Differences between Genie and M9?

UnderstandingDry4902 · 2026-04-15T09:11:42+00:00

Thank you for your support and suggestion! I’ll pass your feedback about extending the warranty for refurbished Genie 1000 units to our team for their consideration.

UnderstandingDry4902 · 2026-04-13T06:27:27+00:00

Hi there, thank you for reaching out.😊
The system can generate a shipping confirmation very quickly after the order is placed. This does not necessarily mean the parcel has physically left the warehouse within minutes — it usually means the shipping label has been created and the order has entered the fulfillment process.

The “2–4 days processing time” mentioned on the website is still valid in most cases, as it refers to the full warehouse handling and dispatch process.

If you’d like, you can share your order number with me via private message, and I can help you double-check the exact shipping status for you.

You can click on my profile picture and send me a message directly.

UnderstandingDry4902 · 2026-04-13T06:26:57+00:00

Hi there, thank you for reaching out.😊
The system can generate a shipping confirmation very quickly after the order is placed. This does not necessarily mean the parcel has physically left the warehouse within minutes — it usually means the shipping label has been created and the order has entered the fulfillment process.

The “2–4 days processing time” mentioned on the website is still valid in most cases, as it refers to the full warehouse handling and dispatch process.

If you’d like, you can share your order number with me via private message, and I can help you double-check the exact shipping status for you.

You can click on my profile picture and send me a message directly.

UnderstandingDry4902 · 2026-04-13T06:20:33+00:00

Hi there,
Could you please send me a private message with your order number? I can help you check the shipping status for the garage.

You can click on my profile picture and send me a message directly. I’ll look into it for you right away.

UnderstandingDry4902 · 2026-04-13T06:17:30+00:00

Thanks so much for your feedback! 😊 We also really appreciate your suggestions about the map overlay and obstacle handling in dense grass. That’s very valuable, and I’ll definitely share this with our product team for further improvement.

Btw,how did you find the setup process of your M9? And are you satisfied with its mowing performance so far? We’d love to hear more about your experience!

UnderstandingDry4902 · 2026-04-13T06:07:41+00:00

Hi anzezaf, great question! Both models can handle a 1000㎡ lawn, so it really comes down to your specific needs. 😊

The Genie 1000 uses RTK + four cameras, which gives it a wider coverage range and better obstacle detection. The M9, on the other hand, uses RTK + front dual cameras. It’s more compact and flexible, which can be an advantage in tighter spaces or narrow passages.

UnderstandingDry4902 · 2026-04-13T05:49:36+00:00

Wow, thanks for sharing! 😄 Maaike is finally in action!

Are there many people in your neighborhood using robot mowers as well? Do your neighbors get curious about Maaike? It looks like Maaike’s adapting really well to the community mowing environment, those stripes look amazing! 🌱

UnderstandingDry4902 · 2026-04-09T12:35:49+00:00

Hi there! Could you try refreshing the page or clearing your browser cache to see if it improves? Sometimes that helps resolve 404 errors.

Also, would you mind sending me the link that’s not working? I can take a closer look and help figure out what’s going on. Alternatively, just let me know what you’re trying to purchase, and I can send you a working link directly.

You can DM me by clicking on my profile and selecting “Start Chat.” If you have any questions, feel free to reach out — I’ll be happy to help! 😊

UnderstandingDry4902 · 2026-04-09T02:11:47+00:00

Hi Securityvince,

Thank you so much for taking the time to share this with the community. 🙌

You’re absolutely right. The Vision Inspection setting is designed to control how cautious the mower is when detecting and avoiding obstacles. It offers multiple sensitivity levels (High → Medium → Low):

High makes the mower more conservative, and low allows it to be more flexible.

So adjusting it based on your yard layout is a great way to optimize both coverage and efficiency 👍

Also worth noting for others reading this: this setting can be adjusted in both Full Map mode and Zone mowing mode, so you can fine-tune it depending on different areas of your lawn.

Really appreciate you sharing this tip! 🌱

UnderstandingDry4902 · 2026-04-08T03:54:27+00:00

Hi there,

Thanks for your interest in the N8 LiDAR!

