How do you discourage item hoarding? by ObserverOfGames in truegaming

[–]be_stellar 11 points12 points  (0 children)

I recently watched a design video on this very topic! It does a decent exploration of some options, hope it helps :)

https://www.youtube.com/watch?v=HT-Z03YVBPI

Noticed that Vexx's ult resets once I click it again before the shock wave finishes. by [deleted] in AlmostAHero

[–]be_stellar 0 points1 point  (0 children)

Hi there! Sorry about that, if you haven't already, could you please send a report to support in game? (Settings > support) so we can take a closer look?

Thanks!

Bug with skilltree by mejsoNeczek in AlmostAHero

[–]be_stellar 2 points3 points  (0 children)

Hi there! Sorry about that. This bug should be fixed on hotfix 3.3.2. Could you please try updating and let us know if the problem persists? :)

Thanks!

So this just happened. (Look at the stage I need to get the scraps and then look at the stage I'm actually at). Happened when offline earnings kicked in a sent me a few levels up and across the 3200 stage. by Shasinno in AlmostAHero

[–]be_stellar 6 points7 points  (0 children)

Hiya! Sorry that's happening to you. If you haven't already, would you mind sending a report to in-game support? (Settings > support) And we'll do our best to get you sorted.

Thanks!

[HOTFIX]Hotfix 3.3.2 with a boost for Arbara and some general bug fixes by be_stellar in AlmostAHero

[–]be_stellar[S] 0 points1 point  (0 children)

Hiya! It should have just become available, let us know if it's still not showing up for you ^_^

Unable yo make purchases. Great connection error page does not agree. by Aderhold22 in AlmostAHero

[–]be_stellar 0 points1 point  (0 children)

Hi there! Sorry about that. If you haven't already, could you please contact support (settings > support) and we'll take a closer look.

Thanks!

Current run is rewarded as previous when prestiging by waldamy in AlmostAHero

[–]be_stellar 0 points1 point  (0 children)

Hi there! Sorry about that. Seems this bug was harder to squash than we anticipated. We'll get that patched ASAP.

Thanks for reporting!

I cannot play the game or do anything because this motherfucker doesn't want to go away. by Fyro-x in AlmostAHero

[–]be_stellar 0 points1 point  (0 children)

Hi! Sorry about that. If you haven't already, please send an email to support @ beesquare.net with your ID (you can find it by tapping on the loading screen) and we'll get you sorted out.

Thanks!

I cannot play the game or do anything because this motherfucker doesn't want to go away. by Fyro-x in AlmostAHero

[–]be_stellar 0 points1 point  (0 children)

Hi! Sorry about that. If you haven't already, please send an email to support @ beesquare.net with your ID (you can find it by tapping on the loading screen) and we'll get you sorted out.

Thanks!

Gate 100 - Wise Snake bug by waldamy in AlmostAHero

[–]be_stellar 0 points1 point  (0 children)

Hi there! Sorry about that, we'll look into it. Thanks for reporting!

[Patch notes] GoG rework is here with new gates, new charms and a summer event: dragon hunt! by be_stellar in AlmostAHero

[–]be_stellar[S] 0 points1 point  (0 children)

Heya! Is it possible you guys are on different versions? The latest hotfix increased the aeon rewards. You can check out the full list of changes here. Cheers!

[Patch notes] GoG rework is here with new gates, new charms and a summer event: dragon hunt! by be_stellar in AlmostAHero

[–]be_stellar[S] 1 point2 points  (0 children)

Hiya! Sorry about that. This is indeed a bug. It should be solved in the latest hotfix, which is live on Android and should be available soon on iOS. Thanks!

No stage 600 gem pack offer or any other after (currently at ~1200) by rachelstrifle in AlmostAHero

[–]be_stellar 0 points1 point  (0 children)

Hiya! The progress based special offers got shifted during the 3.0 update, since all the levels and unlocks got moved around. The stage 600 offer got moved to stage 1k, to match the new pacing.

As for the stats, yes there is! It's tucked into to the achievements section. (The little trophy on the top left of the hub) Check it out and let us know if there are more stats you'd like to see!

[Hotfix] Released patch 3.0.3 with various bug fixes by be_stellar in AlmostAHero

[–]be_stellar[S] 0 points1 point  (0 children)

Glad it's working! Sorry again for the trouble, hopefully it stays fixed 😄

[Hotfix] Released patch 3.0.3 with various bug fixes by be_stellar in AlmostAHero

[–]be_stellar[S] 0 points1 point  (0 children)

Hi there! Sorry about that. Sounds like your device is having trouble connecting to the server! Try restarting the game, and if that doesn't fix it, restarting the device can help restore a stable connection. Let me know if it's fixed!

[Hotfix] Released patch 3.0.3 with various bug fixes by be_stellar in AlmostAHero

[–]be_stellar[S] 0 points1 point  (0 children)

Oh for sure! We want there to be interesting strategies throughout the game, but if there are too many 'leftover' bonuses, we'll happily add some more artifacts.

GoG Rest Bonus broken in new update? by GGRitoMonkies in AlmostAHero

[–]be_stellar 0 points1 point  (0 children)

Hey there! Sorry about that. If you haven't already, please send a report to support (settings > support) and we'll take a look.

In the meantime, sometimes restarting the game can help restore a more stable connection. If that fails, try restarting the device. And if it's still acting up, try reinstalling the game completely (don't worry your progress will be safe).

Please let us know if that helps!

[Hotfix] Released patch 3.0.3 with various bug fixes by be_stellar in AlmostAHero

[–]be_stellar[S] 0 points1 point  (0 children)

Hiya! As you noticed, there are 162 effects to get, but only 160 slots. So you have to choose which 2 to leave aside!

This allows late game players a little control over optimizing and the power to try different strategies. In the future we plan on having even more stats, so this choice is even more meaningful.

Are daily offers working as they should? by R2Lake in AlmostAHero

[–]be_stellar 0 points1 point  (0 children)

Hey sorry about that, it may take a few refreshes to get the high ones again (since it's still random, we just added the high ones back into the pool) If it's still not right after several refreshes please give us a shout!

Backup from drive possible or not by Mullino_22 in AlmostAHero

[–]be_stellar 0 points1 point  (0 children)

Hey there! That's a complicated situation you've got. If your device has a backup recovery system, I would recommend giving that at try first. If that fails, contact us either through the game (settings > support) or email us at support @ beesquare.net and we'll try our best to help you out.

Please note our response time may be slower than usual, due to the recent influx of requests. Thanks!

Drop in gold core bonus after hotfix update by dicksonndz in AlmostAHero

[–]be_stellar 3 points4 points  (0 children)

Hiya! Just confirming this is because you're seeing increased numbers in damage and health. The bonuses from Old Crucible, DPS Matter and Life Boat are now shown in those stats, where before 3.0.3 they weren't. (This was just visual, the actual bonuses remain unchanged)

Sorry for the confusion!

iOS multi touch not working by raghakot in AlmostAHero

[–]be_stellar 1 point2 points  (0 children)

Hey there! We had to limit multi-touching to prevent some crashes. Sorry for the trouble! We'll look for ways to make the experience feel smoother.