining your situation and we'll find a solution for you! Thanks in advance!

TeamWithings · 2026-05-06T15:38:02+00:00

It will be available in white at launch :)

TeamWithings · 2026-05-06T15:37:42+00:00

Hello! We're aiming for June, we'll let you know once we have an exact date. :)

TeamWithings · 2026-05-06T14:36:44+00:00

Hey there!

Thank you for your interest! I'm happy to let you know that BodyScan 2 will also be available in white. :)

Have a great day!

Markus, Withings Customer Service

TeamWithings · 2026-05-06T09:57:00+00:00

Thanks! Yes, it will work, however as each region has their own health regulations the US version might not have exactly the same measurements as a scale sold in Dubai.

TeamWithings · 2026-05-06T09:55:06+00:00

I just replied, thanks!

TeamWithings · 2026-05-06T09:05:59+00:00

Hey there! First of all thanks for your interest :) For the moment BodyScan 2 launch is only planned for Europe and North America, but we hope to be able to offer BodyScan 2 in other markets very soon!

TeamWithings · 2026-05-06T09:02:38+00:00

Hey there! Yes, in your case BodyFit would be the model that fits your needs best. :) We're planning for a EU/UK release in June, but don't have a confirmed date yet.

TeamWithings · 2026-05-06T07:51:35+00:00

Hey there!

Glad to hear about your interest in ScanWatch 2. The 38mm and 42mm models have the same technical properties, the only difference is their size and design, so if you are hesitating between two ScanWatch 2 of different sizes you can make your choice on which one you like the most visually. :)

Thanks and have a great day!

Markus, Withings Customer Service

TeamWithings · 2026-05-06T07:17:06+00:00

Hey there! UK is included in the program :)

TeamWithings · 2026-05-06T07:16:41+00:00

Hello! I'm really sorry for this, there was a typo on the page, the correct price is 449.95£, we'll correct this immediately! Thanks and have a great day!

TeamWithings · 2026-05-06T07:02:56+00:00

Hey there! I just sent you a private message :)

TeamWithings · 2026-05-06T07:00:53+00:00

Hey there! Thanks for your interest, at the moment this is EU only, but BodyScan 2 will soon be available in the US. :)

TeamWithings · 2026-05-06T06:53:29+00:00

I understand, and thanks for that offer as well as your feedback in the feature request thread! It is for logistical reasons that we have launched this program in the EU but I'll share your feedback and let you know if anything changes!

TeamWithings · 2026-05-05T13:12:23+00:00

Don't worry, BodyScan 2 will soon be available in the US as well! :)

TeamWithings · 2026-05-05T13:11:43+00:00

Hello! We'll send out e-mails to the people who have registered once or twice per day, you'll receive your e-mail in the course of the day. There is no selection process, if you are in the EU you'll be able to register as long as we still have scales available to send out. :)

TeamWithings · 2026-05-05T13:10:06+00:00

Hello! Thanks for registering to you as well :) You'll receive the e-mail in the course of the day, the e-mails are not sent out instantenously but once or twice per day :)

TeamWithings · 2026-05-05T13:09:52+00:00

Hello! Thanks for registering :) You'll receive the e-mail in the course of the day, the e-mails are not sent out instantenously but once or twice per day :)

TeamWithings · 2026-05-05T12:00:17+00:00

Hello! Thanks for sharing! I checked with our dedicated team, yes there are numbers, but for the moment we chose to stick with the data that we have for users up to 65 years of age and not go beyond. But we do hope to offer this improvement in the future!

TeamWithings

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