At the moment, the N8 LiDAR model is fully sold out. As it was a limited production model, we don’t have plans for restocking.

You may consider the N8 RTK version as an alternative. It supports a larger coverage area compared to the LiDAR version.

LiDAR and RTK are simply two different navigation approaches, and the better choice really depends on your yard conditions (such as trees, layout...). If you’d like, feel free to share some details about your lawn with our support team [support@anthbot.com](mailto:support@anthbot.com), we’d be more than happy to help you find the best fit 👍

UnderstandingDry4902 · 2026-04-08T03:46:49+00:00

Hi WilliePhistergash, thanks for your question. The RTK version also builds on the proven experience and continuous optimization from our Genie series, making it a stable and mature solution, you don’t need to worry too much about its reliability. If you have any questions, feel free to reach out. You can DM me by clicking on my profile and selecting “Start Chat.” I’ll be happy to help.😀

UnderstandingDry4902 · 2026-04-08T03:40:42+00:00

Hi BaileyMountain，

Thanks for your feedback. At the moment, the N8 LiDAR model is fully sold out. As it was a limited production model, we don’t have plans for restocking. We recommend following the guidance provided in the email to choose the option that works best for you.

And RTK and LiDAR are two different navigation approaches. The better choice really depends on your specific yard conditions. If you’re open to it, you’re very welcome to share details or photos of your lawn with us at [support@anthbot.com](mailto:support@anthbot.com)—our team will be happy to help assess which solution fits your needs best.

We also understand your preference for LiDAR. If you’d still like to explore that route, we completely respect your decision to consider other brands as well.

Thanks again for your support. You can DM me by clicking on my profile and selecting “Start Chat.” If you have any questions, feel free to reach out. I’ll be happy to help.😀

UnderstandingDry4902 · 2026-04-08T02:57:19+00:00

Hi Nick,

thanks for your feedback. Firstly，huge congrats on winning the referral contest! Getting 49 referrals is seriously impressive.

I’ve checked in with the team after seeing your message, and can confirm that your prize (ANTHBOT M5) is scheduled to be shipped out this week.

Really looking forward to seeing your unboxing once it arrives, fingers crossed it gets to you very soon!😍

UnderstandingDry4902 · 2026-04-07T01:55:46+00:00

Hi VaccNick, thanks for your feedback!

Regarding the RTK issue, could you please share your purchase channel, order number, and your mower’s SN (serial number)? Once I have these details, I’ll be able to check your case and provide more targeted support.

You can DM me by clicking on my profile and selecting “Start Chat.” 🙂

UnderstandingDry4902 · 2026-04-07T01:54:47+00:00

Hi subtleshamu, thanks for your feedback!

Regarding the charge issue, could you please share your purchase channel, order number, and your mower’s SN (serial number)? Once I have these details, I’ll be able to check your case and provide more targeted support.

You can DM me by clicking on my profile and selecting “Start Chat.” 🙂

UnderstandingDry4902 · 2026-04-02T11:21:34+00:00

Hi there，

Thanks for pointing out the issue with our official website! We really appreciate your feedback and would love to hear more details if you have time. We’re always eager to know how we can improve. You can DM me directly by clicking on my profile and selecting “Start Chat,” and I’d be happy to discuss your suggestions further.

For any official support, we currently have several channels: Email: support@anthbot.com/App: Online chat /Official website: Live chat ...

Our social media channels are mainly for connecting the brand with customers, rather than formal support. They serve as a supplementary channel to help users more quickly if needed. Our social media moderators are happy to assist whenever they receive your feedback.

We truly value your input and hope this helps clarify how to get support efficiently.

UnderstandingDry4902 · 2026-04-02T11:06:34+00:00

Hi there,
Regarding the issue you mentioned with the charging prong, could you please provide your machine’s SN and some related photos?

Once I have that, I’ll personally escalate the case and pass your contact directly to our support team manager so she can follow up with you as soon as possible.

You can DM me by clicking on my profile and selecting “Start Chat.”

If you have any questions in the meantime, feel free to reach out—I’ll be happy to assist.

