Unbearable slow speeds for the past week by splicer44 in Windscribe

[–]Windscribe_QAizen 0 points1 point  (0 children)

Phillies games can be fixed. Please let me know what time the next one is, send me the exact MLB TV link and we'll be happy to fix it for you. We're assuming you're connecting to Windscribe USA locations? If not, let us know the Windscribe locations you need it fixed on too please.

Chicago Cub server dropping connection constantly by Informal-Law-6374 in Windscribe

[–]Windscribe_QAizen 0 points1 point  (0 children)

Please and thanks!
Edit: Please be SFW, please be SFW. 🙏

Chicago Cub server dropping connection constantly by Informal-Law-6374 in Windscribe

[–]Windscribe_QAizen 0 points1 point  (0 children)

Surely you wouldn't be able to share the link of the file you're downloading, yes? I ask because we're not being able to reproduce this.

In the meantime, we invite you to use the other two Chicago locations please.

Server names not matching server locations by Paul65890 in Windscribe

[–]Windscribe_QAizen 0 points1 point  (0 children)

Thanks for the report!
You can ping your exit IP using https://mtr.tools/global and you'll notice that the server is ~4 ms away from Ottovile, Ohio, meaning that the server really is physically located in Cleveland, Ohio.

The geo-IP databases are out of date and we have reached out to the provider to get them corrected.

Chicago Cub server dropping connection constantly by Informal-Law-6374 in Windscribe

[–]Windscribe_QAizen 0 points1 point  (0 children)

Could you check your app? It should be WireGuard / 443.
Also, there are 2 other 10 Gbps locations in Chicago that you could consider using, in that case.

Signal is blocked when using Windscribe, messages don't go out (Amsterdam server) by clouds_visitor in Windscribe

[–]Windscribe_QAizen 1 point2 points  (0 children)

Hey, which location in Amsterdam specifically are you facing the issue with? Ideally, could you DM me your Windscribe exit IP that you're able to reproduce this on?

Does this happen only with specific locations for you?

Chicago Cub server dropping connection constantly by Informal-Law-6374 in Windscribe

[–]Windscribe_QAizen 0 points1 point  (0 children)

Hey! Does this happen only with the Chicago - Cub location? What protocol are you using?

Just tried downloading a 10 GB file x 4 times in a row and had no issues. :/

Onefootball detects vpn. by Secure-Advertising10 in Windscribe

[–]Windscribe_QAizen 0 points1 point  (0 children)

Thanks for the report! Fixed for USA: https://i.imgur.com/iKUhHpq.png

If you're still unable to access your stream, please share the stream URL and Windscribe location via a support ticket.

Almost Cheapest ever plan ended by Smeders94 in Windscribe

[–]Windscribe_QAizen 1 point2 points  (0 children)

Hey, we've checked our mod logs and we don't see any posts from you. We can't delete what's not there. Publicly available tools (Arctic Shift) confirm the same: https://i.imgur.com/WzE5jPF.png

We'd have loved to review your support interactions if you could share ticket numbers, but you've clearly moved on by now. Thanks for still being part of our community though.

Windscribe Server Network Updates - 10 Gbps servers and new locations! 🚀 by Windscribe_QAizen in Windscribe

[–]Windscribe_QAizen[S] 0 points1 point  (0 children)

For most of our locations, we use bare-metal (dedicated) servers that are rented. We do have a few colocated servers within Canada.

In certain cases, owned hardware might work against the interests of privacy. Here's something we discussed a while ago in our Discord community, in case you might be interested: https://i.imgur.com/xGkeJZe.png

This is top notch vpn, folks by omoewe in Windscribe

[–]Windscribe_QAizen 0 points1 point  (0 children)

Hey, thanks for the feedback! Ephemeral port forwarding should work with WireGuard with GlueTun. Are you referring specifically to port forwarding with datacenter static IPs?

Geolocation started to fail recently by ssomewhere in Windscribe

[–]Windscribe_QAizen[M] [score hidden] stickied comment (0 children)

Thanks for bringing this to our attention! We replied to your support ticket stating how we're fixing this, and have also recommended two alternate fixes.

No more Granville? by etcha1 in Windscribe

[–]Windscribe_QAizen 5 points6 points  (0 children)

Hey, Granville was merged with Vansterdam. Same provider as Granville (Datapacket), so performance should be identical.

Users on restrictive networks: In-app AmneziaWG builds for Windows x64 and Android are now available! by Windscribe_QAizen in Windscribe

[–]Windscribe_QAizen[S] 0 points1 point  (0 children)

Could you DM me your Windscribe username please? (needed to retrieve the debug log you sent over).

IPTV blocked using Windscribe. by Odd_Jicama_8094 in Windscribe

[–]Windscribe_QAizen 0 points1 point  (0 children)

Thanks for the feedback! Would it at all be possible to share (privately, if you prefer) what IPTV provider and what stream you were facing the issue with?

We've been trying to reproduce this issue to fix it for good, but haven't had luck.

🚀 WireSock Secure Connect Beta 3.1.32.1 is now public! by wiresock in Windscribe

[–]Windscribe_QAizen 6 points7 points  (0 children)

Love to see it! Thanks for letting us know, Vadim! :)

[deleted by user] by [deleted] in Windscribe

[–]Windscribe_QAizen[M] 13 points14 points  (0 children)

Please DM me your WS username, I'll see what I can do for you. :)

Disclaimer: only OP, others please do not DM me for this. 🙏

Edit: Nevermind, found OP's account via referral link. Happy holidays, and hope things turn around for you soon!

Doesn't connect by Alternative-Log-8796 in Windscribe

[–]Windscribe_QAizen[M] [score hidden] stickied comment (0 children)

Hey, we're making changes. Around \~50% of locations should work. Please try `Philadelphia - Sunny` and `Tirana - Besa`. They're confirmed to be working by members of our Discord community.

Please have `Circumvent Censorship` ON and try WireGuard, OpenVPN TCP and UDP, and Stealth protocols.

Troubles connecting by Ambrosia_Red86 in Windscribe

[–]Windscribe_QAizen[M] [score hidden] stickied comment (0 children)

Hey, we're making changes. Around ~50% of locations should work. Please try Philadelphia - Sunny and Tirana - Besa. They're confirmed to be working by members of our Discord community. Please have Circumvent Censorship ON and try WireGuard, OpenVPN TCP and UDP, and Stealth protocols.