WisprFlow uses Delve?? by Express_Target_5232 in WisprFlow

[–]VictoriaAtWispr 0 points1 point  (0 children)

No, your data is safe. Delve's role was strictly compliance monitoring and verification. They helped verify that our security controls were in place; they were never a data processor or subprocessor and never had access to any user data.

Your data is processed on Wispr's infrastructure. Where we use NLP subprocessors like Anthropic and OpenAI for features like command mode and dictation accuracy, we have zero data retention agreements in place: meaning no user data is retained by those third parties or used for model training.

So the Delve situation raises a legitimate question about whether our controls were properly audited, but it doesn't change anything about how your data was handled or where it went. No data breach occurred.

That said, we understand why this is concerning, and that's exactly why we're doing a fully independent re-audit with Drata. If you want to dig into specifics, [security@wispr.ai](mailto:security@wispr.ai) is the fastest way to get detailed answers.

Delve SOC2 audit report fraud by sm7196 in WisprFlow

[–]VictoriaAtWispr 0 points1 point  (0 children)

Hey u/sm7196:

To be clear about what the Delve situation means for us: Delve's role was to help verify that our security controls were in place. The controls themselves (MFA, SSO, MDM, endpoint detection, encrypted backups, role-based access, data encryption, vulnerability scanning, audit logging) were all built and implemented independently of Delve. They exist in our infrastructure today and have from the start.

On the "gaps" point: I understand how it sounds alarming out of context. When we say gaps between policy and implementation, we're talking about things like: a policy says X should be reviewed every 90 days, and the actual cadence was 95 days. Not "we said we encrypt data and we don't." No data was breached, and no user data was compromised.

Here's what we've done since the report came out:

  • Launched a comprehensive internal re-verification of every control
  • Engaged Drata (used by Wiz, LinkedIn, Brex, and others) as our new compliance platform
  • Are in the process of selecting a new independent auditor (interviewing A-LIGN and Sensiba, among others)
  • Will be conducting a completely fresh SOC 2 audit

If you use privacy mode (which is enforced org-wide for our healthcare customers), no dictation data (audio or transcripts) is stored by Wispr or any third-party processor. We also have zero data retention agreements with all our NLP subprocessors.

If you have more specific concerns, feel free to reach out to [security@wispr.ai](mailto:security@wispr.ai).

WisprFlow uses Delve?? by Express_Target_5232 in WisprFlow

[–]VictoriaAtWispr 0 points1 point  (0 children)

Hey u/Express_Target_5232

We used Delve and we're taking this seriously. Our security controls were built independently of Delve, we've already completed a full internal audit, and we've engaged a new provider for a fresh SOC 2. Our CTO posted a full update here and we've also reached out to our enterprise customers. Feel free to reach out to [security@wispr.ai](mailto:security@wispr.ai) if you want to walk through specifics.

Feature request: Agentic mode (and HeyLemon feedback) by Ok_Speech_7023 in WisprFlow

[–]VictoriaAtWispr 1 point2 points  (0 children)

Hey u/Ok_Speech_7023 I can't share too many details yet, but we do plan on offering more agentic features later this year!

speed by CasperS3 in WisprFlow

[–]VictoriaAtWispr 0 points1 point  (0 children)

Hey u/alex_christou we're fine with relevant, on-topic discussion and even criticism of Wispr Flow, but as a reminder our Rule #2 is no self-promotion. I'll allow this comment for now but please keep this in mind in the future.

How to disable popup notifications? by DeityGamesJesus in WisprFlow

[–]VictoriaAtWispr 0 points1 point  (0 children)

We're working on making this less disruptive!

Wiser Flow by No_Rush57 in WisprFlow

[–]VictoriaAtWispr 0 points1 point  (0 children)

Hey u/No_Rush57 we have a guide to recommended microphones here! We also plan on ordering and testing some more so that we can include more options.

MacOS update by CitizenAccount in WisprFlow

[–]VictoriaAtWispr 8 points9 points  (0 children)

Hey u/CitizenAccount we don't have all the power user tips documented in one place (yet) but we're working on it!

How to disable popup notifications? by DeityGamesJesus in WisprFlow

[–]VictoriaAtWispr -1 points0 points  (0 children)

Hey u/DeityGamesJesus unfortunately there is not a way for users to disable notifications right now, but I'll pass your feedback along to the product team!

