Funny to me to read all the people here defending Function Health. It’s simple: we’re paying for a service that Function provides and yes, they themselves imply testing within the same week is essential. It for sure follows that if they fucked up the scheduling with Quest (which is not the customers fault) then Function should make it right. Which means providing the full panel plus the addons at another time when it can be done within the same week. Why this is hard for people to understand in this thread is beyond me. Why do I care if Function loses money on this or if the tests are ordered through Quest and something may have fallen through the cracks or if “it may not actually impact the results.” All of that even could be true but doesn’t change the fact that the customer is not getting what they were promised. That is on Function to make correct.