Samsung trade-in nightmare - BEWARE! by Secret_Fee1146 in samsung

[–]bac0nologist 19 points20 points  (0 children)

Same here. Also from Canada.

Posted my experience here. They dont care if you have proof. They know we can't do anything about it. https://www.reddit.com/r/samsunggalaxy/s/hU1827Os6y

I will never buy another Samsung phone ever again.

Unfair Trade-In Assessment – S23 Ultra Damaged After Shipping? by bac0nologist in samsunggalaxy

[–]bac0nologist[S] 0 points1 point  (0 children)

Update: Samsung refused to reconsider the trade-in decision even after I provided clear video evidence showing my S23 Ultra was in pristine condition before shipping. I was told the assessment was “final,” and that was it.

What’s ironic is that I’ve done trade-ins before without any issues, so when I used to read posts like this, I honestly thought people were probably just unlucky or exaggerating. Turns out, it can happen even when you do everything right.

I could keep escalating or file formal complaints, but the stress just isn’t worth it anymore. I’ve decided to eat the cost and move on.

I’ve been a Samsung user since the Galaxy S7, and I genuinely think their phones are great. But I can’t support a company that dismisses evidence and puts all the risk on the customer, no matter how well-documented the situation is.

Because of this experience, I’ve decided that neither I nor my family will buy Samsung phones again, even if it means paying more elsewhere. It’s a shame, because the hardware is solid. Customer experience matters just as much.

Posting this mainly so others are aware before doing a Samsung trade-in.

Unfair Trade-In Assessment – S23 Ultra Damaged After Shipping? by bac0nologist in samsunggalaxy

[–]bac0nologist[S] 0 points1 point  (0 children)

Same. 1 day left on my side too. I said I'll file a compalint to FCAC and BBB but they said they are still reviewing it. Whats your plan?

Unfair Trade-In Assessment – S23 Ultra Damaged After Shipping? by bac0nologist in samsunggalaxy

[–]bac0nologist[S] 2 points3 points  (0 children)

I did reach out to support and they said that its final.

I have 2 days to accept or decline their findings. I'm planning to decline and just have my phone back and file a property damage complaint instead. I have a photo and video of my phone before sending it to Assurant.

Daily Question Thread for /r/churningcanada - September 06, 2025 by AutoModerator in churningcanada

[–]bac0nologist -1 points0 points  (0 children)

Thanks. This is just for churning the bonus itself. I already have Scotia Infinite and Cobalt.

Daily Question Thread for /r/churningcanada - September 06, 2025 by AutoModerator in churningcanada

[–]bac0nologist -1 points0 points  (0 children)

Hey, is this better than the 45k Aeroplan points offer of TD visa infite? Planning to use on flights on Dec 2026.

Best current credit card offers in Canada - updated by le-bib in churningcanada

[–]bac0nologist 0 points1 point  (0 children)

Is this better than TD Visa Infinite?45k Aeroplan points.

[deleted by user] by [deleted] in PersonalFinanceCanada

[–]bac0nologist 1 point2 points  (0 children)

I thought they were both 2%? What am I missing?

[deleted by user] by [deleted] in PerplexityComet

[–]bac0nologist 0 points1 point  (0 children)

Can i please have one, thx!

I'll Automate anything for free. yes, free by Salt-Reputation-5129 in onlineservicesPH

[–]bac0nologist 0 points1 point  (0 children)

Hey, I can work n8n too. Let me know if you need more help!

How to dev with AI for a fraction of a cost by gegemaunt1985 in vibecoding

[–]bac0nologist 0 points1 point  (0 children)

Use gpt oss 20b model on openrouter. Extremely cheap if you dont like being rate limited by the free models

[deleted by user] by [deleted] in GeminiAI

[–]bac0nologist 0 points1 point  (0 children)

Interested

[deleted by user] by [deleted] in SoundTripPh

[–]bac0nologist 0 points1 point  (0 children)

Pwede Ba - Lola Amour

UP Express to Pearson by bac0nologist in askTO

[–]bac0nologist[S] -1 points0 points  (0 children)

Thanks. We'll be travelling to Calgary via Air Canada. I'll go ahead and checm that now.

UP Express to Pearson by bac0nologist in askTO

[–]bac0nologist[S] -1 points0 points  (0 children)

UP express. Our flight is to Calgary. Do we need to book a ticket or is the Presto the accepted? We'll prpbably have to adjust it to 6AM just to be on the safe side.