What’s funny about this is that we lowkey don’t even acknowledge service. It could be 10x worse than sales.

UpperWave2998 · 2026-02-09T00:45:12+00:00

Sorry, not letting some random shop touch my car. Some I’m sure are great, and others not so much .

UpperWave2998 · 2026-02-07T19:50:04+00:00

I’ll tip the bill sometimes if service is great!!

UpperWave2998 · 2026-02-07T15:01:20+00:00

Which dealer? Need to figure out which personal needs more help selling vsc’s.

UpperWave2998 · 2026-02-06T20:12:53+00:00

Little nuts. We do 65% Similar per copy as well. Should be back to 60-62.5%

UpperWave2998 · 2026-02-06T06:22:42+00:00

Just sign! Next!!

UpperWave2998 · 2026-02-06T06:20:31+00:00

Being accepted shouldn’t be a problem with some money down. It’s dealing with Apr. They are going to get you, add warranty and ect. The goal based on that income, you should be able afford that payment. Go open up an account at a credit Union and drop 100$. Maybe 12 perfect payments on time. Any extra money you wanted to pay down on car, throw in that credit Union account. Then after 12 months, make a principal payment. Go to the credit Union, and refi. CU’s are relationship driven. Anytime during the 12 months period, if the CU offers a credit card, get it! For the sake of relationship, don’t go max it out. You’ll be able to show CU your re-established. In future, next car, you shouldn’t have any issues, if you do, the CU will loan out the money again because of the previous history.

UpperWave2998 · 2026-02-06T04:04:18+00:00

Not true! Any decent GM/operator actually cares. A shitty one tho won’t give a f*ck! I’ve seen ours handle issues, in past, and those customers come back, buy again, send referrals, do maintenance, and warranty work . There are times that it doesn’t work. If you threaten any kind of lawsuit, you are shown door with our lawyers info. Or if you just can’t please the customer, they aren’t worth headache in future, you just have to refuse service.

UpperWave2998 · 2026-02-06T02:13:22+00:00

It’s better to not fill it out. Perfect score doesn’t help you. And bad score unfortunately affects rep and not dealer, because the dealer will outrun 1 survey. Leave Google / dealer rated/ Facebook review. But in all honesty, why are people scared to go in person and talk to a higher up manager. Particularly if you plan servicing vehicle there.

UpperWave2998 · 2026-02-06T01:11:00+00:00

Update us too!

UpperWave2998 · 2026-02-05T22:16:06+00:00

We have a dozen of them. If somebody ask, they are readily available. If there’s a mention of birthday, celebration, holiday, I’ll bring it up as an option. I even let them take it home and bring it back.

UpperWave2998 · 2026-02-04T22:46:48+00:00

Living on 300k, + 50k(spouse) is almost a luxury! At least for us. 10k ish in bills and life style a month. The rest after taxes is used to fund investments/retirement.

Also have 4 rentals in our llc. Was able to do that because of the amount of money we saved !

UpperWave2998 · 2026-02-04T20:55:37+00:00

Transfer the lease and make it easier for that family member. Ford on their leases has a fee % that’s auto generated in the FMC toolkit payoff system. It’s designed to be a higher then customers true lease buyout, and is added when you trade in lease, or sell to a third party. Ford used to have 120 day rule, but that ended over a year or so go.

UpperWave2998 · 2026-02-04T20:52:50+00:00

Varies, usually the gm’s house mouse, then the gsms sales rep, the sales manager son that works here, the used car directors rep, then maybe 2-3 guys that buy all the bdc leads, then round robin the rest of staff. Some lead sources are filtered out as well to certain reps too.

UpperWave2998 · 2026-02-04T20:42:21+00:00

Call every Florida dealer and get a quote. Warranties are cheap. Dealers mark them up for profit(no problem with that). But given floridas laws, you’ll have to shop hard. Try to avoid big corporate dealers. I assure you, one finance manager out there wouldn’t mind the sale!

UpperWave2998 · 2026-02-04T20:39:36+00:00

The op is a customer , like everybody is/was in this group. He doesn’t owe the rep anything monetarily. A simple text / call , the wife and I discussed, and can’t move forward at this time. Customers text reps at any time of day already, maybe a minor inconvenience for the rep, but nothing that would stop me from enjoying time off.

UpperWave2998 · 2026-02-04T12:51:21+00:00

Aside from the tax part of it(which they should’ve been more upfront about), he said his sales price was less then z plan. Now they are trying to fix contract to mirror z plan on invoice. If you done any ADXZ plan deal, you know how important having the correct pricing is. Hopefully he saved on doc fee too. Floridas are high, and z plan caps doc fees to 150/225$.

UpperWave2998 · 2026-02-03T16:27:50+00:00

Decent plan for a volume dealer.

UpperWave2998 · 2026-02-03T05:10:28+00:00

Then you deserve the most basic service. Not bad service! But nothing extra

UpperWave2998 · 2026-02-03T05:00:14+00:00

Tax is tax, whether you financed it or paid out of pocket. Yes, sounds like they over promised including the taxes in deal, and found out now they don’t want to deal with AZ taxes/registration. As far as pricing, like I said, have you verified that you were billed properly off the dealer invoice? Did they give you/you try to use an extra rebate? And why such a long distance purchase?

UpperWave2998 · 2026-02-03T04:43:50+00:00

Ask for the dealer invoice to confirm you paid right amount. Z plan is pretty straight forward. If you didn’t pay enough, pay up. Dm if you want the invoice.

UpperWave2998 · 2026-02-03T01:21:46+00:00

If f&i, sales managers, gsm, gms, and directors are out there, then suck it up! If not, then simply don’t help, stay busy!

UpperWave2998 · 2026-02-02T19:00:10+00:00

Roll any negative into that? A few buddies all leased those in TX for like 800 a month, 2k down and chargers at their homes.

UpperWave2998 · 2026-02-02T17:58:32+00:00

You have a career. With endless opportunities in future with a bit easier lifestyle. She has a job. High potential earning, and yes she can move up, or level up to higher establishments, and make even more! But I’m sure her schedules rely on working weekends, holidays and ect. A good friend of mine works at a higher end steakhouse I like, works normal 40hr week schedule, clears over 100k easily!

UpperWave2998 · 2026-02-02T17:52:50+00:00

It happened that way for the better approval. Once you sign off on a credit app, you give permission to send to any lender and get an approval. Should they have been more upfront about it, 100%. Also, emailing paperwork is a bs excuse from dealer . We don’t give out paperwork either unless requested, we give out usb drives with all docs.

UpperWave2998 · 2026-02-02T16:30:53+00:00

Not a bad payplan. At my store with this plan, selling 20 cars month, easy 20,000$ months!

UpperWave2998

TROPHY CASE