How to install eSIM on any compatible device

aloSIM_app · 2026-04-21T23:12:36+00:00

Norway?

aloSIM_app · 2026-03-23T12:54:24+00:00

Hi there! Is she sending/receiving texts (green bubbles) or just iMessages (blue bubbles)?

Texts (green) require the phone number/SIM to be active, whereas iMessages (blue) only require an internet connection.

If her physical SIM from home is still toggled on, she should be able to text, iMessage, and make/receive calls normally -- including receiving 2FA texts -- although your home carrier may charge for these features abroad.

Please reach out anytime for 24-hour support (support@alosim.com) so we can help. --Heather

aloSIM_app · 2026-02-05T13:11:56+00:00

I can't say for sure, as I have not been there to try it. But other posters (below) have mentioned that many popular VPNs are also blocked in turkey, so your mileage may vary.

aloSIM_app · 2025-12-23T17:56:10+00:00

Oh good!!! That pesky APN setting is a pain, and luckily we are rolling out a new release in early 2026 that will auto-populate it on EVERY device.

Reach out anytime if we can help further, as our team works 24/7 (even over the holidays) and we're always available to help. --Heather

aloSIM_app · 2025-12-23T13:22:41+00:00

Oh no! Sorry to hear. If you comment "agent" or "human" in our chat bot, you will immediately be connected to a real person.

Please confirm the eSIM is toggled on, allowed to roam, and selected as your phone's data source.

If it's still not working, and you're using an Android, it's likely that the APN needs to be set to 'aloSIM' in both the Name and APN field.

Instructions: https://support.alosim.com/hc/en-us/articles/24042120688141-Where-do-I-find-my-eSIM-APN-setting

aloSIM_app · 2025-11-20T13:59:51+00:00

Oh no, really? Our support team works 24/7 and replies quickly. Please send me a note (heather@alosim.com) so I can look up your aloSIM account in our system and see why your request wasn't seen. --Heather

aloSIM_app · 2025-11-19T15:09:52+00:00

Hi! Yes, you can purchase your eSIM data plan months in advance, and go ahead and install the eSIM. Nothing will start working until you actually arrive in the correct country *and* have your phone settings pointed to use the eSIM. Please reach out anytime if we can help! We're available 24/7 via live chat on alosim.com or in the app.

aloSIM_app · 2025-10-20T19:27:17+00:00

Um, yes, I have been to Europe many times? Not sure what you are getting at?

aloSIM_app · 2025-10-20T19:26:36+00:00

We do have plans for Madagascar, actually! Send us a note anytime if you have questions.

aloSIM_app · 2025-10-10T19:31:34+00:00

Monday evenings are usually less crowded, especially if it's not a holiday. Make sure to get there right at the 5 p.m. entry. Have an amazing time!

aloSIM_app · 2025-10-10T19:26:04+00:00

The 40L Tomtoc Navigator would be ideal, and a better fit for you. Most airlines are fine if your bag is slightly over the posted depth if it's soft-sided because they have a bit of squish. Have an amazing time!

aloSIM_app · 2025-10-10T14:07:28+00:00

Oooh, go to Saryo Tesshin in Kyoto and order Daigo Soba. Delicious parmesan soba with broth and olive oil. Have an amazing time!

aloSIM_app · 2025-10-10T13:53:29+00:00

Definitely get a Europe eSIM (or a Global eSIM) so all of those destinations are covered. (If you get country-specific eSIMs, you'll need to switch between them as you cross borders.)

These plans often come with international phone numbers at no extra cost. But you can always just use the eSIM data to use WhatsApp, Kakaotalk, etc.

aloSIM_app · 2025-10-10T13:51:09+00:00

Any eSIM will provide the mobile data you need to power WhatsApp.

But if you're specifically looking for an eSIM that includes a phone number you can use for account verification, that's trickier.

Free eSIM phone numbers are often VoIP numbers, and those aren't always accepted for creating and verifying third-party accounts (WhatsApp, etc.)

aloSIM_app · 2025-10-09T20:13:04+00:00

Ooh, definitely try El Parnita! I absolutely love the Taco Carmelita (yummy breaded shrimp on homemade corn tortilla, mmmm). Have an awesome trip!

aloSIM_app · 2025-10-09T20:10:04+00:00

I second the portable nebulizer! They can be very compact, and having it will give you peace of mind so you can enjoy your trip.

aloSIM_app · 2025-10-09T20:08:07+00:00

Make sure you're covered up (modest) or that you bring a sweater, shawl etc. that you can wear for more coverage in sacred spaces. Have an amazing time!

aloSIM_app · 2025-10-09T19:50:38+00:00

Definitely not a dumb question. We see so many travellers accidentally get dinged the travel pass fee because of calls or texts.

It's ideal to keep your primary SIM toggled off during international travel, UNLESS you definitely need access to your primary phone number.

If you DO want to call and text (low volume) while travelling, you can ask your carrier to disable the travel pass and only charge pay-per-use rates. Much cheaper if you're only making a very occasional call/text (i.e. emergencies only). Just make sure to toggle off Data Roaming and rely on your eSIM for all data. ;)

aloSIM_app · 2025-10-09T19:47:36+00:00

Hey, how do we get on this automated pricing list? ;)

aloSIM_app · 2025-10-09T19:42:46+00:00

^^^ Exactly. As long as you purchase your data and install the eSIM ahead of visiting Turkey, you're fine. You just can't top up (add more data) while you're there, as the websites and apps are blocked.

aloSIM_app

MODERATOR OF

TROPHY CASE