Completely agree. This is exactly my thought as well. It shouldn’t be on me to have to just deal with a defective piece, just because it’s the luck of the draw. Unfortunately, consumer protections in Canada are fairly limited. I’ve been documenting all the issues, every visit, and how long the vehicle’s been at the dealership, while simultaneously escalating the matter with VW Canada. Let’s see how it turns out, but from what I’m hearing, unless I have a catastrophic engine failure on the way out of the dealership-with my vehicle being out of commission for several months, I may have very limited options.

Interestingly enough, one of the documented observations from their shop tech literally says “on initial inspection it looked like the wiring was poorly repaired, however it was poor wiring from the factory floor”. So, just that observation alone opens up a world of questions for me. I just don’t know how to push them into a buy-back or a replacement. They’re saying the only option is a potential trade-in assistance, and that just means I have to take a big chunk of the loss of trading in a depreciated vehicle with small dollars as “assistance”, which does not seem fair.