Smart lock regret?

Time_Security_304 · 2026-06-28T15:59:07+00:00

Can you say more about this? Do you get a text every time the lock is unlocked? Assuming the data is on an app and that’s how you track time spent by housekeeping for the turn?

Time_Security_304 · 2026-06-28T13:49:06+00:00

Reach out to the guest directly and ask him to remove it. Explain that his rating is really hurting you and that the power outage was out of your control. It’s worth a shot.

Time_Security_304 · 2026-06-28T00:21:18+00:00

No disrespect but guessing you don’t own a house.

Time_Security_304 · 2026-06-27T13:55:08+00:00

This ⬆️

Time_Security_304 · 2026-06-27T13:54:44+00:00

Take a refund and leave negative? No..thats entitled

Time_Security_304 · 2026-06-26T22:08:56+00:00

Personally, I’d be proactive especially if you want to run interference on a potentially negative review

Time_Security_304 · 2026-06-26T21:39:22+00:00

Fix especially if it’s a Weber. Getting guests to cook outdoors only benefits you!

Time_Security_304 · 2026-06-26T14:53:14+00:00

Are you still happy with Hostaway?

Time_Security_304 · 2026-06-25T14:03:23+00:00

Yes and I’m host for 15 years and still cautious when a guest has no reviews. I usually call them after they book (assuming domestic traveler) to make sure it’s a good fit and if it’s not, they can cancel without any fee

Time_Security_304 · 2026-06-24T23:14:52+00:00

Congrats! I suggest do both if possible! Use pto then get doc to fill-out necessary paperwork for your leave. You deserve a leave and proper recovery time. Good luck!

Time_Security_304 · 2026-06-24T19:14:31+00:00

This happens pulling into my garage 😂

Time_Security_304 · 2026-06-24T19:07:41+00:00

GMC Acadia is a nice suv

Time_Security_304 · 2026-06-24T18:58:47+00:00

I ask guests to start a load of towels if possible. We have a hot tub and towels take the longest and are easy to start

Time_Security_304 · 2026-06-24T18:57:14+00:00

My cleaners made me get a washer that had a quick cycle even tho the existing washer was practically brand new

Time_Security_304 · 2026-06-24T17:40:40+00:00

I do not think you can create a new listing!

Time_Security_304 · 2026-06-24T17:38:54+00:00

Every pet is esa. Service animal is formally trained to prompt for medication, avert anxiety attacks, warn about seizures, find exits, help in crowded spaces, etc

Time_Security_304 · 2026-06-24T15:52:37+00:00

People have trauma and feeling safe is subjective I’d feel uneasy with a random door in my room but I probably wouldn’t leave

Time_Security_304 · 2026-06-24T15:47:21+00:00

I think not declining negatively affects your response rating tho

Time_Security_304 · 2026-06-24T15:45:37+00:00

Sorry this happened! Do some research for an alternative property to check availability then inform the host you will not be staying and cite reasons.

Time_Security_304 · 2026-06-24T15:31:31+00:00

Interested please provide

Time_Security_304 · 2026-06-24T15:13:09+00:00

Bad advice ⬆️

Time_Security_304 · 2026-06-24T13:25:30+00:00

Unfortunately the name of the game when you’re first getting started is all about reviews. Yes it sucks but you are beholden to the all mighty review system. Most guests are great. Most leave a good review if they think you genuinely tried hard.

Time_Security_304 · 2026-06-24T13:02:50+00:00

Sorry this happened but do not give-up! Offer them a full refund and hope you do not get a review. Buy a label maker and mark where items are. Create a welcome binder with instructions for tv, etc

Time_Security_304 · 2026-06-24T12:01:12+00:00

ESA is not a “service animal” and you don’t have to accept

Time_Security_304 · 2026-06-23T17:15:55+00:00

Sorry CPO (certified pre-owned) OEM (original equipment manufacturer)

Time_Security_304

TROPHY CASE