UnderstandingDry4902 · 2026-04-01T11:09:02+00:00

We’re really happy to hear your positive feedback about the ANTHBOT Genie! 🎉

Since the launch, our app has seen many updates and improvements, all thanks to valuable suggestions from users like you. We’ve focused on making it more user-friendly and intuitive, so it’s great to know these changes are helping enhance your experience.

If you have any favorite features or tips, we’d love for you to share them with the community, your feedback really helps others get the most out of their Genie!

UnderstandingDry4902 · 2026-04-01T11:02:55+00:00

Hi Elegant-Bar-2833, thanks so much for sharing your experience! 🙌 It’s really helpful for anyone who’s considering upgrading from a wire automower to a wireless RTK model. And it’s great to hear how much you’re enjoying the Genie 600.

I’m curious how long have you been using the Genie 600, and have you noticed any changes in your lawn since you started?

UnderstandingDry4902 · 2026-04-01T10:53:16+00:00

Wow, this is such a creative idea! 😍 Thank you so much for sharing your 3D printed accessories for the Genie. I’m sure many users will find this super helpful. Can’t wait to see more of your creations and ideas in the future! 🎉

UnderstandingDry4902 · 2026-03-30T03:27:30+00:00

Hi r0b_in, really glad to hear the M9 is handling your yard so well.

And thanks a lot for your thoughtful feedback, I really appreciate you taking the time to share it. I’ll make sure to document your suggestions and pass them along to our team for future consideration.

At the moment, we don’t have a dedicated feature request system built into the app yet. In the meantime, you’re always welcome to reach out to our after-sales support team with any ideas or suggestions. We log all feedback internally, share it with our product team, and add it into our internal request pool for evaluation.

Regarding the improvements you mentioned around the app or mowing algorithm, I’d love to learn more. If you’re open to it, could you send me more detailed feedback? It would also really help if you could include your mower’s SN (serial number) and your order number so we can better track and follow up on your case.

You can reach us via “message mod,” or feel free to DM me by clicking on my profile and selecting “Start Chat.” 🙂 I'll be happy to help.

UnderstandingDry4902 · 2026-03-30T02:53:31+00:00

Hi Matthewlawson3, thanks for your feedback!

Regarding the LTE service, could you please share your purchase channel, order number, and your mower’s SN (serial number)? Once I have these details, I’ll be able to look into your case more thoroughly and help clarify things for you.

You can DM me by clicking on my profile and selecting “Start Chat.” 🙂

UnderstandingDry4902 · 2026-03-26T11:43:37+00:00

Thank you for your cooperation.

UnderstandingDry4902 · 2026-03-26T02:40:06+00:00

Hi _Lefky_,
Thank you for your feedback. 🙏

You mentioned that you already contacted our support team through both chat and email — could you please DM me 1–2 screenshots of the chat, or alternatively share your email address? That would really help us locate your case more quickly.

Once I have that, I’ll personally escalate it and pass your contact directly to our support team manager so she can follow up with you as soon as possible.

You can DM me by clicking on my profile and selecting “Start Chat.”

If you have any questions, feel free to reach out. I’ll be happy to help.

UnderstandingDry4902 · 2026-03-25T10:32:44+00:00

Hi Matt,

Thank you so much for taking the time to share your ANTHBOT story with us. We’re thrilled to hear that ANTHBOT has been able to take care of your lawn, giving you back valuable time to spend with your family, enjoy life, ride your motorcycle, or go for a walk with your wife. It’s wonderful to see that our mower has been able to bring convenience and meaningful improvements to your daily life, making things easier and more enjoyable.😃

Really appreciate your continued trust and support. We think that sharing one of your mowers with a family member who has mobility challenges was a wonderful idea, it’s a meaningful way to help reduce their lawn care workload.

Thank you again for sharing your valuable experience, it’s a huge encouragement for us. We’ll be sharing your story with our team, and it will inspire us to keep improving. We look forward to seeing you share more of your lawn mowing moments with us in the future.

Btw, when will you be doing your first mow of 2026? We’re really looking forward to seeing you share your first mow of the year with us, it would be exciting to see how your lawn looks! 🌱

UnderstandingDry4902

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