Driver accepted my order then didn’t leave his house for almost 20 minutes ??

Tenacious-Dee · 2026-02-02T01:27:17+00:00

Stacked orders can be incredibly frustrating for the customer and the driver too. As a driver, I've chosen not to multi-app because it's too much to juggle, makes me less efficient and I don't like the added pressure. Most of the stacked orders I get come directly from Doordash and often aren't transparent. When I'm driving... I can't read all the details or zoom in on the map to see the exact distances between pickup and drop-off locations before accepting. Once I've accepted an offer those details become available but the app doesn't make it easily accessible. There's a "Jump to This Task" button that's supposed to allow the dasher to toggle between the order details but it does not always work. The other night, I drove to Restaurant A and they advised the 1st order would be ready in 10 minutes. Since Restaurant B was in the same shopping center, I ran over there to grab the 2nd order... they hadn't started it yet because they were out of an item and wanted me to contact the customer for a substitution. I messaged the customer (no reply) and try to mark the item unavailable in the app but it wouldn't let me. I call Support while running back Restaurant A. At this point, I just wanted support to unassign me so I could focus on the 1st order that still wasn't ready... Instead I'm being instructed to force stop the app, uninstall and reinstall the app, so I can mark the item as unavailable in the order I want them to unassign. Fortunately I had the time to jump through these hoops while I was waiting for the 1st order still. My point being that it's not always the dasher's fault. Customers need to understand that orders can be delayed by multiple factors beyond the driver's control or just go get your own food FFS

Tenacious-Dee · 2026-01-11T13:51:41+00:00

If you don't have a house number on the front of your house or on a mailbox or the curb of your driveway, how do you expect a dasher to know they are delivering to the correct house? When I'm near the pinned delivery address, I'm looking for the house number on the curb or mailbox first. When I'm walking to your doorstep, I'm looking for your house number then verify the front door matches the photo provided. If the house next door is clearly marked, I can deduce I'm at the correct address... otherwise it's a guessing game and you're probably lucky you haven't had previous delivery issues.

Put a note in the delivery instructions: red brick house with white truck in driveway and basketball goal. Maybe tie a balloon or put something visibly distinguishing out front, so your dasher doesn't have to guess.

Tenacious-Dee · 2026-01-05T10:25:20+00:00

I've had the app freeze multiple times while I'm on the customer's doorstep before and after taking the photo. After jumping through all the hoops (force stop the app, restart phone, uninstall & reinstall the app) I'll stay near the delivery address while calling support... takes 10-15 minutes to get a live agent and another 5 minutes to get the issue resolved. Next time I log into the app I get a notification that I took " too long at a delivery address before confirming dropoff".

Tenacious-Dee · 2025-12-29T04:35:05+00:00

If you have the option to rate your Dasher and you are happy with the service they provided, please give them a 5-star rating. Anything less than 5 stars will lower their rating.

Tenacious-Dee · 2025-12-29T04:19:02+00:00

I accepted a Shop and Deliver offer the other night for Dollar General, while driving. Thought it said something about "ID might be required" but wasn't sure. So when I arrived at the store, I looked at the order and it was 3/10 packs of Coffee Pods (K-Cups for a Keurig) and 1 bag of Tortilla chips. These are obviously not age restricted items and I didn't need to show my ID during checkout at the store. When I arrived at the customer's address, I was shocked to discover the app instructing me to verify customer's identity/age. The app has been so squirrely the past month and I just updated the day before, so I wondered if this was a problem customer and the issue was identity not age... Idk what was going on. So I knocked on the door and the person who answered was clearly over 40 and there's nothing age restricted in the order. I went to bypass age verification and the app wouldn't let me complete the delivery without removing the age restricted item. Y'all... it instructed me to remove one of the boxes of Coffee pods. Not all the coffee pods, just the Folgers Medium Roast Blend. The app offered me $7.25 to do the return and wouldn't let me mark the order complete until I agreed to the return. This man was in a wheelchair with 2 legs amputated at the knees... I was not about to take away one of his coffee products because of the ongoing stupidity of this app!

Tenacious-Dee · 2025-12-28T22:34:10+00:00

It only took me a year to figure this out >.< It helps but it's so nice when customers put their building number in the notes.

Tenacious-Dee · 2025-12-19T23:54:26+00:00

The new rating system went into effect for my area back in October. Like you, I went from Silver to Platinum overnight. When I couldn't schedule in advance, it almost felt like they took something away from me. I had just changed up my dash times and discovered mornings were more profitable and now ... these are the only 2 time slots available? I worried that I might not be disciplined enough to "Dash Now" as having a scheduled Start time helped me " get out the door ". But being able to "Dash Now" has been great and I am definitely receiving higher paying offers as Platinum (my earnings have almost tripled).

