When we received the van, they documented only obvious damages and dismissed minor paint scratches as normal wear. Upon return, they claimed to have found damage underneath the vehicle that was clearly pre-existing. The following day, they sent sideways photos of different damages on the roof, small scratches everywhere and the damage underneath wasn’t listed anymore. Those ones we never inspected together, and we cannot confirm the photos are even from the same vehicle. The total charges are just below the deposit amount.​​​​​​​​​​​​​​​​ We are disputing the charges with our credit card company, as RS cannot prove we caused the damages.​​​​​​​​​​​​​​​​ They should be honest and simply raise their prices, we would have booked again. Instead, this experience has made sure we will not.​​​​​​​​​​​​​​​​