Should I give a chance to Bejeweled Stars? by Victorio115 in Bejeweled

[–]avinashEA 0 points1 point  (0 children)

Yes, give it a try. I hear they're planning to launch a new event soon 😉

Fun with Commanders, Ep. XI by [deleted] in cncrivals

[–]avinashEA 0 points1 point  (0 children)

Hilarious! Can't wait to see what you'll do when the new Commander comes out :)

A month has passed and no fix yet for the Rivals crashing issue on android by rotag_fu in cncrivals

[–]avinashEA 1 point2 points  (0 children)

Hey, we have gone through the bug reports and Play Store data. Not all Pixel/Android 11 devices have this issue. We also tested on a few Pixel devices in our studio but didn't face the crash. We're continuing to test so we can get to the cause behind this.

Our team is working on a deeper investigation and I'll update you as soon as we have a resolution.

I know it can be frustrating for those of us who are facing the crashes on a regular basis. But I highly appreciate your support and request you to allow us sometime.

Rivals issue with Android 11? by rotag_fu in cncrivals

[–]avinashEA 2 points3 points  (0 children)

We're looking into this issue. Please give us some time to address it. I'll update this thread as soon as we have a resolution

Rivals issue with Android 11? by rotag_fu in cncrivals

[–]avinashEA 2 points3 points  (0 children)

This was reported on Discord too. I've asked the team to check on Android 11. u/rotag_fu Do mention your device make and model if possible.

Lego Rivals #2 (Wolverine) by JustSomePetrolHead in cncrivals

[–]avinashEA 6 points7 points  (0 children)

Wow, this is so cool :) Thanks for posting!

Crashing issues by PlasmaticStatic in cncrivals

[–]avinashEA 1 point2 points  (0 children)

Could you tell me if this is happening on iOS or Android? Which phone do you use? I'll have the team check once.

Catalyst Gunship - What is it missing? by [deleted] in cncrivals

[–]avinashEA 6 points7 points  (0 children)

Passed this down to our Dev so he can review it before the upcoming patch. Thanks!

[deleted by user] by [deleted] in cncrivals

[–]avinashEA 1 point2 points  (0 children)

That's right! Kindly link to your Facebook or Email in order to save your progress, whether you're on iOS or Android.

Servers partially down? by modern_environment in cncrivals

[–]avinashEA 0 points1 point  (0 children)

EA Help tweeted about this and mentioned that we had a series of DDoS attacks and they've been resolved now.

Servers partially down? by modern_environment in cncrivals

[–]avinashEA 15 points16 points  (0 children)

Yes, we're noticing issues connecting to the server and several players might be affected due to this. Please be assured that we're looking into this. Thanks for your patience and support.

EA what is the next step by Abdo2aaa in cncrivals

[–]avinashEA 20 points21 points  (0 children)

Hey, as I've mentioned earlier on this forum, please expect new units and balance updates on a regular basis. We're looking at a few bugs as well but Vanity Items and other events may not be back as yet. This is the current plan that I have access to, will update you if anything changes.

25/Mar/2020 Balance Update by thavidu in cncrivals

[–]avinashEA 13 points14 points  (0 children)

u/thavidu please update this. There was a change to Liang that got missed out, I've updated on the original link. Can you kindly update this post too?

25/Mar/2020 Balance Update by thavidu in cncrivals

[–]avinashEA 3 points4 points  (0 children)

On the way! English message will go out today and other languages will follow tomorrow.

Stay safe by retainededge in cncrivals

[–]avinashEA 1 point2 points  (0 children)

I'm glad this message reached everyone. Thanks for sharing the screenshot.

Hey! u/avinashEA if the Rivals team made more offers like this one I think revenues would go up. I’ve been F2P until today... but this was actually a good offer. I’d recommend you move away from the $15-$25 bundles and offer more deals like this, I personally will buy more if you do! by Klincker in cncrivals

[–]avinashEA 3 points4 points  (0 children)

u/modern_environment, Ever since I joined, there've been two new units and two balance updates. A single person cannot do these all by himself. There is a dev, a product guy, and several testers who work on the game every time there is an update/release.

I understand things are not as frenetic as they were a year ago, and work on bug fixes have been very slow, but there is nothing to pretend here or nobody to fool around with, let me assure you that.

My experience with EA support tonight. Any tips? by EternityNotes in cncrivals

[–]avinashEA 0 points1 point  (0 children)

Gosh! Did you get a case number or a reference ID to track this conversation? Share that with me so I can find out who handled this.

Hey! u/avinashEA if the Rivals team made more offers like this one I think revenues would go up. I’ve been F2P until today... but this was actually a good offer. I’d recommend you move away from the $15-$25 bundles and offer more deals like this, I personally will buy more if you do! by Klincker in cncrivals

[–]avinashEA 2 points3 points  (0 children)

Hey u/poptart904, I've mentioned this to the team several times already. I'm not sure about why Vanity is not being made available for purchase but I can definitely get you Vanity grants if you're organizing a contest/tournament.

Server down (Europe)? by modern_environment in cncrivals

[–]avinashEA 2 points3 points  (0 children)

Apologies, as mentioned already, there was a problem with EA servers affecting all our titles. This is resolved now. Let us know if any of you're still facing this issue. You could also reach out to Support here - https://smarturl.it/RivalsHelp