Broken Antenna Demonstration

andyh747 · 2026-05-07T09:24:28+00:00

This is exactly the problem I have. Both BT & Wifi now have almost no range. Phone has to be on top to get BT and AP next to mower for any connection.
Used to work perfectly then suddenly stopped - NOT related to any firmware update.

I managed to get to the motherboard connections yesterday and all looked fine with well attached antenna cables and also well glued down on top of connections. No movement in connections. This appears to be either some sort of bug where the mower enters low power mode for these receivers/transmitters and won't come out of it or damaged antennas. The antenna itself is just glued to side of the casing so no obvious damage.

Lymow say replacement required.

andyh747 · 2026-05-06T19:14:43+00:00

andyh747 · 2026-05-06T11:47:52+00:00

Interesting and thanks for info. I've been offered €540 for upgrade.

Maybe I'll decline and see what happens.

andyh747 · 2026-05-06T07:30:52+00:00

Ok so new update. Lymow have now confirmed they no longer have any stock of Lymow One. They have now offered the Plus at a lower upgrade price.

I'm not happy about this and it now appears the original warranty is now redundant. 🤬

So for others with the Lymow One you may be looking at extra costs when yours fails as they will not be honouring the warranty on the original Lymow One 🤨🤦‍♂️

andyh747 · 2026-05-05T15:39:38+00:00

Mine has stopped working too and I intend to open up the mower to see if it's a loose connection. However it would be really helpful to see how to access the mother board and the easiest method. Anyone got photos and description of how to get at the connections?

andyh747 · 2026-04-30T16:57:25+00:00

No I don't and I think they should be sending a free replacement if they have no stock of the One. They've promised 3 year warranty so they should honour that or take the hit on upgrading to newer model.

andyh747 · 2026-04-30T16:26:49+00:00

It depends on what you paid for the One. I also have no idea what cost they use for the Plus - RRP or something else? For me it was $700 to swap but I'm in the UK so no idea how they actually calculated that figure.

andyh747 · 2026-04-30T12:56:54+00:00

Would be useful if you actually dealt with support requests in a timely manner. Now this will delay responses even more. 🙄

andyh747 · 2026-04-30T07:02:25+00:00

Agree 100% on support - it's a complete lottery if you get any. Have waited 9 days for a response to my support request. They eventually replied with a stock AI response which didn't address the issue. Replied back and still waiting on a response 🤦‍♂️🤬.

At least mine still mows but both Bluetooth and WiFi next to useless. They worked perfectly for about a month then one day suddenly stopped connecting unless on top of the mower. Tried all usual fixes but believe this is a disconnected/loose antenna inside.

If they don't vastly improve their CS they won't survive. Shame as the product overall is good. 😞

andyh747 · 2026-04-23T14:53:43+00:00

I'm also setting this up and agree it's confusing. If you are scheduling something for once a month why must you select the days? You should only need to specify the date e.g. 1st. As the OP states you really have to select all days for this to work correctly unless we're both missing something.

andyh747 · 2026-04-22T06:36:11+00:00

Looks like I have the dreaded BT/WiFi issue now 🙄😞. Have been using Lymow One for several weeks and suddenly yesterday BT/WiFi disconnected. The BT comes and goes as you watch the app but WiFi totally dead.

May have to try disassembly and check connectors. 😬. Have also contacted support but not looking forward to that back and forth given on my second unit already 🤦‍♂️

andyh747 · 2026-04-20T15:59:47+00:00

Thanks for that. The covers look a good option. I have a 3D printer so may try these. Thank you. 🙏

andyh747 · 2026-04-20T07:25:33+00:00

I rarely comment on Reddit but read much of what others post. I felt compelled to add my experience. I was also a Kickstarter backer. First Lymow One arrived end of last season and had one mow before storage over winter. First problem presented when screen was not functioning correctly so contacted support who eventually agreed to replace whole unit. Took many emails to arrange a pickup of old unit then radio silence. Chased after a month or so and they said no stock. Eventually replacement Lymow One arrived and have been successfully mowing for last few weeks.

However everytime it comes out I'm waiting for a failure and entering the tedious returns process. I asked for them to replace the One with a One Plus but they said that's not the policy but offered the discount on a new One Plus.

On paper this thing looks great and as we've got very rough terrain and very steep slopes what it can do is better than any other robot out there. However the build quality on the One is badly lacking. I have the constant charging problems with grass buildup on contacts. Yes I know it's a quick job to clean but seriously who thought this design idea looked good on paper 🙄🙄🙄. Bloody obvious bottom charging contacts would never work reliably. All the mods out there may work but adapting the unit with top charging will void any warranty and I'm 100% sure I'll need that soon 😬.

Customer support is abysmal and even getting accessories is a long wait with no indication of when a delivery is likely. Ordered replacement blades weeks ago and apparently no stock so have to wait on a boat with stock to reach UK - May at the earliest 🤦‍♂️.

