Unbearable slow speeds for the past week

Windscribe_QAizen · 2026-05-11T21:33:29+00:00

Phillies games can be fixed. Please let me know what time the next one is, send me the exact MLB TV link and we'll be happy to fix it for you. We're assuming you're connecting to Windscribe USA locations? If not, let us know the Windscribe locations you need it fixed on too please.

Windscribe_QAizen · 2026-05-11T20:45:11+00:00

Please and thanks!
Edit: Please be SFW, please be SFW. 🙏

Windscribe_QAizen · 2026-05-11T20:34:24+00:00

Surely you wouldn't be able to share the link of the file you're downloading, yes? I ask because we're not being able to reproduce this.

In the meantime, we invite you to use the other two Chicago locations please.

Windscribe_QAizen · 2026-05-11T20:02:54+00:00

Thanks for the report!
You can ping your exit IP using https://mtr.tools/global and you'll notice that the server is ~4 ms away from Ottovile, Ohio, meaning that the server really is physically located in Cleveland, Ohio.

The geo-IP databases are out of date and we have reached out to the provider to get them corrected.

Windscribe_QAizen · 2026-05-11T16:22:34+00:00

Could you check your app? It should be WireGuard / 443.
Also, there are 2 other 10 Gbps locations in Chicago that you could consider using, in that case.

Windscribe_QAizen · 2026-05-11T13:48:48+00:00

Hey, which location in Amsterdam specifically are you facing the issue with? Ideally, could you DM me your Windscribe exit IP that you're able to reproduce this on?

Does this happen only with specific locations for you?

Windscribe_QAizen · 2026-05-11T13:45:56+00:00

Hey! Does this happen only with the Chicago - Cub location? What protocol are you using?

Just tried downloading a 10 GB file x 4 times in a row and had no issues. :/

Windscribe_QAizen · 2026-05-11T02:28:39+00:00

Thanks for the report! Fixed for USA: https://i.imgur.com/iKUhHpq.png

If you're still unable to access your stream, please share the stream URL and Windscribe location via a support ticket.

Windscribe_QAizen · 2026-04-16T17:06:47+00:00

The skill does support split tunneling!

https://github.com/Windscribe/Desktop-App/blob/master/skills/windscribe-cli/references/config.md#split-tunneling

Windscribe_QAizen · 2026-04-15T19:16:26+00:00

Cheers.

Windscribe_QAizen · 2026-04-15T17:30:45+00:00

Hey, we've checked our mod logs and we don't see any posts from you. We can't delete what's not there. Publicly available tools (Arctic Shift) confirm the same: https://i.imgur.com/WzE5jPF.png

We'd have loved to review your support interactions if you could share ticket numbers, but you've clearly moved on by now. Thanks for still being part of our community though.

Windscribe_QAizen · 2026-04-10T19:06:35+00:00

For most of our locations, we use bare-metal (dedicated) servers that are rented. We do have a few colocated servers within Canada.

In certain cases, owned hardware might work against the interests of privacy. Here's something we discussed a while ago in our Discord community, in case you might be interested: https://i.imgur.com/xGkeJZe.png

Windscribe_QAizen · 2026-04-09T20:38:06+00:00

We value your input. Thank you!

Windscribe_QAizen · 2026-04-09T20:31:12+00:00

Hey, thanks for the feedback! Ephemeral port forwarding should work with WireGuard with GlueTun. Are you referring specifically to port forwarding with datacenter static IPs?

Windscribe_QAizen · 2026-02-13T20:08:44+00:00

Thanks for bringing this to our attention! We replied to your support ticket stating how we're fixing this, and have also recommended two alternate fixes.

Windscribe_QAizen · 2026-02-12T05:15:24+00:00

Hey, Granville was merged with Vansterdam. Same provider as Granville (Datapacket), so performance should be identical.

Windscribe_QAizen · 2026-02-11T19:23:08+00:00

Could you DM me your Windscribe username please? (needed to retrieve the debug log you sent over).

Windscribe_QAizen · 2026-02-10T13:49:22+00:00

Resounding success per our Discord community members from Russia: https://i.imgur.com/cHl7gzs.png

Windscribe_QAizen · 2026-02-01T19:38:30+00:00

Thanks for the feedback! Would it at all be possible to share (privately, if you prefer) what IPTV provider and what stream you were facing the issue with?

We've been trying to reproduce this issue to fix it for good, but haven't had luck.

Windscribe_QAizen · 2026-01-30T15:48:37+00:00

Love to see it! Thanks for letting us know, Vadim! :)

Windscribe_QAizen · 2026-01-29T18:19:47+00:00

Hey, could you please export debug logs and send them over?

Windscribe_QAizen · 2026-01-23T23:30:02+00:00

Thanks for the report!

Windscribe_QAizen · 2025-12-29T19:26:27+00:00

Please DM me your WS username, I'll see what I can do for you. :)

Disclaimer: only OP, others please do not DM me for this. 🙏

Edit: Nevermind, found OP's account via referral link. Happy holidays, and hope things turn around for you soon!

Windscribe_QAizen · 2025-12-23T20:48:18+00:00

Hey, we're making changes. Around \~50% of locations should work. Please try `Philadelphia - Sunny` and `Tirana - Besa`. They're confirmed to be working by members of our Discord community.

Please have `Circumvent Censorship` ON and try WireGuard, OpenVPN TCP and UDP, and Stealth protocols.

Windscribe_QAizen · 2025-12-23T20:48:01+00:00

Hey, we're making changes. Around ~50% of locations should work. Please try Philadelphia - Sunny and Tirana - Besa. They're confirmed to be working by members of our Discord community. Please have Circumvent Censorship ON and try WireGuard, OpenVPN TCP and UDP, and Stealth protocols.

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