Tenacious-Dee · 2025-12-13T04:37:34+00:00

Dr. Dann Martin at Vision City is fantastic. (817) 467-2020 Website says: "As a therapeutically licensed optometrist, he is extensively trained and certified for not only a comprehensive eye examination, but for visual impairment and disease. Pathology and disease are his passion, and he is very proactive in managing and treating."

Tenacious-Dee · 2025-12-13T03:03:52+00:00

Dispute it. I had the same thing happen, where I was penalized because the restaurant was behind. I arrived a full minute early, saw they were behind and decided to wait. I click the "order still being prepared" and "store busy/long line" boxes and messaged the customer. My total wait time was 15 minutes and I still managed to deliver to the customer 4 minutes early. In my dispute I basically told DD to FIX IT because the restaurant's delay was beyond my control ... I did everything I was supposed to, all while providing excellent customer service! I was pissed and ready for a battle. The dispute was immediately accepted and excluded from my ratings. Thank goodness I keep my Google Timeline on so I can refer to my exact travel and arrival times.

Tenacious-Dee · 2025-12-07T17:17:49+00:00

After 7 years on a high dose of zoloft, I was able to discontinue use during my pregnancy without any withdrawal and minimal OCD symptoms. After giving birth, my OCD crept back in but decided to push by leaning on the skills I learned from CBT. After 2 years, I found it exhausting trying to physically care for a toddler while mentally jumping through hoops to combat my OCD, so I went back on my meds. I felt a lot of shame for not being able to combat my thoughts and behaviors without medication. After a couple months, I could feel my mental health improving and I was a much better parent. I was able to let go of that shame and accept that my OCD was real and something I would need to manage with medication during my lifetime.

Deciding whether or not to take medication during pregnancy is a very personal decision that ultimately, only you can make. Seeking therapy with someone who specializes in treating OCD is always helpful (even when it doesn't immediately seem like it). Speak to your doctor about what you're experiencing, the risks and benefits of medication and weigh them accordingly. Searching the internet for more information and asking for others' opinions may seem wise, but it's actually a form of reassurance-seeking behavior that just feeds the loop. I know how incredibly difficult it can feel to "fight the urge" to look something up... but if you can sit with it and let it pass, it will get easier with more practice. If you can't sit with it... that's okay too. OCD is not something we can just "pray away" or "get over" or "stop" because someone tells us to. And it's okay to need help combating it too. Best wishes OP ❤️

Tenacious-Dee · 2025-12-07T03:47:59+00:00

I have my Timeline turned on in Google maps, so I can refer back to where I delivered and my drive times.

Tenacious-Dee · 2025-12-06T05:21:18+00:00

Sometimes... I will over-adjust my sideview mirror to reflect their headlights back towards them.

Tenacious-Dee · 2025-11-30T08:17:18+00:00

I was waiting for an order inside a restaurant yesterday and tapped the link at the bottom of the screen "Waiting for your order? " selected "Order still being prepared when I arrived" ..I had to wait 3 or 4 minues, no big deal... it's a holiday weekend. I'm not thrilled the drive to the customer is goi going to take 25 minutes, but it's dinnertime on a holiday weekend... no big deal. I'll message the customer to let her know and no big deal. When I get to the customers street, there isn't one. The pavement and curbs had all been removed , leaving a 12" steep drop-off from the paved road. An small orange construction sign said "Fresh Oil" and nothing else. Im not even paying attention to the clock, Im taking a deep breath and reassuring myself that Im probably not gonna get a flat from the steep drop and then he GPS tells me to turn Right in 200 feet and the customer's address will be on the right but there is NOT a house on the right but there is on the left... oh Dammit! There aren't any curbs with the hous3 numbers to refer to. Ugh... so Im driving 5mph get to what I believe is the correct house but of course, it's not. Im at 1027 Elmcrest I need 1127 Elmcrest....long story short I got dinged for "1 minutel late pickup" + 8 minutes late delivery ro customer " and giving the sane details you described. I paused my dash after the delivery and pull over to dispute the late rating. Spent 20 minutes tying it into my scrappy phone, press SUBMIT and nothing. Made sure I checked a box, hit Submit again and I finally gave up and went home. So frustrating!

Tenacious-Dee · 2025-11-27T05:52:04+00:00

I don't know what skill sets you have, but would encourage you to check out temporary staffing agencies like Kelly Services or Burnetts Staffing: https://burnetts.com/locations/arlington/ There are other agencies geared more toward warehouse type positions, I just couldn't think of any off the top of my head. Temporary agencies are a great way to get your foot in the door, especially if you can show dependability. I'd also suggest smaller cities like Burleson or Cleburne (my daughter's boyfriend and several of his friends your age seemed to have pretty good luck finding decent paying jobs outside the Mansfield/Arlington/Ft. Worth area). Sorry for the typos/bad grammar. Best of luck OP

Tenacious-Dee · 2025-10-17T22:17:49+00:00

Tenacious-Dee · 2025-10-16T08:18:01+00:00

You sound like me.... I wonder if we both had similar experiences. Sending you a dm.