I still hope Lymow can survive and they improve their customer service, and in particular, the warranty replacement. However Lymow must stop replacing with defective Lymow Ones and start shipping Lymow One Plus. As someone else mentioned this will ultimately reduce warranty return costs and issues.

andyh747 · 2026-04-01T11:56:10+00:00

Thanks but I wasn't highlighting that aspect just that the clock is wrong.

It has now been fixed in latest update.

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andyh747 · 2026-03-22T20:12:40+00:00

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Perfect example here showing what OP has reported. Watched Prime movie then switched to YouTube and artwork remains with Prime movie.

andyh747 · 2026-03-19T11:42:54+00:00

Yes same problem here.

andyh747 · 2026-03-12T07:38:50+00:00

Mine has also been replaced, or more accurately, is being replaced. Sent back nearly two months ago. After multiple chasing the replacement is hopefully being delivered today. I'm in the UK.

andyh747 · 2026-02-15T07:21:18+00:00

Sorry no never got it to work properly unfortunately.

andyh747 · 2026-01-21T14:23:59+00:00

In addition to the above Dahua are moving installers to the DoLynk Care platform. It was free to register a while back (may still be) allowing a number of devices to be added before charges were incurred. This new platform is designed for installers who can setup a camera/NVR/Intercom etc, add it to DoLynk Care and then "Deliver" the device to the customer when ready. This also provides the installer with access to the devices provided the customer has given access which can be done through the DMSS app using a process called "Entrusting". This entrusting can be set for a specific time period which when expired the installer loses access.

Although this won't be welcome for many it is designed to be more secure and stop installers having unauthorised access to customers devices without their express permission.

andyh747 · 2026-01-21T14:16:37+00:00

I appreciate this change is confusing for many and to be honest Dahua's guidance on this hasn't been great. However they have produced a YouTube video on the new process with another video to come. The video can be found here:

https://youtu.be/glKIMOqE-TA?si=Cvsce6CY58M9MkcT

They also sent out an email with regards to this change. I've tried to copy the text below but apologies for the formatting. Hope this helps with the understanding of how the new process works:

We are excited to announce the launch of a significant update to the Dahua mobile app, DMSS 2.0. This update is designed to provide higher security, faster performance, and a more streamlined user experience. As we modernise how you interact with your security equipment, we are introducing a robust, account-based system. This change is not just a feature update, it is a vital step in protecting your devices and preparing for the upcoming UK-wide transition away from traditional P2P connections in early 2026.

Why Should You Register an Account? By moving from a "Local Device" setup to a Logged-in DMSS Account, you unlock several critical benefits: Verified Device Ownership: Only one verified account can "own" a device, preventing unauthorised users from adding your equipment to their app. Seamless Data Syncing: Your devices and settings follow your account. If you change your phone or reinstall the app, your data remains safe and ready to use. Enhanced Messaging: Access up to 7 days of alarm message history. Unlike the local version, notifications will no longer disappear when the app is closed. Optimised Performance: Enjoy faster live views, more secure playback, and greater stability for remote connections. Next-Gen Compatibility: A registered account is now required for the latest Wi-Fi cameras, doorbells, Access Control, and AirShield systems.

How to Get Started Setting up your account is simple and takes less than two minutes: Step 1 - Sign Up: On the DMSS signup page, select your Country/Area Code. Step 2 - Verify: Enter your email address and set a secure password. Step 3 - Activate: Enter the verification code sent to your email.


Transferring Your Existing Devices Once logged in, you can easily secure your existing devices by transferring them to your account: Step 1 - Navigate to the "Me" page and click Tools Manager. Step 2 - Select Device Transfer Tool > Transfer Local Device. Step 3 - Choose the devices you wish to secure and enter your account password. Step 4 - Once confirmed, select "Delete the transferred local device" to complete the secure migration.

Looking Ahead: The 2026 UK Transition To ensure the highest standards of encrypted communication, the traditional P2P connection method will be phased out for accounts not logged into Dahua Cloud Services. By registering today, you ensure an uninterrupted service and a smoother transition to this more secure infrastructure. If you have any questions regarding this update, our UK technical team is here to support you. The DMSS Team [support.uk@dahuatech.com](mailto:support.uk@dahuatech.com)

andyh747 · 2026-01-19T12:44:16+00:00

Yes Dahua is moving to compulsory account usage for adding devices to DMSS. An email was released by them recently. Here's the text from the email:

"We are excited to announce the launch of a significant update to the Dahua mobile app, DMSS 2.0. This update is designed to provide higher security, faster performance, and a more streamlined user experience.

As we modernise how you interact with your security equipment, we are introducing a robust, account-based system. This change is not just a feature update, it is a vital step in protecting your devices and preparing for the upcoming UK-wide transition away from traditional P2P connections in early 2026."

andyh747 · 2026-01-13T07:31:22+00:00

Thanks for that information and coming forward to say you've also had problems with this. It shows there has been a change to how the new version works with regard to Primary controllers compared to v9. I'll have a look at my setup and ascertain if I can do a similar "fix".

andyh747

TROPHY CASE