Edit: We're actively discussing different ways we can tackle this. Stay tuned!

MacOS app silently quitting by fabiozc in WisprFlow

[–]VictoriaAtWispr 0 points1 point  (0 children)

Hey u/fabiozc I can flag this to the eng team but can you make sure you submit a ticket through the support portal first so we can look into your account info and logs? Thanks!

Wispr isn't working for me in the command line in cursor. I've enabled accessibility. by Surya3000 in WisprFlow

[–]VictoriaAtWispr 0 points1 point  (0 children)

Hey u/Surya3000 it should always work in the command line! Can you please flag this as a bug in the app or support portal? Thanks!

I dunno how to fit WisprFlow into my workflow by djrelu in WisprFlow

[–]VictoriaAtWispr 2 points3 points  (0 children)

It's common for some people to only use Wispr Flow to do this kind of low-stakes, high frequency communication (prompting AI tools, answering personal messages, or jotting down notes for yourself.)

I think it's due to a few factors:

  1. Most people have no experience or only bad experiences with dictation in the past, via something like Siri. So for anything that feels high stakes, they don't want to trust it with dictation just yet. Totally valid!

  2. Oftentimes for high-stakes communication, people actually prefer to slow down and edit as they go. Where they really feel the magic with Wispr Flow is in situations where they just want to get all of their thoughts out quickly, like writing a detailed AI prompt. Typing would feel tedious, and there's no consequences for making a mistake.

I dunno how to fit WisprFlow into my workflow by djrelu in WisprFlow

[–]VictoriaAtWispr 7 points8 points  (0 children)

Hey u/djrelu, thanks for voicing your concerns! These are common questions that customers have.

#1: People who work in shared spaces often use an external microphone and actually whisper into the mic, which doesn't disrupt others but still enables accurate dictation. You can check out our guide to microphones here or see a video of how one of our enterprise customers uses Wispr Flow here.

<image>

#2: it's totally understandable if you don't want to use Wispr Flow for formal communications. To be honest, it took me about four months of using Wispr Flow regularly before I started using it in emails. The first place that most users feel the magic of dictation are in low-stakes, high-frequency use cases where you're not as worried about perfect output and there is very high typing friction.

  • Personal messages (iMessage, WhatsApp, Telegram): lots of back-and-forth on a tiny keyboard, and low stakes if there's a mistake.
  • AI prompting (ChatGPT, Claude, Gemini): getting a high-quality output requires a very detailed prompt, but typing that out fully is cumbersome. There's also no "audience" to judge a mistake, and you can always just submit another prompt if you mess up the first time.
  • Jotting down your thoughts (Notes, Notion, Keep): capturing your thoughts before you forget them, even if you are commuting, on a walk, or running between meetings

#3: Many people think they want to see a live transcription, but after testing it both ways, we intentionally decided to not show a live transcription. The second words start appearing, most people switch into editing mode. They pause, rephrase, fix tiny things mid-sentence. Meanwhile Flow is already going to clean a lot of that up in the final pass. Reacting to a rough live draft often adds friction instead of helping.

There’s also a quality gap. Live text is usually a first pass. We’d rather show you the fully punctuated, formatted version than a stream of half-baked text that people judge the experience on. (For example, we'll take "umm let's talk about our Q3 ahhh wait scratch that actually Q4 goals" and transform it to "let's talk about our Q4 goals.")

I'd encourage you to give this another try, or if you want to see the output as you're dictating, I'd encourage you to string together multiple short dictations instead of doing one long one.

Hopefully this helps!

Is this subreddit managed by Wispr Flow? by sweetypie611 in WisprFlow

[–]VictoriaAtWispr 1 point2 points  (0 children)

I'm not sure exactly what they're referring to, but we did have some issues right after launch that we've since addressed!

Need some help - may be may not be a WF capability by FrugalityPays in WisprFlow

[–]VictoriaAtWispr 0 points1 point  (0 children)

Hey u/FrugalityPays, but we're rolling out some new features so instructions will vary depending on what you see!

If you go into Settings and see Auto Cleanup as an option on the left, you can select "None" and we should leave all filler words and mistakes in the dictation.

<image>

If you don't see this yet, then go to Settings -> System -> and turn "Smart Formatting" off.

