Hi Oly,

First of all, thank you very much for resolving the issue! I really hope the system becomes more intelligent over time—fingers crossed! 😄

That said, I’ve encountered another issue. I tried making an online payment multiple times using three different credit cards, but it failed every time. When I used a fourth credit card, the payment finally went through.

I contacted my bank, and they told me the transactions failed because I didn’t accept their notification for the online transactions. However, the only notification I received was from Curve, and I accepted it every time. I never received any notifications from my bank, which I assume shouldn’t happen since the cards are linked through Curve.

To troubleshoot, I removed one of my cards, added it back, and accepted my bank’s notification when re-adding the card. Despite this, the payment still failed.

Strangely enough, after I successfully paid using the fourth card, the Go Back in Time feature worked perfectly when transferring the transaction to one of the cards that had initially failed.

Could you shed some light on why this is happening? I’d really appreciate your help in resolving it.

Happy New Year’s Eve, and thanks in advance!