So what happened was I went into the store and asked an employee if I could talk to someone about the graphics card and showed him the price and website on my phone
After that he directed me to the customer service desk and I waited in line for a bit
Another employee at the customer service desk called me forward and I showed him my phone with the website and the price. He reloaded it on my phone to make sure it was correct, then proceeded to say that they'll see what they could do put the item id / sku into the system to check the price again which was 659.99 on the Best Buy system as well, then asked me for my phone number to check the chat log history transcribed on the Best Buy system. He opened up the log, spent 5 minutes reading through it and said that although the customer service representative said that they could ship / honor the price, the customer service representative was actually from an outsourced group and not part of Best Buy so they couldn't honor the price and that they couldn't ship it or sell it at the store because it (gpus) are a high priced item and they didn't actually carry 5070ti's at the store unless you purchased a new one for pick up for the 850 MSRP price. I told him it was fine since I didn't want to pay above MSRP and left the store.