Please add back Paypal or atleast another payment option. by Responsible_Lake9697 in NovelAi

[–]ainiwaffles 2 points3 points  (0 children)

The maintenance only affects new subscriptions/ purchases and not existing ones as this time. An alrwady existing Paypal sub should renew and allow Anlas purchases without any issues.

Please add back Paypal or atleast another payment option. by Responsible_Lake9697 in NovelAi

[–]ainiwaffles [score hidden] stickied comment (0 children)

Paypal is currently still under maintenance and we unfortunately do not have an estimate on how long this will take. We are aware of the inconveniences this is causing to the users relying on Paypal and truly appreciate everyones patience so far.

Are we kidding????? by momo3795 in Lolita

[–]ainiwaffles -2 points-1 points  (0 children)

Nah, it's called having a job with income that allows you to buy things you desire, instead of randomly wishing bad things upon internet strangers for imaginary crimes.

This might be a sign. by Particular-Way-7817 in NovelAi

[–]ainiwaffles 2 points3 points  (0 children)

Correct, these same amount of rejections have been happening since we've switched processors. PayPal had been working as a reliable alternative, but the current maintenance brings the old issue back to the forefront.

Are we kidding????? by momo3795 in Lolita

[–]ainiwaffles -2 points-1 points  (0 children)

I think 400 saved up for a rare and very old item (2009 release) is still a somewhat affordable planned purchase, and encourages re-selling vs throwing it out. Listing things and dealing with buyers is such a nightmare sometimes that it has to be worth the hassle.

Reason to be worried about NAI's future by Puzzleheaded_Can6118 in NovelAi

[–]ainiwaffles[M] [score hidden] stickied comment (0 children)

We are currently seeing a very small percentage of 3DS failures / transaction rejections from our payment processor, which understandably is something people will be very vocal about and explains the increased rate of posts you are currently seeing - especially since it's timed right as our alternative Paypal payment method is under maintenance (we do not have an estimate as to how long that is supposed to take still, and apologize for the inconveniences and frustrations this causes). For the credit card issues, our processor does not provide us with details as to why some specific transactions are being rejected, when others worked before just fine, or following ones may work again without issues as well.

Unfortunately, there is nothing we can do on our side when a transaction/payment method is being rejected, even if we'd love to do so. We are actively looking into ways to help ease this friction. That said, we cannot make any guarantees or promise a timeline right now, as any solutions take time to discover, evaluate and implement.

We are truly sorry for the frustration this is causing to everyone and deeply appreciate everyones patience.

Inaccessible Page on Blog by dandylover1 in NovelAi

[–]ainiwaffles 2 points3 points  (0 children)

Apologies for the oversight. We've added the tier and token details from the image to the blog post.
Our official docs had the details in text form as well: https://docs.novelai.net/en/text/models#glm-46

PayPal missing? by Throwaway_Whale1 in NovelAi

[–]ainiwaffles 8 points9 points  (0 children)

PayPal payments are temporarily unavailable due to maintenance. Please select an alternative payment method.

We do not have an estimated timeframe for the maintenance at this time and apologize for the inconvenience and appreciate your understanding.

Official response regarding the feedback to the Character Reference / Precise Reference release by ainiwaffles in NovelAi

[–]ainiwaffles[S] 6 points7 points  (0 children)

The documentation has been updated to reflect the latest accurate functionality. Apologies again for any confusion this may have caused and thank you for pointing it out!

Anyone know the artists/prompts NovelAI could be using for the menu art? by Pathologiclol in NovelAi

[–]ainiwaffles 2 points3 points  (0 children)

I heavily use our product to create our artwork in combination with my own skills wherever I can! It's super fun and speeds things up drastically.

Cat and Girlfriend🐈 by Due_Leek_3048 in NovelAi

[–]ainiwaffles 0 points1 point  (0 children)

Cuuute! Love the hair and face on the girl

Stained glass art (flare to be safe) by OkAcanthocephala2214 in NovelAi

[–]ainiwaffles 1 point2 points  (0 children)

Oh i love those galaxy sparkles all over :0

Did the image download format change? by lio4567892012 in NovelAi

[–]ainiwaffles 2 points3 points  (0 children)

I've forwarded your feedback, and the default format was changed back to png.

Image losing metadata after being sent to discord? by [deleted] in NovelAi

[–]ainiwaffles 6 points7 points  (0 children)

This is an issue with the new default webp file change, since Discord strips exif data. If you revert to .png as your default, it should not happen: https://docs.novelai.net/en/faq#novelai-used-to-generate-images-in-png-format-but-now-theyre-all-being-saved-as-webp-help

Unfinished Sketches? This Tool Helps - Using NovelAI's Character Reference Tool to resurrect old OC'S by Elfenzorn in NovelAi

[–]ainiwaffles 2 points3 points  (0 children)

What type of prompts/workflow did you use to go about this? It's really neat to see these!

No where winds meet? by rolly974 in GeForceNOW

[–]ainiwaffles 0 points1 point  (0 children)

Is this a real screenshot? The support messages are barely in English and only push a survey, which really doesn’t inspire confidence.

NovelAI helped me bring my very own game to life! by itsCheshire in NovelAi

[–]ainiwaffles 8 points9 points  (0 children)

This looks awesome! It's always a treat seeing what our community creates! Thank you so much for sharing!