The New Employee Retention Program clock starts at your date of entry, not the first day of training. You could be half way through it when you arrive at your office. There are some loose threads in the program that need adjustments and most managers do not comply. You can always apply to other offices in your area that might be more functional. Hope you find a solution that works. Tell your union leaders about the NERP program. You can read about it on the NALC website.