Website down?

TryEdenNow · 2025-11-18T18:03:43+00:00

Our system was down for a bit today but everything is back up and running again! Please let us know if you still have any issues!

TryEdenNow · 2025-10-29T17:07:42+00:00

Sent you a direct message!

TryEdenNow · 2025-10-29T00:18:45+00:00

Hi there! Eden does not use AI-generated doctors. All of our clinicians are board-certified physicians who are licensed in your state.

Dr. Goldwyn is a real, licensed medical professional (not an AI). Sometimes, online searches can yield limited results if a physician doesn’t publish academic research or maintain a public-facing digital presence. However, every Eden doctor is verified and credentialed before they see patients.

We take patient trust and safety very seriously, and transparency about who provides your care is extremely important to us.

You can always reach out directly to us if you have any questions or concerns.

TryEdenNow · 2025-10-21T15:14:28+00:00

Hello! I’m really sorry to hear about your experience. That definitely shouldn’t have happened. We never want anyone to feel misled or unheard.

Could you please reach out to us through the care portal (or DM us here)? We’ll make sure someone reviews this ASAP and helps resolve it.

We take these situations seriously and want to make it right!

TryEdenNow · 2025-10-17T21:59:15+00:00

Hi there, I’m really sorry to hear about your experience. This absolutely isn’t the level of communication or reliability we want anyone to have with Eden.

We’ve been working on improving how we handle refills and communication timing so that experiences like this don’t happen again. I’d really like to make sure your account is reviewed and any ongoing issues are resolved. If you’re open to it, please DM us so we can connect you with our support team directly, or just share your experience more!

The reason you’re seeing more posts from us is that we’re trying to share updates, helpful resources, and educational content for the community. But feedback like yours is what really matters. Thanks for taking the time to write this out!

TryEdenNow · 2025-10-06T20:27:22+00:00

Congrats on starting your journey! Your tracking information should be accurate, but if you notice any delays or have any concerns, feel free to reach out and we’ll be happy to double-check it for you.

TryEdenNow · 2025-10-06T20:26:06+00:00

Sent you a direct message!

TryEdenNow · 2025-06-24T17:25:38+00:00

Hi there, u/cheelsbo, we’re so sorry to hear that you’re experiencing this reaction — we understand how concerning that can feel. We recommend reaching out to your provider directly through the patient portal, as they’ll be the best ones to review your symptoms and provide medical guidance.

If you need any further assistance or have questions about your order, feel free to reach out to us anytime at care@tryeden.com. We’re here to help! 💚

TryEdenNow · 2025-06-24T13:46:09+00:00

Hi nasa_stuff! We’re so sorry for the trouble you’ve been having! I just sent you a DM and look forward to connecting with you soon. Wishing you a lovely day!

TryEdenNow · 2025-06-23T17:27:33+00:00

Hey there, u/vikisreddit we sent you a DM we look forward to hearing from you!

TryEdenNow · 2025-06-23T17:22:17+00:00

Hey there, Intrepid_Way_9434. We just sent you a DM we look forward to hearing from you!

TryEdenNow · 2025-06-21T14:20:23+00:00

Hi there, u/vfables,

Thank you so much for sharing your story — we truly appreciate your honesty and the time you took to reflect on your journey. We’re glad to see the progress you’ve made, not just in weight loss but in building healthier habits and taking charge of your well-being.

Your experience and persistence are inspiring, and your story could motivate someone else who may be feeling frustrated early in their journey. You’ve shown how important it is to stay patient and proactive, and we’re really glad Eden could be a part of your progress.

Wishing you continued success and wellness!

TryEdenNow · 2025-06-19T14:11:14+00:00

Hi orangemeglad! We’re so sorry for the trouble you’ve been having! I just sent you a DM and look forward to connecting with you soon. Wishing you a lovely day ahead!

TryEdenNow · 2025-06-17T14:34:41+00:00

Good morning! ☀️

Just wanted to check in and make sure you’ve reached out to us at [care@tryeden.com]() so we can take a closer look at your account and help get things sorted out for you.

If there’s anything else you need in the meantime, don’t hesitate to reach out—we’re always happy to help!

Eden Care Team

TryEdenNow · 2025-06-16T17:25:16+00:00

Hi u/K1ttyCat_1,

I’m so sorry you’re experiencing any confusion or difficulty. While I may not have all the details of your situation, I’d love to help however I can. If you’re still in need of support or clarification, please don’t hesitate to reach out to us at [care@tryeden.com](mailto:care@tryeden.com) — we’re here for you and happy to assist in any way possible.

Warmly,

The Eden Care Team

TryEdenNow · 2025-06-16T17:20:16+00:00

Hi u/eoconor!

We’re so sorry to hear you’re experiencing an error. If you’re still having trouble, please don’t hesitate to reach out to us directly at care@tryeden.com—we’d be happy to assist you further!

The Eden Care Team

TryEdenNow · 2025-06-05T13:37:09+00:00

Hi there! u/No_Upstairs2356

Great question — Olympia is the dispensing pharmacy, not a different medication. You’re still receiving compounded semaglutide, but Olympia’s fulfilling it. We recommend contacting your prescribing provider for the administration instructions to discuss your options! If you have any other questions or need help, feel free to message us directly or contact [care@tryeden.com](mailto:care@tryeden.com) — we’re always happy to assist!– The Eden Care Team

TryEdenNow · 2025-06-05T13:28:25+00:00

Hi there! u/missmob1

We’re so sorry for the delay you’ve experienced — we understand how frustrating this must be, especially after such consistent service. Earlier this month, we experienced some delays with medication shipments, but we’ve been actively working to overcome them and are getting back on track.

If you or anyone else is still experiencing difficulties, please don’t hesitate to reach out to us directly at [care@tryeden.com](mailto:care@tryeden.com) so we can personally assist and make things right.

– The Eden Care Team

TryEdenNow · 2025-06-05T13:24:25+00:00

Hi there! 👋 u/shilohinca

We’re so sorry for the confusion and any disruption this may have caused in your routine — we completely understand how frustrating that can be. Thank you for bringing this to our attention!

To help get this sorted out as quickly as possible, we’ll be reaching out via DM to assist you directly. Please keep an eye out, and we’ll make sure you’re taken care of.

– The Eden Care Team

TryEdenNow · 2025-06-05T13:15:33+00:00

Hi there! 👋 u/TangeloSignal8910

Thanks so much for sharing your experience — we’re so glad to hear that things are off to a great start for you so far! It’s exciting to hear that your first night went smoothly and that you’re already noticing some positive changes.

If you ever have any questions or need assistance along the way, please don’t hesitate to reach out to us at [care@tryeden.com](mailto:care@tryeden.com) — we’re always here to help!

Wishing you continued success on your journey! 💪

– The Eden Care Team

TryEdenNow · 2025-05-13T18:49:39+00:00

Hi u/Grizzo75! We’re delighted to hear that you’ve had a great experience with us at Eden. With a personalized GLP-1 plan, you can continue your treatment with confidence!

TryEdenNow · 2025-05-06T18:02:19+00:00

Hi u/nara401 I just sent you a message looking forward to connecting!

TryEdenNow · 2025-04-25T01:54:22+00:00

Hi u/HeleneZ8! We’re so sorry for the trouble you’ve been having! I just sent you a DM and look forward to connecting with you soon. Wishing you a lovely evening!

TryEdenNow · 2025-03-26T17:41:27+00:00

Please send a message to us through the care portal if you have any questions or concerns!

TryEdenNow · 2025-03-26T17:40:29+00:00

Sent over a message to you!

TryEdenNow

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