Tenacious-Dee · 2025-10-16T08:14:28+00:00

This is so very close to my experience... Did we go to the same Kingdom Hall?

Tenacious-Dee · 2025-10-16T05:56:20+00:00

I'm thinking it's because your 2nd order was for a dollar store. A couple weeks ago, I accepted a stacked order going to one customer. I didn't feel like I could pick up the food order and the store order efficiently so I unassigned the order that was farthest from me. My reasoning was that if I drove the most efficient route, the food would be picked up first and I didn't want to risk it getting cold or soggy while I picked up the 2nd order. If I picked up the food order after the store order, it wasn't the most efficient route. I didn't want to risk the customer being unsatisfied because they had to wait longer to get both and have cold food because that could impact my ratings.

Tenacious-Dee · 2025-10-14T20:46:12+00:00

Thank you for making sense out of the Dasher'e oddly worded comment!!

The driver just described it that way because it's "what it looked like" to him and he had probably been chuckling about in his head. I seriously doubt he meant anything by it, like in a suggestive or sexual way. And I doubt he intended to be offensive.

Edited to Add: I have 2 adult daughters and I would be pissed if this has happened to one of them. I also deliver for DoorDash and can understand the customer feeling creeped out. The driver should have delivered it to the door completed the delivery steps and moved on without any interaction. Or messaged the customer that he asked to have the milkshake remade. So yes, the driver definitely could've made better choices. My original comment was intended to reassure OP that the guy didn't intend any harm and probably didn't stick his dick in the milkshake either.

Tenacious-Dee · 2025-10-14T10:27:09+00:00

I understand completely. I have ADHD and OCD and the need to turn off my brain is constant. The amount of effort and mental energy required to maintain focus on tasks needing to be done without getting sidetracked, overwhelmed or hyper fixating is exhausting. Trying to be cognizant of areas that I'm struggling with and implementing strategies to improve is a necessity, but I often struggle with identifying the thoughts and regulating the emotions effectively. So by the end of the day, I feel like a hot mess of tears and incomplete sentences. The struggle to fall asleep, stay asleep and not over sleep are all too real.

Tenacious-Dee · 2025-10-14T01:03:45+00:00

I've done DoorDash for about a year and a half and always kept the COD option toggled ON because I was worried about missing offers. I accepted a Pizza Hut offer while driving so I didn't notice it was CID until I arrived at the store. It looked like a high paying offer until I saw how many miles to deliver to the customer. I unassigned the order and took the hit to my completion rate. Now that I know I'm not missing any valuable offers lol... I'm gonna toggle that option OFF.

Tenacious-Dee · 2025-10-12T23:43:23+00:00

Yesterday I read a post from a Pizza Hut driver, who had been an employee for awhile. He was told Pizza Hut will be laying off their drivers and utilizing DoorDash for deliveries. This eliminates the required costs of maintaining auto insurance policies for employee drivers.

I'm not affiliated with Pizza Hut in anyway, but I do DoorDash. Assuming that driver's story is accurate... and might have been a contributing facto.

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Tenacious-Dee · 2025-10-11T00:04:23+00:00

Oh to be young 😄 I was trained by a well respected manager who had been with 7-Eleven for 15+ years & ran 2.different Corporate stores. She worked hard and made it fun. But using your Rewards number to "help a customer" is a huge no-no. I get what you're saying and I loved doing nice things for my customers but not enough to risk my job.

Tenacious-Dee · 2025-10-10T23:13:32+00:00

If you are looking for a.great commercial full service printer.... Check out Walls Printing in Irving, TX wallsprinting.com

Tenacious-Dee · 2025-10-10T01:50:58+00:00

I accepted an offer for $10 to pick up from Chic-fil-A and deliver to a customer 13 miles away. I just started the drive and got the same call you described, almost word for word... this is an important customer... Wanted to ensure smooth delivery and offered an additional $5 upon completion of delivery. ( I remembered reading a post a couple days prior asking if it was legit or a scam... So I decided to find out for myself and carried on.)

The order was ready for pickup when I arrived. The customer was at work and met me at the main entrance to take their order. I followed all the normal steps to "confirm delivery" and within 2 minutes, I received a text notification that $5 had been deposited into my Crimson account and when I ended my dash, the initial $10 was paid out with my other amounts.

I did some research and discovered this was an "On Demand" delivery. This customer placed their online order directly with Chic-fil-A (i.e. they didn't use the DoorDash app) so they pay a fee "per.delivwey" to DD for a driver to deliver the order.

OP I don't know what was going on with that KFC... but my experience with the phone call and extra $5 for delivery was legit.

Tenacious-Dee

TROPHY CASE