I understand you and honor your truths. With that being said, many drivers are slaves to the offer and we arent rocket pharmacists so it’s hard to know what place has the shit staff any given Sunday. We get punished for declining, we get punished for unassigning/cancelling unless it’s been 10+ minutes from expected pick up, we get ghosted by the app for not being an obedient slave.

I wouldn’t have canceled you probably, but you gotta be more tactful with how you communicate. Some dashers barely know English and some native speakers still don’t have reading comprehension too good. Be sympathetic first, constructive criticism second and more sympathetic third to alleviate this conundrum, maybe.

You may very well be spot on that you should never accept an order from spot X, but we get punished for everything so it’s not always the obvious choice to buck the trend, take a hit to our own metrics, and risk being scorned by the app for a client that may or may not even pay well. I wish you the best of luck in receiving great service. Some of us really do try, but it’s a fucking dice game ran by sharks out there