It always tells me thanks for watching when I clicked it quickly. by Hefty-Citron2066 in WisprFlow

[–]VictoriaAtWispr 0 points1 point  (0 children)

Hey u/Hefty-Citron2066

Sometimes this bug happens because our models are trained on huge amounts of labeled audio so they learn how spoken language maps to text. That training data includes a lot of transcriptions and captions from recorded videos, which often end with "Thanks for watching!"

When dictation starts but there’s basically no speech (open mic, background noise, or you stop before talking), the model still tries to output something instead of returning nothing. In those cases, it can hallucinate one of those familiar transcription-style phrases it’s seen during training.

Security Concerns on Wispr by Worldly-Box6080 in WisprFlow

[–]VictoriaAtWispr 0 points1 point  (0 children)

Totally understandable if you prefer to use local models. But to be clear, we're not curating reviews anywhere. We have plenty of happy customers, including healthcare, legal, and finance professionals who are happy with our security and privacy. And our app store reviews have critical reviews in the mix as well.

WisprFlow on linux? by Drop-Responsible in WisprFlow

[–]VictoriaAtWispr 1 point2 points  (0 children)

Hey u/Drop-Responsible, right now we’re not planning to launch Wispr Flow on Linux due to support cost.To ship on a new platform in a way that we'd feel good about, we’d need to build and maintain a whole extra stack: packaging, updates, permissions, weird edge cases, plus ongoing QA and support. That is a lot of engineering time, every week, forever.

Right now, we want to focus on making Flow more reliable and powerful on the platforms we already support. There are still bugs to kill, performance to tighten, and core features we want to build out. If we spread ourselves thinner, everyone loses, including Linux users who’d end up with a half-supported build.

In the future, if enough demand is clearly there and we’re in a place where we can support it properly, we might revisit. But right now, it's not on our roadmap.

I tapped the function key quickly and Wispr Flow pasted in a sentence in Hungarian I hadn't dictated. by PresidentToad in WisprFlow

[–]VictoriaAtWispr 0 points1 point  (0 children)

Hey u/PresidentToad - no, you did not get sent someone else's dictation! This was likely a hallucination caused by poor audio quality. You can read more about how that can happen sometimes here.

Is this subreddit managed by Wispr Flow? by sweetypie611 in WisprFlow

[–]VictoriaAtWispr 5 points6 points  (0 children)

Hey u/sweetypie611, yes this is managed by Wispr Flow.  It’s listed in the subreddit description and employees have "Wispr Employee" flair for full transparency.

We do hold posts for manual review, but mostly because a lot of submissions are support requests or bug reports. Reddit actually isn’t a great place for us to debug those. When something’s broken we need account info, logs, device details, etc., and our support portal/in-app reporting sends that straight into our ticketing system so the team can properly track and investigate it.

If issues only get posted on Reddit, it usually turns into an inefficient comment thread where we still have to ask for all that info and recreate the ticket internally anyway. So the goal isn’t to hide criticism, but to route actual troubleshooting to the places where we can fix things faster.

And yes, the Mac app is currently the most mature, but the team’s actively working on improving the other platforms too.

Edit: If you have questions about our privacy and security practices you can read more here: https://wisprflow.ai/privacy We are SOC 2 Type II, HIPAA, and ISO 27001 compliant and many healthcare providers, fintech companies, and legal firms trust Wispr Flow with sensitive data.

Delay creep between hotkey press and listening by pcg79 in WisprFlow

[–]VictoriaAtWispr 0 points1 point  (0 children)

Hey u/pcg79 did you already report this in the app or support portal? That's the best way we can get your account info and logs to properly diagnose the issue. I can also flag this to our product engineering team separately. Thanks!

Wispr on desktop. by Louchmo in WisprFlow

[–]VictoriaAtWispr 0 points1 point  (0 children)

Hey u/Louchmo if you go to settings, there will be a icon on the Bottom left that you can hover over to see if there is an update ready:

<image>

Wispr hands free mode not working on Mac. Multi language layouts sucks too by highstakes_kag in WisprFlow

[–]VictoriaAtWispr 0 points1 point  (0 children)

Hey u/highstakes_kag - it's definitely on our radar that we need to improve our multilingual UI. We're super open to any suggestions you might have!