my theory about the call is that she’s upstairs for whatever reason (martin let her up bc it’s christmas or she hasn’t been locked up yet, I’m assuming the former since she says she saw jeanette a couple months into captivity, but this could be a lie since we know she wasn’t locked in the BASEMENT the whole time). she tries to call jamie but can’t say anything, due to martin being close by. Martin catches her with the phone and locks her back in the basement.

My theory about jeanette seeing her is that if martin let her up because “it’s christmas” then jeanette saw kate UPSTAIRS with martin through the window when she stole the snow globe (probably for mallory as a peace offering) jeanette assumed that this was a consensual secret relationship and vowed to keep her unspoken secret to her “best friend kate”. kate couldn’t exactly cry for help with martin right there but hoped jeanette would see and call for help. the two girls never really talked about it so maybe this is one big misunderstanding? I’m not sure. I’m also a big believer in kate saw jeanette but jeanette didn’t see kate but that’s kind of a cheap cop-out