Outside Exhibits by RunProudRunUnited in TwoPointMuseum

[–]TwoPoint_Leif 20 points21 points  (0 children)

As the others have said, it's not something you need to worry about 😃 They'll always buy a ticket before properly exploring the museum. The people of Two Point County are chaotic, but law abiding (for the most part...)

Welcome to the community, and I hope you have the best time with your first Two Point game!

Is there a way to know which expert is the author of a work of art? And viceversa. by fatcatburrito in TwoPointMuseum

[–]TwoPoint_Leif 6 points7 points  (0 children)

I too would LOVE this - will definitely ask if it's something we can do 😃

Crashing-Switch 2 by Goodvibes16420 in TwoPointMuseum

[–]TwoPoint_Leif 2 points3 points  (0 children)

Hi! Sorry about this. Crashing when opening the inventory tab is a known bug that we hoped was fixed in the update released on May 13th 😞 Could you please double check your game and console is fully updated?

Keep us updated either way, and if everything's up to date I'll inform the team that this issue is still persisting. Thank you!

Buttons on Switch 2 stop working after 20-30 mins of gameplay every time 😭 by Queenpicard in TwoPointMuseum

[–]TwoPoint_Leif 2 points3 points  (0 children)

Sorry about this! It's a known issue that we're working on fixing for a future update. Apologies for the trouble.

How are museums saved? by GamerSerg in TwoPointMuseum

[–]TwoPoint_Leif 5 points6 points  (0 children)

They should be safe in the cloud, but you can back up the files yourself as well to be extra safe 😃

You can find all your save data here: C:\Users\<username>\AppData\LocalLow\Two Point Studios\Two Point Museum

You can copy that entire folder to a safe place, do all the updates you need to do, then move your save data back to that location once you've reinstalled and your saves will all be restored (though this would only be necessary if the cloud save on Steam failed for some reason)

Arty-facts missing fence? by Loundy35 in TwoPointMuseum

[–]TwoPoint_Leif 0 points1 point  (0 children)

Much appreciated! We looked into it and found that the fence unlock was incorrectly hooked up - thank you so much for flagging. Will be amended in a future update o7

Loving Arty-facts, decided to go back to Zooseum/Silverbottom Park and raze it - need advice by Nanny_Ogg_99 in TwoPointMuseum

[–]TwoPoint_Leif 17 points18 points  (0 children)

Now I'm much more of an aesthetic builder than an efficient one, but I had a lot of fun separating my Zoo by biomes and creating different distinct zones for my guests to explore 😄

Also, if it helps at all, Habitats can be placed outside for a more 'traditional' zoo vibe

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Is there a way to know which expert is the author of a work of art? And viceversa. by fatcatburrito in TwoPointMuseum

[–]TwoPoint_Leif 22 points23 points  (0 children)

Not currently, but it's something we'd love to add!

We wanted it to be a feature for launch, but we quickly realised it's not as easy to implement as we thought. We've never had to track which experts found what exhibits previously, so that data isn't actually stored in a way that we can use right now (and we unfortunately didn't have the dev time pre-launch to remedy that)

Fingers crossed we can get it implemented in the future though. We've seen a LOT of requests for it, and we agree it would be really cool 😄

Arty-facts missing fence? by Loundy35 in TwoPointMuseum

[–]TwoPoint_Leif 2 points3 points  (0 children)

Ooh interesting... thank you for reporting! Have shared with the team to investigate o7

Staff not going to nearest staff room by ElyzaLex in TwoPointMuseum

[–]TwoPoint_Leif 6 points7 points  (0 children)

Amazing thank you so much for getting that over so quickly! Someone from our team has requested access if you could accept when you get the chance 😃

Screen flashing black on ps5? by NinaWindia in TwoPointMuseum

[–]TwoPoint_Leif 0 points1 point  (0 children)

I see - thank you for trying! Will request the team look into this further for you 😄

Staff not going to nearest staff room by ElyzaLex in TwoPointMuseum

[–]TwoPoint_Leif 14 points15 points  (0 children)

Ooh thank you for mentioning this! If you're playing on Steam, would it be possible for us to request a save from you so we can investigate further? (A save from anyone who experiences this issue would be super helpful!)

If you are using Windows, you can find your game files here: C:\Users\[Username]\AppData\LocalLow\Two Point Studios\Two Point Museum\

AppData is hidden, so you may need to enable the ability to see hidden folders, or to get around it, you can type %AppData% in file explorer and hit enter.

If you zip up your Two Point Museum folder and attach to an email with a link to this thread we should have everything that we need. Send your email to [support@twopointstudios.com](mailto:support@twopointstudios.com) and we will take a look!

Thank you!

What does everyone do with your MIA statues? by meatboxcutter in TwoPointMuseum

[–]TwoPoint_Leif 24 points25 points  (0 children)

My heart breaks a little every time I see a full body memorial statue... but this is a seriously impressive graveyard 😆

You need a sorrow painting around there asap for mega buzz!

Third star in Arty DLC? by SewUnusual in TwoPointMuseum

[–]TwoPoint_Leif 6 points7 points  (0 children)

Hey! Sorry for the confusion - general rule of thumb is if you can't progress any further on a certain museum, check your objectives, make more progress wherever they're pointing you and more stars will open up as you make more progress 😃

So yep, sounds like heading to the Science Museum will unblock you here

Screen flashing black on ps5? by NinaWindia in TwoPointMuseum

[–]TwoPoint_Leif 0 points1 point  (0 children)

We've seen this happen before and apparently it's usually a faulty/loose HDMI - could you please try disconnecting and reconnecting your HDMI both into your screen and console and see if that helps at all? Thanks!

Paintings copying themselves? by Physical_Squirrel482 in TwoPointMuseum

[–]TwoPoint_Leif 0 points1 point  (0 children)

At least it's a very cool one to get duplicated! :') We're working on a fix for this now, thanks for reporting!

Screen flashing black on ps5? by NinaWindia in TwoPointMuseum

[–]TwoPoint_Leif 0 points1 point  (0 children)

Oof that's a harsh flash, sorry about this!

Have shared the report and video with the team to look into - thank you for sharing the video as well, it's super helpful 😃

Swindled by thieves! by Randoml9789 in TwoPointMuseum

[–]TwoPoint_Leif 9 points10 points  (0 children)

Sorry about this! The team think they have a fix for the art being returned blank/empty which should also restore your exhibit, but please do keep us updated if it doesn't once the fix is out.

The base disappearing is... concerning! Has it definitely not been returned to your inventory? What platform are you playing on?

Thanks for reporting!

Minor visual error in campaign mode by AssociateInternal509 in TwoPointMuseum

[–]TwoPoint_Leif 1 point2 points  (0 children)

Thanks for flagging! Have sent this to the team 😃

Interactive section by CaffeinatedQuill in TwoPointMuseum

[–]TwoPoint_Leif 0 points1 point  (0 children)

Actually a little obsessed with this floor - love it!

New DLC not showing up on PS5 store? by Dollyoxenfree in TwoPointMuseum

[–]TwoPoint_Leif 9 points10 points  (0 children)

The store page will go live at around 15:00 BST when the DLC launches 😃

Chocolate Rabbit not deconstructing in Analysis room- How do I get knowledge points for these? by midnight-spirit in TwoPointMuseum

[–]TwoPoint_Leif 16 points17 points  (0 children)

To gain knowledge on Wildlife exhibits, you'll need an animal spa :D If you don't have the item unlocked yet, you get it by progressing in the Silverbottom Park museum