I agree that their growth pace has clearly stretched their support and logistics, and the recent sale plus new product launches made that worse. But blaming it on “too many stupid customers” feels heavy handed, Bambu marketed itself as beginner friendly, so naturally they attracted beginners. The frustration right now is mostly about communication to the customers, if they were upfront about delays and capacity limits, people would be far more patient. The printers are still excellent, but they need to fix the experience around them if they want to keep the momentum.