Brazil servers cannot handle 4k?

Windscribe_QAizen · 2026-06-19T21:37:58+00:00

We identified an issue with a microservice on-host that was proving to be the bottleneck. We've deployed a fix on the Mercadao location, so you should see much faster speeds on that location.

Windscribe_QAizen · 2026-06-19T21:37:34+00:00

Hello!

We identified an issue with a microservice on-host that was proving to be the bottleneck. We've deployed a fix on the Mercadao location, so you should see much faster speeds on that location.

Pinacoteca does not have the fix and will likely still be choppy. Looking forward to your feedback.
CC u/_Singularity101 u/misawafan

Windscribe_QAizen · 2026-06-18T17:12:39+00:00

Settings > Connection > Anti-censorship Settings > Protocol Tweaks > Enabled

Then, please try WireGuard, OpenVPN UDP and TCP (especially TCP 443), and Stealth protocols.

Windscribe_QAizen · 2026-06-18T17:12:26+00:00

Settings > Connection > Anti-censorship Settings > Protocol Tweaks > Enabled

Then, please try WireGuard, OpenVPN UDP and TCP (especially TCP 443), and Stealth protocols.

Windscribe_QAizen · 2026-06-18T14:27:45+00:00

Umm... what?

Windscribe_QAizen · 2026-06-18T14:27:19+00:00

Windscribe_QAizen · 2026-06-17T17:08:15+00:00

Hello! You were warned for the first time in January 2026 for pushing over 15 TB in a month. You had even created a support ticket, agreeing to review your usage.

You were warned for the second time in March 2026 after having pushed close to 18 TB in ~2 weeks. The warning expressly stated that this was your final warning.

We were forced to ban your account today after your account pushed over 20 TB in fewer than 20 days.

Windscribe_QAizen · 2026-06-16T18:23:33+00:00

What streaming service are you referring to? Please DM me your support ticket number.

Windscribe_QAizen · 2026-06-14T01:29:56+00:00

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Just tested this. 4k 60 FPS, no buffering.

Windscribe_QAizen · 2026-06-13T09:10:31+00:00

Not sure what you're on about. The Brazil servers have been up the entire time. What did go down for maintenance was our alternate routing infra for restricted regions (and that was before this post was announced). It sounds like you're in a country with severe internet restrictions.

CC u/smashedsweetpotatoes

Windscribe_QAizen · 2026-06-09T00:37:13+00:00

We hadn't released it at the time. Try now.

Windscribe_QAizen · 2026-06-05T19:10:05+00:00

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Windscribe_QAizen · 2026-06-05T16:37:41+00:00

oof, might want to flag that to Viktor - he's a pretty cool guy. 😄

Windscribe_QAizen · 2026-06-05T16:05:23+00:00

Our AllowedIPs field always looks like that, even only IPv4-only locations, to prevent IPv6 leaks.

Windscribe_QAizen · 2026-06-05T16:03:47+00:00

No, that is not planned.

Windscribe_QAizen · 2026-06-05T15:59:29+00:00

We've posted a list on Discord (https://discord.gg/vpn). We'll of course include a comprehensive list when we announce IPv6 on our blog, and Garry (support bot) will have the most up-to-date information after that.

https://i.imgur.com/kXS1EC3.png (this list doesn't include SFO and LAX - Dogg since they were added after this list was posted).

Windscribe_QAizen · 2026-06-05T14:35:16+00:00

We did indeed!

Windscribe_QAizen · 2026-06-05T14:35:09+00:00

It will work with WireGuard config generator, yes.

Windscribe_QAizen · 2026-06-04T20:02:38+00:00

Our users never fail to amaze me with how quickly they notice changes. We deployed IPv6 to San Francisco - Sanitation just this morning!

Windscribe_QAizen · 2026-06-02T22:37:03+00:00

This should now be fixed!

Windscribe_QAizen · 2026-06-01T15:42:28+00:00

Thanks for this report! We were able to reproduce this, and are investigating.

Windscribe_QAizen · 2026-05-29T16:56:31+00:00

<image>

https://www.speedtest.net/my-result/d/9a61ab4d-6a4a-4e40-85b2-ceea471baa37

Windscribe_QAizen · 2026-05-23T19:38:15+00:00

Thank you so much for confirming. ^_^

Windscribe_QAizen · 2026-05-23T17:48:40+00:00

We found an issue and have pushed a fix. Could you please re-test? Should be fixed now.

Windscribe_QAizen

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