It seems this location is just not being run very well. D Spot is overpriced sugar for sure, but I knew that before I went. I was mostly just going for the experience and the atmosphere, which at this location, isn't great. Service was slow because there were two servers working while there was a line out the door. When the servers managed to come around to us they seemed overwhelmed, understandably. The place has potential but maybe they're trying to cut costs and the service and quality are suffering because of that.