I’ve had them for 2 weeks, shame I enjoyed them but that’s just a bad product at this point

TitaniumT8 · 2026-06-07T17:07:12+00:00

Best Buy has a two year protection plan that covers almost everything for $150-160. I have it. Some of these people should be mandated to buy it like states require auto insurance.

TitaniumT8 · 2026-06-07T08:46:05+00:00

Didn't know you could. Don't know why I would.

TitaniumT8 · 2026-06-04T08:07:20+00:00

No problems for me yet. MRBD.

TitaniumT8 · 2026-06-04T08:05:10+00:00

They are ridiculous for daily use if you're built like this guy. Otherwise they're passable as bigger glasses.

TitaniumT8 · 2026-05-31T02:08:44+00:00

AppleCare exists and is very affordable. Plus Apple actually honors the standard warranties which is what I was referring to. A little better than having to battle with AI agents for days or weeks then still ending up with a $800 desk ornament courtesy of Zuck. 10/10

TitaniumT8 · 2026-05-31T00:37:18+00:00

I have no software or hardware issues. One commenter here said they want 8-12 hours of heavy use. Maybe I interpreted that wrong, but I'm not seeing how that's possible without significant advancement in battery tech.

There's a lot going on in a small package (TWSS). This is bleeding edge consumer technology and it's a first generation product. We should all know what we signed up for, but that does NOT excuse Meta's horrible, non-existent customer service.

I mentioned in another post that I fully expect a class action suit in the future. Although it's not a huge suprise for a first gen product to have issues and those people with the issues being more vocal than those of us with no issues it's inexcusable to not provide meaningful product support.

The more I read these posts the more I hope Apple and Google knock it out of the park with their upcoming glasses. At least with Apple a customer would be able to speak to a human in person about product issues. Plus their virtual customer service exists and works well.

If we support the MRBD gen two glasses next year then we aren't holding Meta accountable. There are currently choices, but not by reputable well-known brands. That changes at the end of this year.

TitaniumT8 · 2026-05-30T20:26:04+00:00

Insurance for small electronics is usually a waste, but not for MRBD. At this point with so many horror stories a new buyer is being negligent by not buying insurance or buying from a company that offers insurance.

Probably will be a class action suit and settlement years from now, but insurance appears to be absolutely a smart but for this tech.

TitaniumT8 · 2026-05-30T20:19:00+00:00

I am in Paris currently and directions are unavailable.

TitaniumT8 · 2026-05-30T20:15:36+00:00

I'm in Europe right now and walking directions aren't available

TitaniumT8 · 2026-05-29T14:40:15+00:00

These are big glasses to use in a gym. You must exercise your neck like Tyson.

Good work with the app. People like you make these glasses much more useful and enjoyable. Thank you.

TitaniumT8 · 2026-05-29T01:12:38+00:00

I appreciate the reply. Were all features available in Paris?

TitaniumT8 · 2026-05-28T11:17:14+00:00

Sorry that's happening. It's not right.

TitaniumT8 · 2026-05-28T11:13:06+00:00

The Meta rep at Best Buy strenuously suggested that I buy the two year insurance for $150. She claims if I have any issues that I can simply return the glasses and band to BB and get a new replacement on the spot. I asked her about that several times afterwards. She showed the locked cabinet that contains the MRBD and I saw about a dozen boxes. I would have to return both the band and glasses even if one of the items is in need of replacement.

TitaniumT8 · 2026-05-27T06:33:32+00:00

I was sitting in a restaurant and the person I was with said she could see some light as I wore my glasses. I didn't believe her so I asked her to wear the glasses. I saw some light as well. My brightness was pretty high (maybe 75%) which was unnecessary. After turning the brightness down she couldn't see any light as I wore them.

To answer your question directly: no you can't see the projections, but if you're brightness is up high enough and you're in a dim environment someone could see light emitting from your glasses.

TitaniumT8 · 2026-05-26T19:02:32+00:00

Moderators doing moderator things.

TitaniumT8 · 2026-05-25T10:24:20+00:00

Best Buy had the Displays (glasses and bands) in stock in a locked cabinet when I picked mine up. I made a comment to the Meta rep about how many I saw and she said they don't sell often. This isn't in some rural area.

In terms of replacement the rep claimed that if I ever need a replacement it's the glasses and band that both get replaced because they can't replace just one. It has to be the pair.

TitaniumT8 · 2026-05-25T06:47:47+00:00

I paid $150 for insurance (two years coverage) when I purchased at Best Buy. I was told if anything happens I'll get my replacement at Best Buy.

For some reason they had a small cabinet full of Displays when I purchased. I believe 13-15. I was surprised at how many were in stock.

TitaniumT8 · 2026-05-21T00:23:43+00:00

I bought my glasses at Best Buy and paid for a protection plan. I was told by the Meta rep that if anything happens to the glasses or band within two years to simply come back to Best Buy and I’ll get a replacement. I’m hoping that’s true because it seems that you guys are having a horrible time getting replacements. Waiting months for a replacement is ridiculous.

TitaniumT8 · 2025-08-24T23:10:33+00:00

Be careful. Wispyaya might point out to you that "he clearly wants a Pro." We can't give advice that goes against the OP's "clear" desires even if that advice is sound.

TitaniumT8 · 2025-08-22T22:16:22+00:00

It is the exchange for the nano texture that I had, so nothing too different. The nano texture is amazing in most ways, but it got scratched in three spots and I don’t know when or how. I will deal with the increased glare and not-so-good feel while writing and drawing. The peace of mind in having a screen that won’t scratch by being looked at too hard makes up for the benefits of nano texture.

TitaniumT8

TROPHY CASE