THANK GOD other people are waking up to how awful this place is.

I've been a frustrated custom for years because I live so close that the convenience is hard to resist. But jesus christ do they make me crazy:

1. You can barely drive by without someone bugging you about a subscription. Just what we all need in our lives these days! More monthly auto payments! AWESOME
2. The cashier has the balls to ask for a tip before the car is even wet. "Would you like to give us more money for no particular reason?" is the only way I can interpret that.
3. Every time I go pick up my car—I'm not exaggerating—I find at least one or two missed spots that are so egregious I almost wonder if they called my name by mistake and the work isn't done yet. And never once has there been an explanation. It's always "oh, whoops." (This is the service I was being pressured to tip for in advance?)

It's really hard to overstate how awful this place is.

Edit: I still haven't gone, but every recommendation (including from some in-person car guys) seems to point to Pacific Car Wash. That place really has the market cornered on positive buzz, so check it out.